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Great product, always evolving
What do you like best about the product?
They are always evolving and including new functionallities. Low fees. Short time envolved in transactions.
What do you dislike about the product?
In the particular case of our users, some of the functions are a little complicated. Due to the constant evolution of Brex, you may find a screen or functionality different from one day to the other. There are some features that seem to be intended from the Brex side or an engineer's user case, rather than the end user's experience or needs.
What problems is the product solving and how is that benefiting you?
I can create and control cards and budgets for all of our coworkers. ACH and Wires made simple. Way easier to use than a regular "old school" bank.
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Brex is a great solution as a one stop shop for credit card, travel and expense management.
What do you like best about the product?
Brex is very tech driven. User friendly. It is easy to manage and works gerat any where in the world.
What do you dislike about the product?
Setting budgets by person/department took some time to get used to up front, but now I enjoy the flexibility of the budgets.
What problems is the product solving and how is that benefiting you?
Easily manage our international spending across many countries and currencies. Easy access to user data. Easy set up for new employees. Instant access to cut off cards for fraud or up a budget limit for someone traveling who needs immediate credit.
Brex has been a great partner for spend management. We are happy to be partnered with them.
What do you like best about the product?
Having credit card spend and reimbursement management all in one place. The system is intuitive and easy to use.
What do you dislike about the product?
Brex is working great for our needs. No dislikes.
What problems is the product solving and how is that benefiting you?
Spend management with approval workflow.
Brex is Great
What do you like best about the product?
I like that Brex has the capability to do a lot of things in one platform. We were initially using it just for CC and have now added reimbursments. We just found out they help with traveling as well. One stop shop!
What do you dislike about the product?
I think for us, its the budget creations and not necessairly has to do with Brex maybe its our company and trying to figure out what that looks like but I have had to been walk through it a couple times because its not as easy to create
What problems is the product solving and how is that benefiting you?
To be able to have everything under one platform has been a great benefit as we continue to grow and we are able to easily pull reports.
Useful for our business needs.
What do you like best about the product?
- Useful for our business needs.
- Convenient monthly auto debits.
- Able to create General Ledger feeds.
- Convenient monthly auto debits.
- Able to create General Ledger feeds.
What do you dislike about the product?
- Not customizable to our organization structure.
- Inconsistent instructions from different implementation support team members.
- Inconsistent instructions from different implementation support team members.
What problems is the product solving and how is that benefiting you?
- Minimize employees' out of pocket payments and having to submit expense reports for reimbursement.
- Being able to reduce units' petty cash funds.
- Being able to reduce units' petty cash funds.
Brex - Home Remodeling Company
What do you like best about the product?
The Brex interface is very intuitive and user friendly. It is very easy to add new users, track and aggregate spend by category, and perform analytics. It is also simple to manage new requests.
What do you dislike about the product?
We are a large company and on occasion bump up against our credit limit as we'd like to spend more on Brex.
What problems is the product solving and how is that benefiting you?
Brex is helping us to track our spend by brand, by expense type, and look at the overall trends. It is allowing us to report and track our monthly T&E spend by category as well vs our budget so we can ensure the company's expenses remain in line with our forecast/budget.
This is a great application for ease of corporate budgeting and coding.
What do you like best about the product?
Customer service for Brex is very responsive, and the application is very easy to use. It helps with budgeting and coding especially with the integration with QuickBooks. It helps organize receipts and memos so reports are very easy to read. We are beginning to take advantage of the Travel portal which will be super helpful as well.
What do you dislike about the product?
The only thing I dislike about Brex is that they keep changing / implementing. Obviously as the clientelle grows, this is expected however a lot of things that were changed were things we enjoyed (like the immediate change to the limit available when we make a payment).
What problems is the product solving and how is that benefiting you?
I don't think we've had any problems except the fact that Admins can't change the information in cardholder's accounts (phone numbers).
Very intuitive and sync with many softwares but still growing and improving the features
What do you like best about the product?
It is very organized to be able to have a better expense management internally. When someone has a problem Brex support help right away.
What do you dislike about the product?
There are a few workflow approvals that doesn't work very well such as no limitation or block for bookings outside of policy. All records are exported through Journal Entries but if we t think about Netsuite the best way to export should be as expenses by employee. In this way we could have a better track on Netsuite.
What problems is the product solving and how is that benefiting you?
Since our implementation on April, 2023 a lot of features were released in order to get better reports or better usage overall
Good platform with multiple offerings
What do you like best about the product?
The combination of offerings is a plus. We started our journey with a credit card platform, but have since expanded to its Treasury solution. The reward points and cash yield generated are a big plus. We would further evaluation other product offerings by Brex to see if that could introduce more syncergy.
What do you dislike about the product?
We have some slight integration issue with our main accounting system. The challenge could come the accounting system side. We were not able to find the root cause but the end result is some data feeding from Brex may not be as consistent as we want it to be.
What problems is the product solving and how is that benefiting you?
As mentioned previously, Brex consolidated many offerings onto one platform. This helps create synergy and introduce ease of navigation and ease of use.
The cards work, the expenses work, everything is extremely easy.
What do you like best about the product?
The mobile app, it's very easy to upload expenses.
What do you dislike about the product?
A colleague had a lot of trouble getting his card delivered to Mexico, he ended up delivering it to the US and picking it up there instead because he had some issues with shipping.
What problems is the product solving and how is that benefiting you?
Having the team have access to a company card, without having to submit expenses directly to their name for tax purposes
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