I use the solution in my company to monitor the backup status and to plan in areas like capacity planning, such as how much current backup utilization is used. The tool can maybe predict the future trend of the data groups and their growing size.
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New to Veeam Data Cloud - Use Veeam's Onboarding Team
What do you like best about the product?
Veeam Data Cloud was extremely simple to set up and use. However, I highly recommend taking the time to meet with the onboarding support team. Their guidance can be invaluable in ensuring you get the most out of the platform.
One key takeaway from our onboarding experience was the difference between fixed and dynamic licensing. We initially started with fixed licensing but quickly realized that dynamic licensing provided significantly more flexibility. With a quick email, our onboarding specialist switched us to dynamic licensing, which offers several advantages:
It allows you to exceed your allocated licenses temporarily and true up later.
It is the only way to ensure new users are automatically backed up.
With the fixed licensing model, new users must be added manually, which can become cumbersome as your organization grows.
So far, our test restores have worked well, reinforcing our confidence in the platform’s reliability.
We migrated to Veeam from another cloud backup provider, primarily due to pricing and familiarity. Veeam’s pricing is more competitive, and since we already use Veeam Backup & Replication, transitioning was seamless. Given our positive experience with Veeam’s support in the past, we expect the same high level of service with Veeam Data Cloud.
One key takeaway from our onboarding experience was the difference between fixed and dynamic licensing. We initially started with fixed licensing but quickly realized that dynamic licensing provided significantly more flexibility. With a quick email, our onboarding specialist switched us to dynamic licensing, which offers several advantages:
It allows you to exceed your allocated licenses temporarily and true up later.
It is the only way to ensure new users are automatically backed up.
With the fixed licensing model, new users must be added manually, which can become cumbersome as your organization grows.
So far, our test restores have worked well, reinforcing our confidence in the platform’s reliability.
We migrated to Veeam from another cloud backup provider, primarily due to pricing and familiarity. Veeam’s pricing is more competitive, and since we already use Veeam Backup & Replication, transitioning was seamless. Given our positive experience with Veeam’s support in the past, we expect the same high level of service with Veeam Data Cloud.
What do you dislike about the product?
One minor drawback is that the interface can sometimes feel a bit slow, particularly when accessing restores. This is understandable given the sheer volume of data being processed—searching through 250 mailboxes for an item will naturally take some time. If this were a local install with local storage, I’d expect similar delays when working with large datasets.
What problems is the product solving and how is that benefiting you?
We needed a reliable solution to back up our Microsoft 365 environment, including Exchange Online, Teams, OneDrive, and SharePoint. These services are critical to our business operations, and under Microsoft’s shared responsibility model, it’s up to us to ensure our data is protected.
Veeam has worked flawlessly with just a few issues.
What do you like best about the product?
It is very easy to setup and use. The jobs can be scheduled and in case of a disaster you can recover a vm in a just a few minutes.
What do you dislike about the product?
I have had to call support a few times. In the earlier builds updating was horrible. It never completed correctly and support was required each time. I setup a new vm just for the veeam backup server. It ran about a year without issues until one day it started failing all of my backups. The issue was fixed by support but took several days.
What problems is the product solving and how is that benefiting you?
For the most part it works flawlessly. The scheduling makes it hands off which is great for me. I just check it every Monday to make sure the backups ran. I will be notified by email if something happens through out the week.
A Comprehensive Solution for Data Protection
What do you like best about the product?
It offers powerful backup, recovery, and ransomware protection for cloud, virtual, physical, and hybrid environments. Veeam is easy to use, configure backup is very fast
What do you dislike about the product?
What I don’t like about Veeam Data Platform is that it is becoming increasingly expensive
What problems is the product solving and how is that benefiting you?
With Veeam Data Platform, we have implemented a reliable backup and recovery solution that allows us to restore virtual machines (VMs) and files on a daily basis.
The platform provides fast and efficient recovery options, helping us quickly restore critical data whenever needed.
The platform provides fast and efficient recovery options, helping us quickly restore critical data whenever needed.
Veeam- The Industry Standard for Backup Solutions
What do you like best about the product?
I love how robust Veeam is for backing up a wide range of operating systems, and being able to manage them from a single location. Even utilizing cloud storage like Wasabi is seemless to setup in Veeam, which makes it easy for us to manage all backups.
What do you dislike about the product?
I don't really have any negative things to say about Veeam. It is a superior backup software compared to other options, such as Acronis. I don't think I would ever decide to use a different solution other than Veeam after how positive my experience has been the past 5 years.
What problems is the product solving and how is that benefiting you?
Veeam Data Platform is our solution to disaster recovery. With Veeam having a strong service of restoring servers, files, etc, we have a sense of safety knowing we have something to fall back on.
Veeam Data Platform
What do you like best about the product?
What I like best about Veeam Data Platform is its comprehensive and versatile approach to data protection, which seamlessly integrates with a wide range of environments including virtual, physical, and cloud infrastructures. Its user-friendly interface and automated processes simplify complex backup and recovery tasks, making it accessible even for users with limited technical expertise. Veeam's advanced features, such as Instant VM Recovery and ransomware protection, ensure rapid and secure data restoration, minimizing downtime and enhancing security. Additionally, its robust monitoring, detailed reporting, and responsive customer support provide a reliable and efficient solution for managing and safeguarding critical data, all while offering flexible licensing options to suit various business needs and budgets.
What do you dislike about the product?
None at the moment. The application suits our business needs.
What problems is the product solving and how is that benefiting you?
Protects us from data loss.
Offers detailed reports to users, and it is easy to maintain
What is our primary use case?
What is most valuable?
The solution's most valuable feature is that its reports are detailed compared to other tools. It can integrate with VMware, and it can see VMware's recent status while it can receive alerts for Veeam Backup. The tool can be highly integrated with VMware and other Veeam solutions. Reporting-wise, the product is good. You can choose any templates for your report from the solution's consolidated data.
What needs improvement?
The tool should add more hypervisors inside it, like Hyper-V or Nutanix since it is an area of concern in the solution currently.
I feel that the product's support team needs improvement.
I feel that there are some new features in the new version of the product, which is Veeam ONE 12.1, and it also has some anti-malware functionalities. I have not found the new features in the product to be useful because it has so many false positives. The product needs to be integrated with some antivirus solution so that its new features can be used in a better way.
For how long have I used the solution?
I have been using Veeam ONE for three to four years. My company has a partnership with Veeam ONE.
What do I think about the stability of the solution?
So far, my company has not had any issues with the product in terms of stability. We have installed the product and it runs properly without any major issues.
How are customer service and support?
The solution's technical support is satisfactory. I rate the technical support an eight out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
My company uses Arcserve and some products from China, like Vinchin. Acronis was also a solution that was used in my company in the past. So far, we found that Veeam ONE is quite good compared to other products. Veeam ONE is balanced in terms of its interface, backup design concepts, and backup infra.
How was the initial setup?
The product's initial setup phase was quite straightforward.
One person can manage the product's installation phase.
The solution can be deployed in two to three hours. You just let it run with SQL and some other things. The installation process is quite straightforward. I just follow the installation steps, and it can be done easily.
What was our ROI?
I have seen some time-saving benefits from the use of the product in my country, up to 20 to 30 percent.
What's my experience with pricing, setup cost, and licensing?
I consider that the product's price falls under the middle range category.
What other advice do I have?
The solution is easy to maintain, but so far, we didn't have any major issues with the tool.
Actually, in our organization, we didn't go for any compliance parts with the tool. For our customers, we went for some audit purposes to meet some compliance requirements. Veeam ONE can generate some particular compliance report files from its users' available data.
I rate the tool a nine out of ten.
Has a straightforward migration process and good backup functionalities
How has it helped my organization?
The product has significantly streamlined operations for our clients, simplifying their data management and enhancing protection measures.
What is most valuable?
Nearly all of Veeam's features are beneficial, particularly standard backup functionalities, application-specific backup capabilities, and the ability to create backups in Azure and our data center for disaster recovery purposes.
What needs improvement?
They could improve the product's response times for technical support and enhance support for newer hypervisors.
For how long have I used the solution?
I've been working with Veeam Data Platform for about 11 years now
What do I think about the scalability of the solution?
Once users become familiar with Veeam's operation, scalability is straightforward. There's a learning curve, but it's manageable.
How are customer service and support?
The technical support services are good. However, the response time could be better.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
In addition to Veeam, we have migrated clients from competitors such as Dell Backup (formerly Tivoli Storage Manager), Spectrum Protect (TSM), and Arcserve to Veeam.
How was the initial setup?
The product migration is generally a straightforward process. We assist with the initial setup as part of our service offerings. Setup times vary based on the environment, but typically, we can complete the initial setup within a day. Additional time may be spent configuring backup policies, discussing recovery point objectives (RPOs), and versioning requirements.
What other advice do I have?
We recommend Veeam to a wide range of businesses, from small enterprises to large corporations. Veeam products are generally user-friendly, although navigating through logs may occasionally be necessary, it's not overly complex.
I rate it an eight.
Ease of use was good for a myriad of users. I like the transparency in seeing all data
What do you like best about the product?
Transparency and eas of use of the platform
What do you dislike about the product?
It's bloated a bit too much in and starting to look like other players in the field
What problems is the product solving and how is that benefiting you?
All of our data has been with Veeam for 10+ years. Our company has the confidence and understanding of what we are using and how to access/replicate or recover data as needed.
Intuitive, easy to use, and provides excellent backup features
What is our primary use case?
I use the solution to manage virtual machines.
What is most valuable?
The backup features are valuable. Veeam is a good application. It is easy to use and intuitive. I do not have any complaints. I prefer using Veeam because it can back up virtual machines.
What needs improvement?
The product must be able to perform different types of backups.
For how long have I used the solution?
I have been using the solution for a year.
What do I think about the stability of the solution?
I rate the tool’s stability a nine out of ten.
What do I think about the scalability of the solution?
The tool is easy to scale. It is very straightforward. The solution is required for all tiers of businesses. It can be used for the critical machines in our environment. However, small and medium businesses may not be able to afford it.
How are customer service and support?
The support team must improve the response time.
How would you rate customer service and support?
Positive
What's my experience with pricing, setup cost, and licensing?
The price is a bit high. The tool could be cheaper.
What other advice do I have?
I will recommend the tool to others. Overall, I rate the product a nine out of ten.
Protects data and has fast virtual machine restoration using duplication for quick backups
What is our primary use case?
I've been using Veeam Data Platform in our data protection strategy regularly for the past year. We rely on it daily to manage our information.
What is most valuable?
The most critical features of Veeam Data Platform for ensuring availability and integrity are its fast virtual machine restoration using duplication for quick backups and the COBRA point functionality that allows us to run regular tests in our environment.
For how long have I used the solution?
I have been using Veeam Data Platform for the past two years.
What do I think about the stability of the solution?
As for stability, I'd also rate it as an eight out of ten. We haven't encountered any issues with stability in the two years we've been using it.
What do I think about the scalability of the solution?
I'd rate the scalability of this solution as an eight out of ten.
How are customer service and support?
I've contacted Veeam's technical support, and I found it to be very good. They responded promptly within two hours when I had an issue with restarting a process, and they were able to solve the problem effectively.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is straightforward.I'd rate my experience with the initial setup as an eight out of 10 for ease. The solution is deployed on the cloud using CrownCloud as the provider. The deployment took approximately thirty minutes, and it was done by an integrator, requiring two people for the deployment.
What was our ROI?
I've observed a return on investment mostly during problem instances where quick recovery or restarts are crucial. It's akin to having insurance; you might not use it often, but when needed, it's invaluable to have.
What's my experience with pricing, setup cost, and licensing?
We dont have the exact licensing costs, but we pay for a comprehensive service package that includes technical support, cloud services, and data center services. There may be additional costs beyond the standard license, but I'm not sure about the specifics. However, I believe the yearly cost is around five thousand dollars.
Which other solutions did I evaluate?
Before using Veeam Data Platform, I evaluated other options such as Big Kapolei and SZAC. However, I decided to go with VMware Data Platform because it seemed more appropriate for our virtual machine environment and the integration looked good.
What other advice do I have?
I would rate Veeam Data Platform an eight overall.
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