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Instabug, Good Tootl to review
What do you like best about the product?
The best thing about Instabug is its real-time bug reporting
What do you dislike about the product?
Nothing, is a good tool for test your apps
What problems is the product solving and how is that benefiting you?
I have tested my applications and I have achieved a better product, more complete and with greater satisfaction for the end user.
Recommendations to others considering the product:
No
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Easy way for users to report bugs and submit feedback
What do you like best about the product?
The shake report is a great feature that easily allows customers to submit issues.
What do you dislike about the product?
I have not used this product enough to have any dislikes.
What problems is the product solving and how is that benefiting you?
Product improvement and feedback
Intsabug is a great tool for reviewing app bugs
What do you like best about the product?
I love the various features that users have when submitting a bug. They can take screenshots, screen record, and voice record what the issue is that they're experiencing.
What do you dislike about the product?
I wish that Instabug had more reporting options for data and stats.
What problems is the product solving and how is that benefiting you?
We resolve bugs in the Beta version of our app so that we can resolve issues before the release is submitted to the general population.
Recommendations to others considering the product:
Spend plenty of time documenting a standard procedure so the team can be consistent in how they use the tool.
Instabug is a nice way to collect bugs in a centralized place
What do you like best about the product?
I like the fact that it's really easy for non-techy people to report bugs
What do you dislike about the product?
I wish there was an option to record sessions in video
What problems is the product solving and how is that benefiting you?
It's hard to report bugs and have them go to a single, centralized tool where they can be curated. Instabug makes this easy.
Great tool full integrated with our solution
What do you like best about the product?
We were able to integrate Instabug with our systems for software QA for webapps. We use it for bug tracking and mobile crash reporting.
What do you dislike about the product?
We would like to see more API options as current available.
What problems is the product solving and how is that benefiting you?
We are using instabug fof bugtracking and mobile crash reporting.
Great tool for beta testing
What do you like best about the product?
The feedback tool is really helpful when organizing beta tests. All the informations needed are given and you can add more (custom) if you wants).
What do you dislike about the product?
The crash reporting system is not so easy to use. The UI is difficult to understand and reports could be difficult to understand.
What problems is the product solving and how is that benefiting you?
Feedback tool for internal beta test.
Instabug is full of bugs
What do you like best about the product?
I like that its easy to incorporate feedback from customers and tie it to jira.
What do you dislike about the product?
It constantly doesn't work. We often see tickets that have to be submitted manually into Jira or else they get "lost". Sometimes the forwarding takes hours. Their web hook is broken and the bug report just sits there on github with no progress, which means we can't even tie into our own things. The Android SDK is not open source, so we cannot even fix the problem ourselves. We have to pay on a per user account, which seems awkward. Finally, where is better react-native support? Our react-native crashes do not get caught.
What problems is the product solving and how is that benefiting you?
We collect customer feedback about our product with Instabug. The benefit is we do not have to create our own bug submission tool.
Instabug makes my life so much easier.
What do you like best about the product?
I really like how easy it is to setup and use and the amount of types and make filtering a breeze along with searching as well.
What do you dislike about the product?
Sometimes it doesn't send logs and leaves the console blank. I imagine it's just a bug but otherwise I really enjoy all the features.
What problems is the product solving and how is that benefiting you?
Solves tons of bugs and makes the app that much better.
Recommendations to others considering the product:
You have to try it and I guarantee you'll be hooked.
Instabug has been a great help in figuring out where the problem is
What do you like best about the product?
The user steps feature allows us to easily see the path the user took to generate the bug. Also, the API was easy to install. And, bugs are simple to view and see logs etc.
What do you dislike about the product?
The bronze pricing is high. but i believe it is fair
What problems is the product solving and how is that benefiting you?
It helps me to identify where the problems in my app are so that I can quickly fix them and deliver a better experience.
Significantly simplifies our Testing & Debugging process
What do you like best about the product?
Integration works right out of the box on native iOS & Android. Our biggest use case is to speed up internal testing and debugging. Instabug provided us with full network logs (goodbye charles!), full console logs, device details and screenshots w/ annotations. This has sped up our process quite a bit. Also, support has always been super prompt (< 2 hours) and helpful even on weekends.
What do you dislike about the product?
We're using Instabug for Unity3D. Unfortunately they don't provide support out of the box for Unity. So we had to spend quite a bit of time implementing our own native plugins - which aren't perfect yet. That means we don't get to use User Steps, Crash logs and several other important Instabug Features.
What problems is the product solving and how is that benefiting you?
Speeding up internal QA & debugging. Network and device logs that we get with Instabug mean that anyone - not just the QA or dev team - can submit details bug reports. Super helpful during bug bashes and when sharing builds with Clients.
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