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Instabug helps my company react fast
What do you like best about the product?
We are running a financial App and use instabug to keep track of app crashes and bug reports. There are two things I like about Instabug. The first is the shake your phone and report the bug feature. We use this feature to test app, let user communicate with us and provide this novelty feeling (users love shaking their phone!) the screen capture and video recording functions are really useful for bug report. Second thing I like is the integration with Slack, allowing the team to track bugs and react fast.
What do you dislike about the product?
We had some issue with bug reporting in the App. For example, when I tried to take two screen capture in one bug report, the app crashes. It should be some integration issue with our App.
What problems is the product solving and how is that benefiting you?
We are a financial-technology company that targets people living paycheck to paycheck. Powered by Artificial intelligence, our App is designed to help users stretch their paycheck and do more with their money
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Instabug
What do you like best about the product?
La simplicité d'utilisation pour nous et nos clients, Instabug c''est très vite imposé comme l'outil idéal pour faciliter le lien entre nos équipes techniques et nos clients. Depuis l'installation d'Instabug il y a un peu plus d'un an notre application mobile progresse de jour en jour, on vous laisse tester par vous même :)
What do you dislike about the product?
L'interface graphique relativement pauvre
What problems is the product solving and how is that benefiting you?
Dialogue simplifié et plus rapide avec nos clients
Recommendations to others considering the product:
Must try
Very useful product
What do you like best about the product?
Notifications and bugs sorting are the best
What do you dislike about the product?
Interface is overcomplicated a bit for me
What problems is the product solving and how is that benefiting you?
Bugs management
Works very well for what we need
What do you like best about the product?
Instabug is a great way for us to gather user feedback as we developed our app.
What do you dislike about the product?
There is not a simple way to select and categorize feedback types in the instabug interface.
What problems is the product solving and how is that benefiting you?
We developed a new app and instabug allowed us to gather feedback during our beta tests as well as after we launched the app. Instabug made it really easy for users to leave feedback and the screenshot feature was super useful.
Recommendations to others considering the product:
HIghly recommended. Use it as soon as you want feedback from real users.
Very useful tool
What do you like best about the product?
The possibility of end customers to give easy feedback by shaking the app and the automatic crash report.
What do you dislike about the product?
That I cannot change the language of the feedback form.
What problems is the product solving and how is that benefiting you?
Hotel app.
Great service to have!
What do you like best about the product?
There's a lot of great features to use in this service and it will also really help you with product development in the early stages of a company
What do you dislike about the product?
Some of the UI is a little bit counter-intuitive, so it could help to do research there. Also, a lot of what Instabug provides for paid customers is free by its competitors.
What problems is the product solving and how is that benefiting you?
Customer feedback in the early stages of an app is extremely important to an app's success.
Great development feedback tool
What do you like best about the product?
Ease of reporting bugs and suggesting new features right inside the app
What do you dislike about the product?
Drawing tool could do be more user friendly.
What problems is the product solving and how is that benefiting you?
We needed a dev tool to report bugs. Instabug helps us do that very easily and efficiently.
Very easy way to collect important information direct from users
What do you like best about the product?
Just like it's name getting the instant feedback is crucial to any product which gives opportunity to improve the product and listen to the user's suggestions for future projects.
What do you dislike about the product?
Limited use in Beta version. I know everything cannot be free.
What problems is the product solving and how is that benefiting you?
Quick feedback
Suggestions for future projects
Suggestions for future projects
Instabug platform
What do you like best about the product?
I like the convenience SDK offers to stay in touch with my users. It gathers all technical data I need to troubleshoot the issues. Good looking UI attracts more users to leave their feedback.
What do you dislike about the product?
Sometimes there are releases with crashes, so I should carefully consider every upgrade for the SDK.
What problems is the product solving and how is that benefiting you?
I solve the issues with crashes and technical issues with my software. It's very easy to reach out the developer and pass all the information I need without a user taking any additional steps.
very usseful
What do you like best about the product?
the ability to let user to contact us within some problem
What do you dislike about the product?
the usage of memory and processor is really heavy
What problems is the product solving and how is that benefiting you?
some bugs and some problems on our app
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