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Simple and straightforward
What do you like best about the product?
Using the card has been extremely simple and has made keeping track of company expenses a breeze. We appreciated the expedited onboarding process and personalized care from our rep, which has made even our small startup feel special. The events they throw for founders are also appreciated, and we look forward to being customers as our business grows.
What do you dislike about the product?
So far we haven't had any major issues: the automatic receipt finder sometimes has problems recognizing amounts, but it's a mild inconvenience. As a smaller company we don't qualify for the credit card or points, but we hope to change that in the future.
What problems is the product solving and how is that benefiting you?
Keeping track of expenses for the growing business
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Great overall with good support and features
What do you like best about the product?
Automatic provisioning though a payroll is seemless, which also enables a few other services like Uber automatically. Spend control features are great for project management. It's easy to pull all receipts and send to clients when closing projects. The BillPay feature nearly instantly reads PDFs submitted and has yet to make an input error for us. The support was subpar a year ago, but improved substantially.
What do you dislike about the product?
The features are great, but not always complete. The total offering is better than most any competitor, but one competitor will have one certain features that is better built out.
What problems is the product solving and how is that benefiting you?
Spend control and real time visibility into project expenses
Awesome banking experience for business owners
What do you like best about the product?
I love everything about brex, the fact that I can get a return on my money, make international transfers for free, and the possibility to access their mobile banking app at any time.
What do you dislike about the product?
I would love if their card had more benefits, as insurances.
What problems is the product solving and how is that benefiting you?
At first getting a business bank account was a nightmare, specially from outside the US. But Brex changed that.
Professional and friendly banking experience
What do you like best about the product?
Brex has friendly interface, it is easy to start and make changes. You can get the banking issues resolved in a moment for a new employee. Basic integrations provided, which is very useful in everyday accounting work. Easy to manage, and collect receipts from your team. As an accountant, I do not need to login every day, I can just set the necessary rules on Brex and use it for my work.
What do you dislike about the product?
Changing naming of menu tabs frequently - recommend to unify and simplify.
What problems is the product solving and how is that benefiting you?
Brex is solving the issue of expense tracking, receipts collecting, issuing corporate credit cards to employees and helps to keep an eye on budget thing. Additional benefit - mobile app, which makes these tasks even easier.
Very easy to use!
What do you like best about the product?
It is very easy to use and you can do everything from your phone.
What do you dislike about the product?
So far, I have not find anything I dislike.
What problems is the product solving and how is that benefiting you?
Company expense management that is very easy to use
User compliance and happiness is high, admin setup, integration and workflow is smooth
What do you like best about the product?
Credit card expense management is excellent. Memos and receipts are easy. Users love the app and ability to add memos via text, complete with good AI suggestions.
Non-brex card expense reimbursements are straight forward for users and have an easy workflow.
Budget / limit management provides lots of visibility.
Replacement cards process is smooth and quick.
Statements are easy to read.
Integration with QuickBooks Online is solid. Transactions come through clean, with memos and attachments, and reconciliations are super straight forward. (We switched from Chase for Business credit cards and spent waaay too much time chasing receipts, managing reconciliations, dealing with surprise/unplanned expenses amounts. We got back so much time when we started using Brex)
Also using Brex for Bill Pymts. Generally happy with the workflow: budgets, approval flows, visibility, easy to use UI. You can tell that Bill Pay is a little behind their card product though. Card expense management seems almost magical, bill payment has fewer delighters.
I really appreciate that I don't have to mess around with managing balances between high interest account and checking account. I just pay bills from the single Brex balance.
We are a very small startup and have a lean team that can't afford to get bogged down with credit card and bill payment headaches. Brex makes us feel like we have better systems than the big companies we came from and frees us up to build the business. We moved from SVB to Chase to Brex. By far Brex is easiest to work with and integrate to QuickBooks. Customer support has also been super responsive.
Non-brex card expense reimbursements are straight forward for users and have an easy workflow.
Budget / limit management provides lots of visibility.
Replacement cards process is smooth and quick.
Statements are easy to read.
Integration with QuickBooks Online is solid. Transactions come through clean, with memos and attachments, and reconciliations are super straight forward. (We switched from Chase for Business credit cards and spent waaay too much time chasing receipts, managing reconciliations, dealing with surprise/unplanned expenses amounts. We got back so much time when we started using Brex)
Also using Brex for Bill Pymts. Generally happy with the workflow: budgets, approval flows, visibility, easy to use UI. You can tell that Bill Pay is a little behind their card product though. Card expense management seems almost magical, bill payment has fewer delighters.
I really appreciate that I don't have to mess around with managing balances between high interest account and checking account. I just pay bills from the single Brex balance.
We are a very small startup and have a lean team that can't afford to get bogged down with credit card and bill payment headaches. Brex makes us feel like we have better systems than the big companies we came from and frees us up to build the business. We moved from SVB to Chase to Brex. By far Brex is easiest to work with and integrate to QuickBooks. Customer support has also been super responsive.
What do you dislike about the product?
Generally very happy, but areas for improvement would be a few feature gaps in bill pay. Example: if pay by credit card you can assign an expense to a customer/project. You can't do this if paying an invoice via bill pay (have to add this in QuickBooks after the transaction shows up there)
Reporting is also a little limited.
Reporting is also a little limited.
What problems is the product solving and how is that benefiting you?
Brex makes it super easy for folks to use their cards with confidence and submit the info needed for the related expenses. There is no more "Ugh, I have to do my expenses".
Management has great visibility to expenses, appropriate controls, easy approver workflows.
Accounting can do closes super fast.
Management has great visibility to expenses, appropriate controls, easy approver workflows.
Accounting can do closes super fast.
Easy to get in touch and resolve issues
What do you like best about the product?
One thing that I really like is the practicality of arranging team's expense and the efficient of brex's team to resolve dispute or any inquire
What do you dislike about the product?
our company can pay invoices through brex ,sadly
What problems is the product solving and how is that benefiting you?
Manage team's expense,so useful in order to get more control and contrast with the budget
Seamless so far
What do you like best about the product?
Brex has been easy to use on all accounts. I like being able to easily code our expenses and send receipts to the Brex team for quick assigning.
What do you dislike about the product?
So far I haven't found a downside. We went from using in-house to Brex and it's been a nice change.
What problems is the product solving and how is that benefiting you?
Coding expenses to the correct category for our teams using the cards.
Brex is easy!
What do you like best about the product?
I love that Brex is very user friendly and allows for easy management of credit card expenses. Brex's customer service is very responsive and quick to resolve any issues.
What do you dislike about the product?
I hope that Brex will implement more if then functionality to minimize processing time.
What problems is the product solving and how is that benefiting you?
Brex allows my accounting team to quickly recognize credit card expenses. Users are able to easily report on credit card transactions.
Precise, efficient and beneficial
What do you like best about the product?
I enjoy the software experience. I do how Brex operates as a credit card and has a reward point system. Also, keeping receipts attached to each transaction helps with organization.
What do you dislike about the product?
I can't think of any downsides to using brex.
What problems is the product solving and how is that benefiting you?
Keeping my personal transaction seperate from business.
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