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Salesforce Sales Cloud

Salesforce, Inc. | 1

Reviews from AWS Marketplace

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External reviews

9,999 reviews
from G2

External reviews are not included in the AWS star rating for the product.

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    Rahul c.

Best tool keeping me organized

  • March 05, 2025
  • Review verified by G2

What do you like best about the product?
To organize my candidate's data and reports, best thing is we can create multiple email templates and send according to the needs, We can also send mass emails to population, and if email are sent via HTML format we can see if it's read or not.
What do you dislike about the product?
when we put notes on created cases, we can't delete it back.
What problems is the product solving and how is that benefiting you?
Best portal to organize data of current candidates, easy to use. We can create cases which are visible to entire team so they can give their inputes and are aware about each case.

    Internet

Salesforce usability.

  • March 05, 2025
  • Review provided by G2

What do you like best about the product?
The way we can insert and filter list of data to the setting we wants, and create charts base on the informations
What do you dislike about the product?
It requires quite an a deep knowledge to be able to set a certain workflow, should work more like cursor where workflow can be describe using words.
What problems is the product solving and how is that benefiting you?
The ease of filtering data.

    Aisha S.

Super helpful for keeping organised!

  • March 05, 2025
  • Review provided by G2

What do you like best about the product?
It's helpful to be able to generate reports and easily - keeping track when working with a large region. Super easy to use and navigate also.
What do you dislike about the product?
Has to be used with another system for it to be fully functional for Sales.
What problems is the product solving and how is that benefiting you?
Organising prospects and accounts easily which allows me to keep track of the sales cycle for each.

    Computer Software

Excellent

  • March 05, 2025
  • Review verified by G2

What do you like best about the product?
I have never had a problem with SF Sales Cloud, it works really good and I have never experienced lags or anything else. Synch is also awesome, any tool that I use can easily connect to the platform. I use SF Everyday, so I have a lot of exp with SF. I am not the person who implemented SF, or connected any tool to SF, but I know that our team actively worked with customer support and it worked really well.
What do you dislike about the product?
Sometimes when we implement new tools, it is really hard to make it synch with SF, but in final it always works without any problems
What problems is the product solving and how is that benefiting you?
We needed a good CRM system and we got it. It affects my sales work positively, since it is really easy to create a new dashboard, lead list or anything else. Also I can control all the info I need into any list, which is really cool. To get some benchamarks SF is also awesome, much better than HubSpot. Also updates are really cool. All I need in sales is here, it benefits me a lot, I can just do what I do best, sell

    Assay Poulose P.

Salesforce Sales Cloud Review: The Ultimate CRM for Sales Growth & Automation

  • March 05, 2025
  • Review provided by G2

What do you like best about the product?
Salesforce Sales Cloud is a powerful, all-in-one CRM that helps businesses streamline sales processes, improve productivity, and drive revenue growth. One of its standout features is its AI-powered automation, which makes lead management, forecasting, and pipeline tracking incredibly efficient.

The platform’s customizability is another major advantage. Businesses can tailor workflows, reports, and dashboards to fit their unique needs. The integration capabilities with other tools like Slack, Outlook, and third-party apps make collaboration seamless.
What do you dislike about the product?
Complex Setup & Learning Curve – The platform is highly customizable, but this also makes it difficult to set up and navigate, especially for beginners. New users often require extensive training to use it effectively.

High Cost – Salesforce Sales Cloud is one of the most expensive CRM solutions on the market. The pricing model, with additional costs for add-ons and premium features, can be overwhelming for small and mid-sized businesses.

Occasional Performance Issues – Some users report slow load times, especially when handling large datasets or running complex reports.
What problems is the product solving and how is that benefiting you?
Lead & Opportunity Management – It streamlines the entire sales pipeline, ensuring no leads fall through the cracks. The automated lead assignment and AI-powered insights help sales teams focus on high-potential prospects, improving conversion rates.
With real-time dashboards and AI-driven predictions, Sales Cloud helps businesses forecast revenue accurately and make data-driven decisions. This eliminates guesswork and improves strategic planning.

    Computer Software

Organized and simple to use

  • March 04, 2025
  • Review provided by G2

What do you like best about the product?
I've been using it at four different companies so I love that it feel quite universal and everything is straightforward in the software. I never have trouble finding something.
What do you dislike about the product?
Their support team could be easier to reach.
What problems is the product solving and how is that benefiting you?
Helps to track our lead and contact engagement from marketing campaigns.

    Shruti G.

To rate my experience with Salesforce.

  • March 04, 2025
  • Review verified by G2

What do you like best about the product?
Salesforce is the best tool, that I have used, we can easily create cases for the candidates, All the team member can review it and provide their insights.
Emails can be automated saved in Salesforce from Outlook, so that all the team members can review.
What do you dislike about the product?
Nothing as such that I don't like, it's a great tool to use.
What problems is the product solving and how is that benefiting you?
Everything is on one page, we can open cases for the candidates, All the team members can review it, Emails are automated saved in Salesforce from outlook.
Numerous templates can be saved and send to current resources.

    Information Technology and Services

Salesforce, CRM Tool of the decade

  • March 04, 2025
  • Review verified by G2

What do you like best about the product?
Salesforce sales cloud mainly focuses on the sales and different Customer relation management features like workflows to customize the sales process or customized emails for the clients .The ease of implementation is just a wow factor and best of all is it's integration with the APIs and different sales applications .All these features just make the frequency of its usage more .Their customer support is excellent and most of all the platform is very easy to use and not much difficult even for beginners
What do you dislike about the product?
There is totally nothing much to dislike about the platform .But navigations is sometimes a n issue so other than that everything else is very easy and more features to explore make it a go to tool for every business who are trying to globalize and make an impact.
What problems is the product solving and how is that benefiting you?
It helps me in managing my sales performance with the reports and dashboards which are brief and depictive .The workflows make it more easy to customize my business needs according to the each customer. The point and click tools make it more appealing than most of the other CRM platforms .The budget cuts can be made easily by adapting salesforce because its a best platform that reduces the resources needed and works on the shared resources .The email tracking, Lead Scoring , Outbound Call tracking , Business scheduling and many other tasks are easily done .Recently the AI sales assistant using the agent force has made a impeccable change in the CRM Tools .So salesforce ai assistant is very useful in sales analytics and it has conversational intelligence compared to many sales people .The sales coaching can be done with the process builder and all the basic information available on the platform.

    M R.

Salesforce Sales Cloud

  • February 28, 2025
  • Review provided by G2

What do you like best about the product?
I will like this most is it is a user friendly. It is easy to use and customization as per our business requirements. I would like this salesforce sales cloud is very most my day to day daily activates are to be easily used. The salesforce will be connect the integrate the systems very easily. It will be using the frequently.
What do you dislike about the product?
As of now i was using this sales cloud user friendly but the governor limits it is only thing consideration for me apart rest of everything its fine.
What problems is the product solving and how is that benefiting you?
I have solved several problems in my sales cloud as per our business requirements. It was good learning to me and career as well very helpful to prove and upskill my self.
I have done many of automations like using the salesforce flows to email tracking send automatically in background i have created many things in the sales cloud.

    Daniel Q.

CRM Modulable

  • February 27, 2025
  • Review provided by G2

What do you like best about the product?
La puissance de l'outil et sa modularité, nous permettant une adaptation aux besoins de nos utilisateurs.

l'environnement et la capacité d'intégrer de nouveaux outils et fonctionnalité
What do you dislike about the product?
Un environnement technique pas toujours facile à intégrer car complexe
What problems is the product solving and how is that benefiting you?
Une concentration des données clients dans un mode multi canal.

la visualisation complète de la relation client et l'interopérabilité omniprésente

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