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Brex Positive Experience/Review
What do you like best about the product?
The simplicity of the platform. Theplatform is very user friendly and it syncs seamlessly with netsuite for extreme ease of use.
What do you dislike about the product?
The only thing I would dislike is that when I make transfers between accounts I have to make a manual entry in netsuite to reconcile the bank statement instead of being able to sync the transfer from Brex directly to Netsuite.
What problems is the product solving and how is that benefiting you?
Helps keep all our employees with expense reports and credit cards in compiance. It allows me to have all my banking and credit cards on one platform.
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It is work in progress
What do you like best about the product?
We like that customer support (both technical and business development) is always available.
The portal and app have a lot of information. Approvers can use the same app and login to manage approvals as well as process their own expenses, which is an advantage over other platforms we tested.
For employees, it is very easy to use. It was adopted quickly.
The reporting dashboard is informative.
Several entities or subsidiaries can be managed by one admin, which is very convenient.
The portal and app have a lot of information. Approvers can use the same app and login to manage approvals as well as process their own expenses, which is an advantage over other platforms we tested.
For employees, it is very easy to use. It was adopted quickly.
The reporting dashboard is informative.
Several entities or subsidiaries can be managed by one admin, which is very convenient.
What do you dislike about the product?
There are frequent changes. Some of the changes are confusing. For example, with the recent addition of spending limits, it now takes two steps to assign a budget to an employee where in the past it was one step.
Custom fields currently cannot be used with an API, and for that reason our integration of Brex with QuickBooks requires manual steps.
Custom fields currently cannot be used with an API, and for that reason our integration of Brex with QuickBooks requires manual steps.
What problems is the product solving and how is that benefiting you?
We manage our physical and virtual cards, as well as recurring accounts payable, via Brex.
Brex Review
What do you like best about the product?
User - friendly and easy to understand interface
What do you dislike about the product?
None at this time although initial set-up was confusing
What problems is the product solving and how is that benefiting you?
Expense reporting
Accounts Payable Manager
What do you like best about the product?
The detail and multiple options available
What do you dislike about the product?
Not being able to run of the virtual card option for users
What problems is the product solving and how is that benefiting you?
Cash flow
Making expenses and spending easy to track
What do you like best about the product?
Adding memos in the platform page to allocate expenses as well as ease of issuing cards with limited budgets. Easy to run compliance with this features. Slack integration for recipets is also a great feature.
What do you dislike about the product?
The travel has gotten better to book with spotana but traditionally we haven't used the playform bc it isn't the most easy to use.
What problems is the product solving and how is that benefiting you?
Compliance for spending policies and reciept tracking.
Great experience. Great platform
What do you like best about the product?
Brex simplifies paying contractors, consultants, and vendors. It also does a great job allowing me to manage employee spend via Brex cards.
We also appreciate the ease with which Brex integrates with Quickbooks Online. I prepare the transactions and then our outside bookkeeping firm syncs Brex with QBO and is able to quickly and easily prepare our monthly financials.
Customer support has been a strong point for Brex as well. I can easily connect with support and get the answers I need for my questions.
We also appreciate the ease with which Brex integrates with Quickbooks Online. I prepare the transactions and then our outside bookkeeping firm syncs Brex with QBO and is able to quickly and easily prepare our monthly financials.
Customer support has been a strong point for Brex as well. I can easily connect with support and get the answers I need for my questions.
What do you dislike about the product?
About 1 year ago I began to use Brex Bill pay. It didn't do a great job of recognizing invoices and correctly identifying invoice number, payment amount etc. Recently, though, that feature has been improved and I've begun using it again.
What problems is the product solving and how is that benefiting you?
Brex solves two main problems. First, we needed an easy way to manage employee spending on travel, entertainment, etc. Brex has done a great job with this. It is easy for me to quickly and easily see how much each employee has spent and how much may be remaining.
The second problem is easy expense payment. A large portion of our expenses are international contractors. We are able to use Brex to quickly and easily pay these contractors in multiple foreign currencies.
The second problem is easy expense payment. A large portion of our expenses are international contractors. We are able to use Brex to quickly and easily pay these contractors in multiple foreign currencies.
Brex Banking
What do you like best about the product?
Brex is very user friendly, intuitive, has helpful and easy to use tools, offers high yield money market for unused funds and autofills bills fairly accurately with drag and drop upload of a pdf invoice. It also allows payments in foreign currencies. I found the few times I've had to use customer support, they were very responsive and able to resolve my issues.
What do you dislike about the product?
I haven't experienced any real downsides.
What problems is the product solving and how is that benefiting you?
Brex has allowed the company to eliminate the requirement of using another financial institution for foreign currency payments.
Good bank and easy to handle. A great option for international small companies.
What do you like best about the product?
Brex is incredibly intuitive and easy to handle, making it a great choice for international payments and purchasing flights.
What do you dislike about the product?
Brex functionality is marred by slow customer support response times, and its permissions based on profiles are not optimal.
What problems is the product solving and how is that benefiting you?
Expense Management mainly
My Banking Secret Weapon
What do you like best about the product?
I love all of Brex features but I love the money marketing account and rewards enable charged cards.
What do you dislike about the product?
I also wish we could invest unused funds in the stock market.
What problems is the product solving and how is that benefiting you?
Brex gives me a very easy-to-use cash account with souped-up ways I can manage excess cash.
Issuing and managing cards is a dream with budgets and digital cards. I can make money off my excess operating capital in a money market fund. And using company charge carts nets us cash back rewards every month.
Issuing and managing cards is a dream with budgets and digital cards. I can make money off my excess operating capital in a money market fund. And using company charge carts nets us cash back rewards every month.
High touch customer service
What do you like best about the product?
Communication, customer service, platform
What do you dislike about the product?
Integration issues- There had previously been some issues with connecting the uploaded receipts to quick books
What problems is the product solving and how is that benefiting you?
Trusted bank solution that has good integration with other operations like HR
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