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Reviews from AWS customer

5 AWS reviews

External reviews

743 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    David H.

Engineers Built Veeam to Last

  • August 22, 2023
  • Review provided by G2

What do you like best about the product?
Veeam is a solid product that performs consistently and without manual intervention. It just works....
What do you dislike about the product?
There are a few different pieces, Backup & Recover, VeeamOne, Enterprise, all the parts can get a bit overwhelming, especially during the upgrade process (what do I upgrade first? what relies on other applications?)
What problems is the product solving and how is that benefiting you?
The granular recovery for AD and Exchange is flawless, saves us the intermediate step of using a 3rd party application to perform steps, it's all under one pane of glass.


    SigfridCecillon

Easy to setup and highly scalable solution

  • August 22, 2023
  • Review provided by PeerSpot

What is our primary use case?

It is a useful solution for backing up and restoring computing environments, such as machines, physical servers, and workstations. It is an easy, stable, and reliable solution.

What is most valuable?

The most valuable features of the solution are its ease of deployment, its many interesting functions, and its good performance for both backup and restoration.

What needs improvement?

The price could be optimized, and I am still waiting for support for physical hardware. However, it is currently easy to back up and restore environments with this software.

So, there is room for improvement in the pricing model and support.

For how long have I used the solution?

I have been working with this solution for five years. We have provided this solution to over ten customers.

We offer it to customers who need to back up and restore virtual machines and, for the past two years, physical servers and workstations.

What do I think about the stability of the solution?

It's stable and performs well.

I would rate the stability a ten out of ten.

What do I think about the scalability of the solution?

Scalability is good if you have the right licenses and storage. Adding equipment and defining backup processes is straightforward. We are around 10 to 15 customers using this solution.

I would rate the scalability a ten out of ten.

How are customer service and support?

The customer service and support are quite good.

How was the initial setup?

The initial setup is very easy. Setting up virtual machines is as simple as clicking next, next, finish. You then add the necessary equipment for backup and restore. Once the project is set up, it's stable and manageable through Veeam ONE. You can ensure your environment is in good shape and even debug if needed.

What about the implementation team?

For the deployment process, identify assets for backup, define backup and restore policies, ensure storage aligns with the environment, and verify correct licensing for the equipment.

We require four admins for the deployment and maintenance of the solution.

What's my experience with pricing, setup cost, and licensing?

The licensing model is an annual subscription, not too expensive. There are some additional costs, but it's not very expensive and you can choose any environment.

I would rate the pricing a five out of ten, in the middle.

What other advice do I have?

Overall, I would rate the solution a nine out of ten.

I would advise determining the required disk space, defining backup policies clearly, and planning for the necessary equipment.


    See Keong Yau

A scalable and easy-to-configure solution that has a simple and easy-to-manage interface

  • August 21, 2023
  • Review provided by PeerSpot

What is most valuable?

The solution is quite easy to configure. The interface is quite simple and easy to manage. The restoration is easy to manage.

What needs improvement?

SureBackup is sometimes a bit difficult to use.

For how long have I used the solution?

I have been using the solution for a few years.

What do I think about the stability of the solution?

The solution is quite stable. I rate the stability an eight out of ten.

What do I think about the scalability of the solution?

I rate the product’s scalability an eight out of ten. Three people from the MIS team in our organization use the solution.

How are customer service and support?

Often, when we deal with support teams, they just send us the link to the KB for troubleshooting.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

Previously, we used NetBackup. It was really confusing. Veeam’s interface is quite easy to use and configure.

How was the initial setup?

The initial setup is quite easy. The time taken for deployment depends on how many servers will be backed up. Generally, the deployment might take one day. We need one person to deploy the tool.

What's my experience with pricing, setup cost, and licensing?

The product must improve its pricing. Socket license for new users is also challenging. I rate the pricing a seven out of ten.

What other advice do I have?

Overall, I rate the solution an eight out of ten.


    Pravin D.

Setting up Veeam was seamless and straight forward to use

  • August 16, 2023
  • Review provided by G2

What do you like best about the product?
Set being as straight forward as it is now
What do you dislike about the product?
Trying to troubleshoot certain issues and not being able to figure out what is causing the issues without having to call support
What problems is the product solving and how is that benefiting you?
It is providing backup and replication for our production servers and impleting in our Diaster Recovery effor


    Praveenkumar P.

Veeam Exellent Data Protection Tool

  • August 14, 2023
  • Review provided by G2

What do you like best about the product?
Veeam has single consle to manage every platform and app backup in IT landscape, easy to use, install and configure the backups with respective day to day backup operation and IT requirements.
What do you dislike about the product?
Veeam as backup tool it works at its best, how ever it need to in corporate little more on ransomware and air gap solutions.
What problems is the product solving and how is that benefiting you?
we have VMware seamless backups with help of Veeam where we can do VM and SQL DB backup with out agent :).


    Aviation & Aerospace

Good solution but not the best

  • August 14, 2023
  • Review provided by G2

What do you like best about the product?
The recovery capabilities that the application can provide.
What do you dislike about the product?
There are better solutions with ransomware mitigation, zero trust implementations and fast recovery.
What problems is the product solving and how is that benefiting you?
Veeam data platform is helping me with the file recovery and server backup tasks.


    Retail

Veeam works!

  • August 14, 2023
  • Review provided by G2

What do you like best about the product?
Backups and replication are extremely easy.
What do you dislike about the product?
Moving large amounts of data out of the on-prem location is a bandwidth issue.
What problems is the product solving and how is that benefiting you?
Our disaster recovery and online backups are solved using Veeam.


    Accounting

Ease of use

  • August 14, 2023
  • Review provided by G2

What do you like best about the product?
The platform is very easy to use when it comes to restoring and backing up the data
What do you dislike about the product?
With most backups, the time to restore will be slow when it comes to the amount on data to restore/backup
What problems is the product solving and how is that benefiting you?
Finding a platform that will backup/restore the amount of data we have


    Hospital & Health Care

Best platform for our company

  • August 14, 2023
  • Review provided by G2

What do you like best about the product?
The ease of navigation and use of the entire platform. We get the information we need and can do so without much hassel.
What do you dislike about the product?
At this time there isn't anything that is disliked. We have been using for a very long time and are pleasd.
What problems is the product solving and how is that benefiting you?
Backing up our internal systems


    Mohamed Hosni

Helps with monitoring and backup but needs to improve UI

  • July 24, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use Veeam ONE for monitoring.

What is most valuable?

I like the tool's backup.

What needs improvement?

Veeam ONE should improve its UI.

For how long have I used the solution?

I have been working with the product for one year.

What do I think about the stability of the solution?

I would rate the tool's stability a nine out of ten.

What do I think about the scalability of the solution?

Veeam ONE is scalable and I would rate it a nine out of ten. My company has 100 users for the solution.

Which solution did I use previously and why did I switch?

I switched to Veeam ONE due to its simplicity of use.

How was the initial setup?

Veeam ONE's setup is easy and takes only 30 minutes to complete. It doesn't require any maintenance and needs only one engineer to do the setup.

What was our ROI?

We have seen ROI with the solution's use.

What's my experience with pricing, setup cost, and licensing?

I would rate the product's pricing an eight out of ten. The licensing costs are yearly.

What other advice do I have?

I would rate Veeam ONE a nine out of ten.