Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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A One-Stop Shop with Every Integration Imaginable
What do you like best about the product?
It's a one stop shop with every integration imaginable! Very user friendly and intuitive.
What do you dislike about the product?
I wish I had more rights, but that's up to my Admin team!
What problems is the product solving and how is that benefiting you?
Consolidating all of our customer and customer related information in one place.
Modern, Feature-Rich Platform with Great Point-and-Click Reporting
What do you like best about the product?
It has a wide range of features and modern functionality. It comes with great poin t to click functionality and out of the box reporting.
What do you dislike about the product?
Nothing specific that I dont like. There are few tiny limitations with the cloud which needs the knowledge of the tool before configuring.
What problems is the product solving and how is that benefiting you?
Ease of tracking all the customer interactions at same place
Easy to Navigate and Highly Configurable for Account & Opportunity Updates
What do you like best about the product?
Easy to navigate, configurable and easy to update account/opportunity info
What do you dislike about the product?
Our salesforce sales cloud can be slow to load when navigating to accounts/opportunities.
What problems is the product solving and how is that benefiting you?
Easily can see account activity, details and more.
Easy to Use and Secure—Helps Me Understand Customers Better
What do you like best about the product?
It’s easy to use, and the information feels safe, so I have a better understanding of the customer.
What do you dislike about the product?
I don’t like that, for Colombia, there isn’t a telephone box.
What problems is the product solving and how is that benefiting you?
It helps me understand my customers better, and it allows our relationship to improve and sales to grow.
Highly Customizable Reporting, Needs Modern UI
What do you like best about the product?
I like the ability to customize reports and use filters to identify exactly what I'm looking for. These features allow me to make targeted lists based on specific marketing campaigns or promotions that our company is running so that I can identify likely prospects who are in a buying stage.
What do you dislike about the product?
I wish the user interface looked a little bit more modern.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud lets me easily view all accounts, prospects, their activities, past opportunities, and existing customers, making my job easier.
Streamlines Lead Management, Needs UI Improvements
What do you like best about the product?
I like that Salesforce Sales Cloud allows me to make necessary information corrections and update fields easily. It integrates with other tools like LinkedIn and Pitchbook, which I use every day, and helps organize leads in multiple ways. I find the 'one-click' access to leads detail pages on partner tools very convenient, as it reduces the time I spend researching the same information on other platforms.
What do you dislike about the product?
When creating reports or a list, it's still a bit complicated. The user interface is not so friendly, and on the tabs, you can't filter out directly through them if you need to narrow down the list.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud helps me track my territory leads, make necessary information corrections, and update fields. It integrates with LinkedIn and Pitchbook, providing one-click access to lead details, reducing research time, and organizing leads in multiple ways.
Comprehensive Sales Management with Strong Automation
What do you like best about the product?
it brings all sales activities into one unified system so teams can track leads, manage opportunities, and forecast revenue without juggling multiple tools.
What do you dislike about the product?
It cost a lot, it's complex and difficult to over-Customization without someone specialized on it
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud solves several common problems that sales teams face. The benefits usually come from improving visibility, efficiency, and customer management.
One of the Best CRM Platforms in the Industry
What do you like best about the product?
Salesforce sales cloud is one of the best CRm platforms in the industry
What do you dislike about the product?
The cost is very high and extra features are more chargeable
What problems is the product solving and how is that benefiting you?
customising the platform as per the brands needs and requirements
Feature-Rich Deal Tracking That Helps Sales Teams Collaborate
What do you like best about the product?
Loaded with functionality for my sales team to track and manage deals collaboratively across organization.
What do you dislike about the product?
Overwhelming amount of functionality and modules can sometimes create inefficiency if dashboard is not setup with most frequently used modules.
What problems is the product solving and how is that benefiting you?
Tracking and management of prospects and deals, along with reporting, allow our organization to run efficiently, with line-of-site into all aspects of sales/customer interactions.
All Client and Case Info in One Place—Easy Tracking and Organization
What do you like best about the product?
it keeps all client and case information in one place. it is easier to track interactions, manage tasks, and stay organized while working with different clients.
What do you dislike about the product?
sometimes feel complex, especially when navigating different features or entering detailed information.
What problems is the product solving and how is that benefiting you?
managing and organizing client information and tasks in one system. This benefits me by making it easier to track cases, follow up with clients, and keep accurate records of services provided.
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