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Excellent Service and AML-platform services
What do you like best about the product?
Comply Advantage was able to come-up with an easy to use and bright interface that anyone in the industry or learning about the AML industry can easily grasp and understand. The snappiness of the menus and the straightforward results which will help you identify your matches quickly is an amazing feature to begin with.
Furthermore, the customer support that team and I have been receiving are nothing but spectacular, cause we are being updated from time-to-time with relevant updates with our queries and requests. This is in the form of email and even via video calls to communicate effectively the discussion.
Furthermore, the customer support that team and I have been receiving are nothing but spectacular, cause we are being updated from time-to-time with relevant updates with our queries and requests. This is in the form of email and even via video calls to communicate effectively the discussion.
What do you dislike about the product?
What I would love to see more in the platform is a more flexible usage of extraction of reports that are commonly used for reporting to the company stakeholders. This is to make sure that the users can do it on-the-go rather than seeking assistance to the Comply team which might take some time. Flexibility is adding more critical details and menus apart from the basic columns that you might see when opening the system.
What problems is the product solving and how is that benefiting you?
It rule out the issues of having to run a risk with our clients that might be a potential PEP or anything that has crimes committed in the past or present. This ensures that we are mitigating the risks that we have for the business and keeping it safe.
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Efficient Risk Mitigation with User-Friendly Features and Excellent Support
What do you like best about the product?
ComplyAdvantage's solution offers a user-friendly interface, and the API integration was seamless for our engineers. The user interface is user-friendly and intuitive, making it easy for our team to navigate and use effectively. What stood out was the sophisticated backend algorithms that effectively reduced false positives, saving us time and resources.
Throughout our engagement, ComplyAdvantage's support has been exceptional. Our dedicated customer success manager was prompt and helpful, ensuring that any issues or questions we had were addressed promptly.
In terms of the core task of identifying potential risks and compliance issues, I would say that ComplyAdvantage's AML screening solution does the job adequately.
Throughout our engagement, ComplyAdvantage's support has been exceptional. Our dedicated customer success manager was prompt and helpful, ensuring that any issues or questions we had were addressed promptly.
In terms of the core task of identifying potential risks and compliance issues, I would say that ComplyAdvantage's AML screening solution does the job adequately.
What do you dislike about the product?
While there were no significant issues or limitations that stood out, one minor drawback was the occasional presence of duplicate screening profiles for the same individual, which required more manual work to dismiss the same hit.
What problems is the product solving and how is that benefiting you?
ComplyAdvantage's AML screening solution has effectively identified and flagged potential compliance risks related to sanctions, politically exposed persons (PEP), and adverse media coverage. It has consistently provided us with valuable insights and data points that have helped us make informed decisions regarding our clients and transactions.
The seamless integration of ComplyAdvantage's solution into our workflow has improved operational efficiency. The ease of use and user-friendly interface have made it straightforward for our team to navigate and incorporate into our daily compliance activities.
The seamless integration of ComplyAdvantage's solution into our workflow has improved operational efficiency. The ease of use and user-friendly interface have made it straightforward for our team to navigate and incorporate into our daily compliance activities.
Supportive Customer Service Teams
What do you like best about the product?
The customer support teams are extremely attentitive, quick to respond and more importantly, quick to resolve. Their access to data for the screening product has been essential for our global business to ensure Compliance to the various jurisdictions in which we serve and operate in.
The tools are adaptable and can be used in an API capacity with other vendors and applications, such as the TruNarrative product from LexisNexis.
Systems are extremely intuitive and easy to navigate, making it ideal for operational and 1st line of defence teams.
The tools are adaptable and can be used in an API capacity with other vendors and applications, such as the TruNarrative product from LexisNexis.
Systems are extremely intuitive and easy to navigate, making it ideal for operational and 1st line of defence teams.
What do you dislike about the product?
Whilst the screening tool is one of the bests out there in respect to its coverage, the transaction monitoring tool is continuing to develop to be on par as a system. That said, the company listens to its customers feedback and are quick to implement ongoing improvements.
What problems is the product solving and how is that benefiting you?
Ensuring compliance with sanctions throughout our various global jurisdictions and our ongoing customer due diligence programme.
End-to-end solution for Transaction Monitoring & Screening Needs
What do you like best about the product?
We have been customers of ComplyAdvantage for several years and it is the main platform that we use daily for Transaction Monitoring and Customer Screening. We have always appreciated the ease of use of the platform, the ability to customise it according to one's needs and their very fast support on all requests. The introduction of AI elements in the past year has also been very appreciated, showing how ComplyAdvantage is evolving its product on a regular basis.
What do you dislike about the product?
There is no possibility to file SARs with a GoAML integration
What problems is the product solving and how is that benefiting you?
With ComplyAdvantage we are working towards making the work of AML Analysts more efficient (introduction of alert prioritisation / AI / dashboards). AI Alerts are also contributing towards a better alerting system, diminishing the amount of false positives in transaction monitoring.
Simple and effective tool for client screening
What do you like best about the product?
We implemented ComplyAdvantage for our client screening process. Their APIs were straighforward to implement. Their user interface was well designed and intuitive. The overall effectiveness of the name screening was superior to our previous provider - more matches through adverse media and fewer false positives. The staff at Comply was knowlegeable and supportive through the entire process. We are very satisfied with the product provided.
What do you dislike about the product?
N/A - we are generally happy with all aspects.
What problems is the product solving and how is that benefiting you?
We wanted a customer screening solution that would capture more adverse media, while reducing false positive matches.
Great support for a start up
What do you like best about the product?
The initial enagement was positioned well for a start up and ongoing communcation and support devloped well as things scaled up.
What do you dislike about the product?
Lack of local support based in Australia
What problems is the product solving and how is that benefiting you?
Ensures that we meet the obligations of regulators, protetc our business and our custoemrs from financial crime, demostrate to our key external stakeholders that we have robuist controls and undertand the risk environment in whichh we work
Good platform for watchlist screening
What do you like best about the product?
How easy is to use the product. We integrate with our KYC provider so every check is done at once. Their support is great as well!
What do you dislike about the product?
We would like to have dynamic profile settings for same user
What problems is the product solving and how is that benefiting you?
Manage watchlist screening process
Good and affordable AML solution
What do you like best about the product?
ComplyAdvantage provides solid, holistic approach to managing anti-money laundering issues, monitoring transactions and PEP management, with the perk of uncluttered and sensible UI.
What do you dislike about the product?
Adding a broader set of features and preferably integrating CA AML with other compliance and oprisk solutions would go a long way toward ensuring deeper usability
What problems is the product solving and how is that benefiting you?
It does precisely what AML compliance solution should do and does it by enabling user friendly approach and comprehensive monitoring, thus speeding up the overall processes and ensuring swifter reactions.
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