Brex
Brex Inc.Reviews from AWS customer
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I DON'T GET YELLED OUT FOR NOT DOING MY EXPENSE REPORT ON TIME ANYMORE. SUPER EASY.
What do you like best about the product?
I text a picture of the receipt as soon as the charge is made. No more keeping up with receipts or scrolling through old pictures at the end of the month. Makes attaching receipts to charges a breeze. Keeps accounting/Finance from having to ride the sales team for receipts at the end of the month.
What do you dislike about the product?
Wish the card was metal. That is the only thing, and is very minor. Everything else is perfect for how I use it. I don't use it for all it can do I'm sure, but my HR team probably does.
What problems is the product solving and how is that benefiting you?
People at all levels not keeping up with receipts or turning in there receipts on time. I imagine this makes things significantly easier for our money folks to review.
Once-dominant charge card provider that is quickly becoming non-competitive
What do you like best about the product?
Great web portal and app. Ease of use. Very helpful account managers.
What do you dislike about the product?
Brex was just fine for the most basic corporate charge card usage, but then they reached out to us about adding functionalities they would start charging us for, and I knew these functions were available through competing vendors for free. As we started shopping around, we realized how many additional services and capabilities we lacked via Brex that we could use/automate for free. It was time to upgrade and consolidate our corporate card, spending controls, analytical tools and payment tools.
What problems is the product solving and how is that benefiting you?
Provides basic corporate charge card for companies with high-cash balance and no credit history. I'm aware that they are trying to add additional services such as FP&A, but we have never used those functions.
Very easy card experience, Some work Internationally would make it perfect.
What do you like best about the product?
Multiple cards, virtual and physical. App is good to keep track to receipts and customer service is very good. works every time when used in the USA and has now become our main card in the USA
What do you dislike about the product?
Internationally this could use some work. Shipping cards internationally, the use of PIN Technology & two factor authentication is needed to make Brex our perfect card
What problems is the product solving and how is that benefiting you?
Speed of payment to vendors and ability to control spend levels across different businesses.
User friendly app
What do you like best about the product?
How easy it is to submit receipts and the alerts that text me so i can open up the app
What do you dislike about the product?
adding notes - not sure if this is required
What problems is the product solving and how is that benefiting you?
finance related
Great customer service and ease of use!
What do you like best about the product?
Peace of mind, just like a regular credit care, dont have to worry about expensing things, I have all I need in one card! Attentive customer service, so helpful.
What do you dislike about the product?
I had an issue connecting my phone number in the beginning, and didnt like that I always had to receive a password on my phone
What problems is the product solving and how is that benefiting you?
Expensing work-related items
Great beginner card but lacks advanced control and features
What do you like best about the product?
The simplicity of using Brex and the ability to have unlimited virtual cards. Also liked the 1x rewards on the card which were easy to redeem in addition to other benefits such as travel booking through the portal partner.
What do you dislike about the product?
Lack of multiple physical employee cards, lack of advanced spend controls with policies, and approval workflows. Additionally, the physical card did not have NFC for easy tap and pay.
What problems is the product solving and how is that benefiting you?
Credit card capabilities with scalable credit limits based on account balances. Easy to use platform and capabilities to upload receipts as well or send texts of photos for receipts.
Enables our remote team
What do you like best about the product?
Brex having both physical and digital options make it super easy for us to roll out cards as needed to our remote workforce.
What do you dislike about the product?
N/A - we haven't had any issues with Brex.
What problems is the product solving and how is that benefiting you?
Enabling our employees for spend management when we're a remote team.
Very professional and if there is an issue, it is handled quickly.
What do you like best about the product?
Able to get assistance quickly when an issue arises.
What do you dislike about the product?
Does not seem to be not applicable at this time.
What problems is the product solving and how is that benefiting you?
Access to company card instead of having to seek reimbursement using a personal card.
Brex, is the easiest quickest way to manage start ups and people who need a modern way to manage .
What do you like best about the product?
The easiest to upload for recurring charges and the quickest way to get your staff paid quickly and efficiently.
What do you dislike about the product?
Not having a currency converted to enter expenses.
What problems is the product solving and how is that benefiting you?
Not having to wait till my next pay to be paid back.
Love it!
What do you like best about the product?
Linking transactions to images, little blurbs is incredibly easy. I love how I can just drag and drop receipts to each transaction line. The userface is very friendly and it's been seamless for our finance team. I also love how it's linked to my phone so uploading receipts can happen instantly!
What do you dislike about the product?
In terms of dislikes... I can't really think of any. The only question I do have is why they cut all small business accounts. I also have a small biz and our account got axed. Bit of a bummer, but I'm sure it was not making sense financially for Brex anymore...
What problems is the product solving and how is that benefiting you?
With the new product updates, they are making it much easier for us to link receipts (if at all necessary) to our transaction lines. This will cut down on so many people's time spent dealing with all of that. I LOVE how Brex is the future!
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