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Great bank with amazing customer service
What do you like best about the product?
Customer service is great, 24/7. In the one situation where they didn't know the answer off-hand , I got a reply within 12 hours.
I also really like the free international wire transfers. This has saved me a ton of money as I have to make a lot of wires for logistics, suppliers, etc. I've also noticed their ACH transfers are quicker than traditional banks as well.
I also really like the free international wire transfers. This has saved me a ton of money as I have to make a lot of wires for logistics, suppliers, etc. I've also noticed their ACH transfers are quicker than traditional banks as well.
What do you dislike about the product?
They devalued points after I signed up.... 40% devaluation. That's one of the reasons I signed up. Competitors like airbase and ramp have better rewards.
What problems is the product solving and how is that benefiting you?
I have been able to both save money and manage spending on different cards and with all the virtual card features, I don't have to worry as much about fraud or other issues. They've also helped my business save a lot of money.
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Facil de usar, en todo lugar y a toda hora
What do you like best about the product?
La aceptan casi todos los comercios, podemos contralar el presupuesto de los equipos
What do you dislike about the product?
Aveces es rechazada la tarjeta virtual, no se pueden generar compras
What problems is the product solving and how is that benefiting you?
Manejar el presupuesto de mi equipo
Great Platform for Startup Banking
What do you like best about the product?
I love the ease of use to create new creditcards for subscriptions, etc. I use it to manage all my expenses.
What do you dislike about the product?
Nothing I really dislike. I still use a bank account, so maybe we should switch all-in one day. But I like everything in general!
Maybe more benefits like a network of fellow founders in my sector would be great1
Maybe more benefits like a network of fellow founders in my sector would be great1
What problems is the product solving and how is that benefiting you?
Managing Credit Cards.
Managing expenses.
Haven't done accounting through brex yet, but that would be great if they could help me with that!
Managing expenses.
Haven't done accounting through brex yet, but that would be great if they could help me with that!
Easy to use
What do you like best about the product?
Being able to immediately use my Brex funds and to use the learning funds to support my professional growth has been especially helpful. I have been able to focus on my personal growth while simultaneously working on my professional growth.
What do you dislike about the product?
Having to write memos for every transaction can be a bit tedious but it takes maybe 5 seconds or so to complete and then the purchase is approved. Definitely not a deal breaker for me.
What problems is the product solving and how is that benefiting you?
Having access to my learning funds and my lifestyle budget has made it so much easier to get what I need in real-time.
Best service for companies looking to have company cards.
What do you like best about the product?
I began using Brex after being onboarded as the IT Lead. My position involves frequently making purchases at different retailers and suppliers. Using my Brex card makes the purchasing process easy and straightforward. Even after making my purchase, it couldn't be simpler to look at individual transactions, write a memo for each and attach a receipt, all from the same page! Brex is fantastic at telling me the merchant I purchased with, which always minimizes confusion.
What do you dislike about the product?
There is very little for me to say about Brex that I don't like or think could be worked on. Regarding the functionality of their website and software, I have no complaints about my user experience. On the other hand, I find the website somewhat lackluster and monotonous when using it. I believe this is because the webpage is entirely white and black (Or black and white if you have dark mode) and the only color coming from the Merchant logos.
What problems is the product solving and how is that benefiting you?
Due to my need to order items for work, both online and in person, having Brex allows me the readiness to make a purchase when needed. Brex does this by giving me a physical card to make in-person purchases at all stores accepting cards. For purchases made online, Brex created a virtual card with all the necessary information to input online for purchases. Brex also gives me a complete history of all the assets and transactions with either card. This gives me an entire timeline of all the transactions completed on my account, allowing me to back track in case a situation arises.
Brex is great to use as an employee
What do you like best about the product?
The website is very user-friendly, and my accountant can easily add money to my card. I can easily upload pictures and categorize transactions from the website or my phone.
What do you dislike about the product?
I don't have anything wrong to say about using Brex; I am an employe with a card I use to pay for expenses; all I have to do is make sure I have enough money on my card.
What problems is the product solving and how is that benefiting you?
There no problems that I am aware of at this time. Everything I use Brex for works as it's supposed to. The service already benefits me greatly, and I don't see any need for any changes.
Great user experience, awesome card and bank, only downside is low points value
What do you like best about the product?
Brex makes it very easy to manage card spend across employees, create virtual cards, and manage (save or send) money in their Cash account
What do you dislike about the product?
Brex recently cut its point value for card spend down to 0.006% cash back, much lower than competitors like Chase Ink (2% cash back)
What problems is the product solving and how is that benefiting you?
Brex helps me see how much I'm spending, create and manage virtual cards easily, manage cash (invest in money market fund or hold FDIC insured), saving me time and money
Straightforward and easy to use
What do you like best about the product?
Very straightforward and easy to use for submitting reimbursements, checking status, and getting paid back. Like the ability to text a photo of the receipt
What do you dislike about the product?
Some of the UI/navigation isn't the most intuitive (takes a few extra clicks to get where you need to)
What problems is the product solving and how is that benefiting you?
Easy way to submit and track reimbursements
I love brex
What do you like best about the product?
easy to use, integrates with our accounting software
What do you dislike about the product?
login is complicated and bank connecting break.
What problems is the product solving and how is that benefiting you?
expense management
Consistent with service and the platform's security has greatly improved
What do you like best about the product?
Brex has exceptional customer service that is prompt via both chat and email.
What do you dislike about the product?
Recently, (oddly) their points redemptions for rewards has been reduced. So 315 points no longer can be redeemd for $3.15 in cash that could be transferred to your account. It's now reduced to half that amount.
What problems is the product solving and how is that benefiting you?
Clean and easy way to manage expenses and rewards across a team and for reporting.
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