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Brex

Brex Inc. | 1

Reviews from AWS Marketplace

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External reviews

1,270 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Information Technology and Services

Sr Marketing Manager

  • March 21, 2019
  • Review verified by G2

What do you like best about the product?
Ease of use. Good, respectful and fast customer service.
What do you dislike about the product?
I have not run into anything I haven't liked yet.
What problems is the product solving and how is that benefiting you?
Cut out the time I used to have to create expense reports. And keeping track is SO easy, THEY will text you when you make a purchase with the physical card for a picture of the receipt and will track it for you. When someone used the online card number, I got a text immediately and they issued me a new number (did not need to wait for a new physical card).


    Gael H.

Easy To Use

  • March 21, 2019
  • Review provided by G2

What do you like best about the product?
What I like best about Brex is the ease of use. The user interface is clear and concise. The chat feature is great since you can get your questions answered instantly & intelligently. The person on the other side is knowledgeable (not passing the buck).
What do you dislike about the product?
I haven't discovered anything yet that I dislike =),
What problems is the product solving and how is that benefiting you?
I had to book about 10 hotel rooms for a bunch fo speakers in Riyadh, Saudi Arabia and had to use my Brex card to hold all 10 rooms. As I booked them through the hotel website, I ran into some reservations not being completed and when I called Brex, immediately an associate assisted me and assured me that my reservations were fully confirmed. Now that's GRAND SERVICE.


    Biotechnology

Best thing ever!

  • March 19, 2019
  • Review verified by G2

What do you like best about the product?
Brex is super easy to use. The discounts and other features such as travel bookings are a great bonus. By sending a text message as soon as the physical card is swiped prevents me from losing the receipts as well as any fraud that could occur in case the credit card number is stolen.
What do you dislike about the product?
The only thing I do not like about the Brex is that my virtual and physical card numbers differ so it is a bit confusing at times which card to use, etc. Not a big inconvenience but would prefer to have one card number.
What problems is the product solving and how is that benefiting you?
It lets my boss control company spending as well as monitor the expenses. The virtual interface is environmentally friendly.


    Justin G.

Great product and better experience

  • March 15, 2019
  • Review provided by G2

What do you like best about the product?
It is remarkable the ease of use and tracking of expenses. He has a great job done in designing the user experience that is unique to a credit card.
What do you dislike about the product?
Brex doesn´t deliver physical cards worldwide.
What problems is the product solving and how is that benefiting you?
Allow different people within the company to manage independently with their budgets but without losing control and follow-up.


    Olivia B.

As an offie administrator - Brex helps me tremendously!

  • March 14, 2019
  • Review verified by G2

What do you like best about the product?
With constant purchasing for the team and office, Brex sends me reminders on uploading receipts and makes it easy to keep them organized on my profile.
What do you dislike about the product?
Nothing really! I can't say there's anything I dislike about Brex.
What problems is the product solving and how is that benefiting you?
Keep my boss' personal transactions aside I can use my Brex to differentiate business vs. personal.
Recommendations to others considering the product:
Definitely go for Brex. The customer support is better than any other credit card I've used.


    Consumer Services

Online application

  • March 14, 2019
  • Review verified by G2

What do you like best about the product?
I liked the easy to register in Brex. I got the card from my company which allow us to purchase company related purchases quickly.
What do you dislike about the product?
Unfortunately, Brex is not accepted by some well known websites as Jarir and extra in SA.
What problems is the product solving and how is that benefiting you?
I'm planninng to use the card for all my company related expenses.


    Julian L.

Brexcellent!

  • March 14, 2019
  • Review verified by G2

What do you like best about the product?
The simplicity of tracking my purchases so my company understands where their money is going on a monthly basis. The photo receipt feature is a nice touch too for personally tracking my spend!
What do you dislike about the product?
So far, there has been nothing I don't like!
What problems is the product solving and how is that benefiting you?
We are a small start-up and it is nice to have my own personal card so I do not have to bother my co-founders for their card anymore.


    Daniel W.

Great service, just wish it was more flexible in underwriting approvals and our bank worked with you

  • March 12, 2019
  • Review provided by G2

What do you like best about the product?
Fast service and responses with questions.
What do you dislike about the product?
Your system does not integrate with our bank. Wish the underwriting procedures were the same for verifying banking online and statements.
What problems is the product solving and how is that benefiting you?
Purchasing Office Supplies
Recommendations to others considering the product:
More flexibility to underwriting approvals making online banking same as statements


    Janell B.

Quick and easy was to pay for business expenses

  • March 12, 2019
  • Review verified by G2

What do you like best about the product?
I like that the transaction review section of the Brex site is very clear and lays out my transactions so they make sense. Its also really easy to add a receipt and keep track of which ones have it and which ones need it, something I thought I was going to find annoying.

I also had a brief interaction with customer service that was pleasant. It was brief because they quickly helped me get to the bottom of my problem and solve it.
What do you dislike about the product?
I don't have anything that I dislike about the card. The only thing that was a little weird at first was it was taking a while for my transactions to show up on the summary at first, which doesn't seem to be an issue for me anymore.
What problems is the product solving and how is that benefiting you?
I no longer have to ask to borrow a company card from management whenever I need to make a purchase for the company.

It also makes it easy for me to use my commuter benefit allowance.


    Courtney S.

Simple, easy-to-use business card

  • March 12, 2019
  • Review verified by G2

What do you like best about the product?
The customer support is very quick. Whenever I need help from other credit card companies, it takes a ~30 minute phone call. With Brex, it takes 1-2 texts.
What do you dislike about the product?
I rarely, rarely carry a wallet, and Brex isn't on Apple Pay yet.
What problems is the product solving and how is that benefiting you?
Most credit card companies denied us because we're a small start-up, and Brex immediately said "yes." It has saved us so much time with the application process and customer support.
Recommendations to others considering the product:
If you have a start-up, this is the company card for you. I don't know why anyone would choose a "traditional" credit card over Brex.