BigPanda
BigPandaExternal reviews
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BigPanda - An Effective and Efficient NOC Monitoring Tool
What do you like best about the product?
1) BigPanda aggregates data from inbound tools such as Icinga, ThousandEyes, Prometheus, Jira, and others. BigPanda’s machine learning will correlate data into a small number of actionable incidents as they are detected in real-time before they escalate into outages.
2) BigPanda's integration with Outbound Tools such as Slack, WebEx, Teams, JIRA, ServiceNow, etc., automates and streamlines the incident response lifecycle across incident triage, ticketing, and notifications allowing accelerated remediation.
2) BigPanda's integration with Outbound Tools such as Slack, WebEx, Teams, JIRA, ServiceNow, etc., automates and streamlines the incident response lifecycle across incident triage, ticketing, and notifications allowing accelerated remediation.
What do you dislike about the product?
1) BigPanda still lacks the feasibility to show the alert count in a particular incident which would be very helpful to NOC and IT Ops in some instances to determine the alert count.
2) BigPanda needs to improve on the Activity Tab front, wherein we can't currently filter between Comments, Incident Sharing and Incident status changes.
2) BigPanda needs to improve on the Activity Tab front, wherein we can't currently filter between Comments, Incident Sharing and Incident status changes.
What problems is the product solving and how is that benefiting you?
1) BigPanda’s ability to eliminate IT noise, surface the root cause of problems, and automate manual incident management tasks improving MTTR across the organization.
2) BigPanda's Integrations with CMDB provide Event Enrichment details, improving the quality of data fed to BigPanda’s AI/ML algorithms. This leads to
cleansing, preparing and enriching the alert data payload with rich operational and topological context.
2) BigPanda's Integrations with CMDB provide Event Enrichment details, improving the quality of data fed to BigPanda’s AI/ML algorithms. This leads to
cleansing, preparing and enriching the alert data payload with rich operational and topological context.
AI-enabled tool for alerts and correlated events
What do you like best about the product?
I like the metrics integration, and the intuitive user interface is excellent for being a bust environment offering data ingestion capabilities and a fantastic support team.
What do you dislike about the product?
Currently, there are no faults; everything works as it should.
What problems is the product solving and how is that benefiting you?
It is excellent for management, alerts, ticketing, complete administration in our organisation and improving productivity.
BigPanda an easy software for the analysis and management of incidents
What do you like best about the product?
It's a good tool; I like that you can easily issue tickets, and the user interface is fantastic because it feels smooth for handling, monitoring and analysis.
What do you dislike about the product?
There is nothing negative about this tool, just a little documentation for some features.
What problems is the product solving and how is that benefiting you?
The benefits are many, such as incident resolution, monitoring, data analysis, tracking and ticketing, all in one tool and one place.
It's a great AIOP tool. The features are amazing
What do you like best about the product?
I love the timeline and activity tab, where we can see everything and the dashboards that we have in analytics tab it provide us more insight to the ongoing issues/activity.
What do you dislike about the product?
I haven't faced any issues yet. So I don't have anything to dislike about Bigpanda
What problems is the product solving and how is that benefiting you?
The alert correlation and enrichment features are more benefiting in handling our process
Amazing monitoring software to track app performance
What do you like best about the product?
I like that this tool is complete, facilitates monitoring, and provides excellent visualisation. I like monitoring and performance and being able to measure traffic.
What do you dislike about the product?
It is an excellent software that is improving at a reasonable price. There is no dislike.
What problems is the product solving and how is that benefiting you?
We monitor and track the application throughout the internal and external systems. It constantly helps performance and provides valuable data to monitor and provide a good experience.
Very good alert system to be notified and attend incidents easily
What do you like best about the product?
I like this software because it effectively and reliably manages alerts without effort. I like its user interface and that it can send an alert message to the team.
What do you dislike about the product?
There is nothing that I wouldn't say. I like BigPanda everything is excellent and does not need updates.
What problems is the product solving and how is that benefiting you?
We use BigPanda to resolve our issues in sync with the service, and it checks for alerts and notifies workers during any problems. Everything in real-time is fantastic.
Excellent tool for alert service and incident management
What do you like best about the product?
I like this tool; it is scalable and integrates seamlessly with various software to improve incident response times; I like that it makes management easy and configure.
What do you dislike about the product?
Nothing is a tool that helps us a lot with load management.
What problems is the product solving and how is that benefiting you?
It helps us generate alerts in our system and is stable and profitable for system monitoring and real-time notifications.
Gain insights from data with monitoring and anlytics
What do you like best about the product?
It's a perfect tool that provides management and ease of administration and makes it easy to digest any amount of data and re-audit the incoming data. I also like to get a log of every activity in the system.
What do you dislike about the product?
The learning curve seemed a bit steep to me because it was difficult to understand some functions.
What problems is the product solving and how is that benefiting you?
Helping with analysing and monitoring logs, extracting meaningful information, and solving problems with real-time alerts has been an incredible and unique experience.
A perfect tool to automate the collection of large log files
What do you like best about the product?
I like this solution because it allows for robust and cost-effective event management and uses artificial intelligence for device log retrieval to collect files and work as it should.
What do you dislike about the product?
It should improve predictive intelligence.
What problems is the product solving and how is that benefiting you?
It is used for the management and control of event tickets, to collect and process data efficiently, and for ticketing and reporting.
BigPanda very good tool for management and monitoring and alerts
What do you like best about the product?
I like the combination of alerts with AI technology and that it can ingest data from many sources. Signs are handy and work perfectly for event management.
What do you dislike about the product?
It needs improvement in certain aspects, such as automation and alerts.
What problems is the product solving and how is that benefiting you?
Monitoring, creating incidents, alerts and everything in different environments work very well.
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