Brex
Brex Inc.Reviews from AWS customer
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Super easy to use and good customer support
What do you like best about the product?
the app where I can add receipts very easy
What do you dislike about the product?
when I don't have receipts to add the notifications to add stay there (annoying)
What problems is the product solving and how is that benefiting you?
using virtual card
Flexible and easy-to-use corporate card
What do you like best about the product?
Brex has the most tech-friendly approach of any corporate card I've used. I particularly value the ability to handle almost everything self-service from the app, e.g. getting a new virtual card number, adding the card to Apple Pay, and adding receipts.
What do you dislike about the product?
I miss the ability to earn personal rewards, instead of or in addition to rewards for my company. Having bonus categories or merchant offers (like Amex Offers) would be a big benefit.
What problems is the product solving and how is that benefiting you?
Brex removes the need for expense reports, making my travel experience (and post-travel experience) much easier than the previous systems I'd used that required multiple apps and websites.
Easiest software ever
What do you like best about the product?
The technology is so easy to use and very intuitive
What do you dislike about the product?
I can't think of anything about Brex that I dislike!
What problems is the product solving and how is that benefiting you?
The way my company is set up, we don't have to deal with reimbursements at all. Everything goes on my Brex card and our finance team manages it very easy.
Easy to use
What do you like best about the product?
Smooth UI/UX, very intuitive and professional
What do you dislike about the product?
Notifications for a transaction should be improved
What problems is the product solving and how is that benefiting you?
Helping with reimbursements for employees
Brex is startup friendly and focused on providing good services to digital native companies
What do you like best about the product?
They provide both physical and virtual cards. It is also easy to add receipts for expenses. They also provide reports for our finance department which are easy to use.
What do you dislike about the product?
The physical card does not support "tap to pay" NFC yet.
What problems is the product solving and how is that benefiting you?
1. It is very simple to obtain credit cards for employees.
2. Integration with Expensify.
3. Easy to produce reports for Finance.
2. Integration with Expensify.
3. Easy to produce reports for Finance.
The best bank I have ever had
What do you like best about the product?
The simplicity. Customer service is a 10
What do you dislike about the product?
The Authenticator app, I'm sometimes lazy
What problems is the product solving and how is that benefiting you?
We use it on my firm. Makes our lifes easier if we need to buy flight tickets, meals and personal growth budget
The easiest experience for t&e
What do you like best about the product?
Yo will have the option to report an expense immediately being compliance with company's policies, is just to take a picture of the invoice and a description
What do you dislike about the product?
The 2fa works but not that good if you travel and do not have access to easy internet
What problems is the product solving and how is that benefiting you?
Accountability control is easy everything is reported on real time
Incredible customer service, extremely easy to use interface, quick payments and minimal fees!
What do you like best about the product?
Customer service has been incredible. Quick response times and some pretty incredible hold music tbh.
What do you dislike about the product?
So far nothing has come across that I've been unhappy with truly!
What problems is the product solving and how is that benefiting you?
Easy payments to vendors, notifications of deposits, help with international wire transfers.
Brex is Just the best for start up companies.
What do you like best about the product?
The simplicity of the platform is the best for us. We have had a pleasant experience banking with Brex, and the response time to solving issues has been Excellent.
What do you dislike about the product?
Nothing, I haven't had a downside to using Brex.
What problems is the product solving and how is that benefiting you?
Banking, we are a US company with operations In Nigeria (Africa) and most of or merchants in Chaina. Making and receiving payment has been smooth.
Robust and Ever-Improving Platform
What do you like best about the product?
The software is easy to use, both from the Administrator standpoint and as an end-user. Our employees love how intuitive it is on mobile and the web. Brex is excellent at the integrations that they offer - and their 1Password plug-in fits in well with our stack. They have started to transition to the newest form of their platform (Empower) and we are considering adopting that full on as our spend management system for 2023.
Their support and sales team are top notch - I've often reached out when I had a problem I wasn't able to solve with their Docs and have always received stellar service. You can tell that their Product team is engaged with their end users as well since the enhancements they roll out are very applicable and useful. They also offer competitive rewards. There really isn't much bad to say about Brex.
Their support and sales team are top notch - I've often reached out when I had a problem I wasn't able to solve with their Docs and have always received stellar service. You can tell that their Product team is engaged with their end users as well since the enhancements they roll out are very applicable and useful. They also offer competitive rewards. There really isn't much bad to say about Brex.
What do you dislike about the product?
They don't offer a solution for multi-national, multi-entity organizations. They also don't support non-USD currencies, which has prevented us from adopting them more fully in our org.
What problems is the product solving and how is that benefiting you?
The ease at which we can issue and administer cards has really reduced the overall burden of managing a corporate credit card platform. Being able to use the system to capture appropriate transaction documentation (i.e. receipts, coding details, memos) saves us time by not needing to purchase a third-party service for these needs.
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