Brex
Brex Inc.Reviews from AWS customer
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Easy to use
What do you like best about the product?
Simple design, user-friendly interface, super user access provides visibility across all cards on the account, syncs with all the programs that I use for other purposes.
What do you dislike about the product?
I wish I could pay off one card at a time, or it was easier to quickly get to the transactions on just one card. Takes a couple too many clicks for 'ease'.
What problems is the product solving and how is that benefiting you?
Multiple users at our company are able to make purchases, add documentation and categorize with ease. It gives simple, real-time answers.
Easy to use
What do you like best about the product?
Brex can be added to Apple Wallet in addition to having the option for a digital card number for online transactions when you don't have your physical card. It makes it very simple to have access to the funds needed when needed.
What do you dislike about the product?
I have no complaints other than having to log into the app each time I need to log an expense. I'd love to stay logged in or log in easier.
What problems is the product solving and how is that benefiting you?
It provides easy access to corporate funds.
Great customer service. Solid card!
What do you like best about the product?
The customer service has been spectacular. It's been quick and easy to solve problems.
What do you dislike about the product?
Sometimes I have to reconnect my bank data which can be annoying.
What problems is the product solving and how is that benefiting you?
Easy control over corporate cards and great points!
Best business banking experience
What do you like best about the product?
I love all the virtual first integrations that tie in to my everyday life at work and banking needs
What do you dislike about the product?
No real dislikes for BREX other than no real banking locations it's virtual first company
What problems is the product solving and how is that benefiting you?
Booking keeping speeds, productivity and efficiency in business banking
Simple and Useful Business Tool
What do you like best about the product?
Brex is swift and intelligent, and it expedites corporate growth and expansion. Brex provides several services for businesses and employees, making it one of the top choices.
What do you dislike about the product?
Everything is excellent, and I have nothing wrong to say.
What problems is the product solving and how is that benefiting you?
Brex makes it easy for small businesses to accept credit cards and manage payments. Expense management also makes us more efficient by keeping track of expenses easier.
From closing my account to staying with Brex
What do you like best about the product?
I like their responsiveness. And recently I got an incorrect email that my account was closing...they were responsive, and the CFO Adam reached out personally to resolve the incorrect issue. After that incorrect communication, they continued to live up to the brand promise of being a financial OS for startups of all sizes.
What do you dislike about the product?
I had one issue with them, a recent miscommunication, which was cleared up.
What problems is the product solving and how is that benefiting you?
Expense management and virtual card creation
Recommendations to others considering the product:
Use Relay instead, or anywhere else. 0-star customer service and due to their total lack of friendliness to startups.
Great business card
What do you like best about the product?
We signed up for Brex back in 2019 when it had Net 60 terms. Since then we also signed up for their bank account. We've been very happy. It's a beautiful backend system for a bank.
What do you dislike about the product?
Brex changed its terms, without letting us know. We did get grandfathered into that net 60 terms, but now they are net 30 terms. As a result, it's hard to distinguish itself from other credit cards.
What problems is the product solving and how is that benefiting you?
Brex makes banking easy. Their banking product is probably the best I've ever experienced. It's simple, intuitive, beautiful, and has very low fees. This is by far better than your traditional bank.
Recommendations to others considering the product:
It's a great bank, there are better options for Credit Card.
Big fan of Brex No Need for Expense Reports
What do you like best about the product?
I love that I don't have to do expense report! The text messages give me transparency and how much I'm spending. I get a lot more time back in my day and can confidently make business related purchases.
What do you dislike about the product?
Maybe that I don't get the points like I would on my own credit card but the time savings is way more worth it. Generally this is a really awesome product and hard to find fault with it.
What problems is the product solving and how is that benefiting you?
Spending time making expense reports and getting them approved is a hassle and I often forgot to do it at my last job. I probably gotten three hours of my day back per month.
Recommendations to others considering the product:
Brex is easy to make business expenses as a remote salesperson without the hassle of expense reporting and fronting the money
Extremely user friendly and simple
What do you like best about the product?
Vendor payments option is smooth. And it lets me save the invoices/memos in the transaction itself. This avoid the trouble of using another expense tool.
What do you dislike about the product?
Most of the features are top-notch and intuitive.
What problems is the product solving and how is that benefiting you?
Vendor payments. International money transfers.
Benefits: 1) Easy process to setup a vendor and process payments 2) Foreign transactions UI is smooth 3) Efficient customer support team.
Benefits: 1) Easy process to setup a vendor and process payments 2) Foreign transactions UI is smooth 3) Efficient customer support team.
Brex Review
What do you like best about the product?
It was not too hard to submit new expenses.
What do you dislike about the product?
Did not like too much - I think that a lot of our switch over to TripActions was motivated more by our finance team than by the individual users submitting expenses.
What problems is the product solving and how is that benefiting you?
Expense reporting needs for the company. Expense reporting was easy for the users doing the expensing, saved time.
Recommendations to others considering the product:
Good expense reporting software.
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