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Great corporate card solution
What do you like best about the product?
You can use it anywhere in the world. Easy for the company and the employee to control expenses. Apparently it has good information security. Has good customer service
What do you dislike about the product?
Sometimes the card is not accepted in some stores. But even so, I was able to work around this problem through support. That's my only point that I didn't like.
What problems is the product solving and how is that benefiting you?
An easy and simple way for the company to provide benefits to employees, without much bureaucracy. I can use the card in restaurants in Brazil very simply. It is very well accepted in
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Short lived Brex customer
What do you like best about the product?
Onboarding was super easy - application and card arrival was very quick
What do you dislike about the product?
The dashboard wasnt as intuitive as I would have hoped.
What problems is the product solving and how is that benefiting you?
We were using Brex for corporate expense management
Brex SAVES teams time, and money!
What do you like best about the product?
I love the fact that our team can attach receipts directly in the app as they spend on set, on-site and during their days.
What do you dislike about the product?
Nothing. Brex has been only pleasant and positive in my experience.
What problems is the product solving and how is that benefiting you?
Expense reporting. Credit card montioring.
Brex Review
What do you like best about the product?
Very helpful support staff. The NetSuite integration works very well and saves me a lot of time. Corporate cards are easy to issue and manage and the reimbursement program works fantastically.
What do you dislike about the product?
Occasionally the sync of information to Netsuite suffers an error, but this is mostly due to user-created errors. Such as updating a value in Netsuite and then pushing the outdated fields from Brex.
What problems is the product solving and how is that benefiting you?
Brex is providing my company with Corporate Cards, an Employee reimbursement program and a mapping screen to translate the activity into fields that Netsuite uses.
Site lead
What do you like best about the product?
Easy receipt upload and easy navigation app
What do you dislike about the product?
Downsides no Apple Pay and card gets declined often
What problems is the product solving and how is that benefiting you?
No more reimbursement
Brex delivers on the promise of a "modern bank"
What do you like best about the product?
Brex is fast in every aspect you can imagine: money transfers, records sync, user interface/web/mobile app(s) -- even the humans that provide support are (very) responsive. In startup/growth companies speed just isn't convenient, it's the difference between success and financial collapse. If you work in any kind of business with a large number of transactions, Brex will likely prove to be the best, most cost-effective partner available to you -- that was the case with us in our evaluation of our options.
What do you dislike about the product?
Brex offers multiple accounts, but this is a relatively new feature and it's not well integrated across their platform. For example, you can't have your Brex credit cards backstopped by any other account than the primary one (or have some cards on one and some cards on another). Similarly, the mobile apps don't do a good job of handling multiple accounts (yet?).
What problems is the product solving and how is that benefiting you?
1. Money transfers into/from China are EXCEPTIONALLY well implemented
2. Multiple transactional "checking" accounts allow us to manage/protect budgets, spending priorities, and payroll -- Brex implements this very well with correct (easy to understand/annotated) bookkeeping data and instant transfers
3. Vendor cards are also very well done from a tech, reporting, and user interface perspective (easy to setup, easy to search, spend limits work instantaneously) -- this feature alone has saved us thousands of dollars in caught vendor overreach and fraud prevention
4. The ease of use of Brex spend limit management (and other budgeting features) make it hard to not do your budgets each quarter. The tools are so good it sort of shames us into using them.
5. As far as we can tell, the website/mobile apps update in near realtime. We had so many derivative problems from our last bank where the website balance calculation could be delayed from the transactions posting.
6. Brex can print and mail checks for you (for vendors that have to have it) and will "protect" the funds to clear the check (so that you can't accidentally double spend them and bounce the check). All of our prior banks struggled with this causing us endless heartache.
2. Multiple transactional "checking" accounts allow us to manage/protect budgets, spending priorities, and payroll -- Brex implements this very well with correct (easy to understand/annotated) bookkeeping data and instant transfers
3. Vendor cards are also very well done from a tech, reporting, and user interface perspective (easy to setup, easy to search, spend limits work instantaneously) -- this feature alone has saved us thousands of dollars in caught vendor overreach and fraud prevention
4. The ease of use of Brex spend limit management (and other budgeting features) make it hard to not do your budgets each quarter. The tools are so good it sort of shames us into using them.
5. As far as we can tell, the website/mobile apps update in near realtime. We had so many derivative problems from our last bank where the website balance calculation could be delayed from the transactions posting.
6. Brex can print and mail checks for you (for vendors that have to have it) and will "protect" the funds to clear the check (so that you can't accidentally double spend them and bounce the check). All of our prior banks struggled with this causing us endless heartache.
One of the most practical solutions to business spend tracking and management I have experienced.
What do you like best about the product?
Not having to waste time reviewing receipts and keeping track of expenses that can be used instead to advancing projects and company goals
What do you dislike about the product?
I think not having to attach the receipt and instead loading it automatically upon purchase could be an interesting improvement.
What problems is the product solving and how is that benefiting you?
The problem of keeping track of company spend and wasting time and talent from the finance/accounting team in very low impact activities (checking receipts, chasing people about money spent, etc)
Super easy, and way better than having to wait to get reimbursed.
What do you like best about the product?
Everything was provisioned for me on my first day.
What do you dislike about the product?
There's no way to request increases through the app itself.
What problems is the product solving and how is that benefiting you?
It solves the problem of paying for things related to work.
Excellent system for business travel/expenses
What do you like best about the product?
Brex makes receipt and expense management very easy with their app and also receipt by text function.
What do you dislike about the product?
Non yet! Have not had a bad experience while on the road for work.
What problems is the product solving and how is that benefiting you?
Business trip expenses can be very time-consuming depending on the length of the trip. With Brex you simply add receipts on the fly through their app on the fly.
Customer-service oriented
What do you like best about the product?
I speak to a real human via chat within seconds of contacting them. I don't need to call them, just text, and I get my problem solved in a matter of minutes.
What do you dislike about the product?
The Brex website is definitely friendly to use, but sometimes, I have to reteach myself on how to deactivate accounts or how to look up other users' activity. It should be more intuitive than it is.
What problems is the product solving and how is that benefiting you?
Able to apply labels on expenses, users, and departments to keep the books clean. They also put the card on hold when suspicious spending happens, and they send you notifications to know right away. I can easily remove the hold within seconds.
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