Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Review
What do you like best about the product?
Fields are all set up with basic information . Easy to use
What do you dislike about the product?
Not tailor to my industry and limits to create custom fields
What problems is the product solving and how is that benefiting you?
Tracking the sales and leads
Sales operations
What do you like best about the product?
We are managing all our sales database and customer data in sales cloud.
What do you dislike about the product?
Integration to other clouds is a bit complicated
What problems is the product solving and how is that benefiting you?
Its helping us build sales reporting and dasboards to leverage the sales reps
Mastering Salesforce: Flexible Reporting Made Easy, Without the Mess
What do you like best about the product?
Sales Cloud has been a game-changer for us, especially when it comes to reporting. You can pull data from any field—standard or custom—making it super flexible. Plus, it's so easy to use! Even if you’re not tech-savvy, building reports is really easy. My team loves how quickly we can get insights and make decisions. The dashboards are also a huge help for tracking KPIs in real time. Overall, it’s been a great tool to keep everyone aligned and productive!
What do you dislike about the product?
I love how flexible Salesforce Sales Cloud is—it lets us customize things just the way we need. But with that flexibility comes a bit of a challenge: if you’re working with different teams or branches, it’s easy for everyone to start doing things their own way. Fields and processes can multiply fast! We’ve realized it’s important to keep things in check with solid management and regular cleanups to avoid technical debt. A little extra effort up front helps keep everything running smoothly without getting too complex
What problems is the product solving and how is that benefiting you?
Easy reporting and have 360 view of sales performance
Nothing but Exceptional
What do you like best about the product?
User friendly and easy to understand. Easy to navigate.
What do you dislike about the product?
It can't be helped, but you need to be aware of the fields to understand how to use the product. Very manual.
What problems is the product solving and how is that benefiting you?
Customer relationship management.
Great real time experience posting
What do you like best about the product?
Data accessibility on real time, and very end user friendly system.
What do you dislike about the product?
Not applicable at this moment, maybe for feedback later on.
What problems is the product solving and how is that benefiting you?
The fact of having realtime updates it really help
Good product
What do you like best about the product?
Ease of use, low code capabilities, Ai features
What do you dislike about the product?
It is not the cheapest platform in the market
What problems is the product solving and how is that benefiting you?
Leads tracking
Indispensable for our business
What do you like best about the product?
I've worked on the platform for 8+ years and the flexibility it offers to meet a variety of business use cases and the ease of no code setup are game changers.
What do you dislike about the product?
The flexibility can be a double edged sword if not managed properly; it's easy for people who don't know what they're doing to go in and make significant configuration changes.
What problems is the product solving and how is that benefiting you?
We use it to manage our full customer lifecycle from lead to renewal.
Sf cloud
What do you like best about the product?
Ootb capabilities available for reuse for time savings
What do you dislike about the product?
Performance management capabilities are minimal
What problems is the product solving and how is that benefiting you?
Pipeline management and campaign management
Great tool for helping to manage sales team
What do you like best about the product?
I love it for its forecasting and reporting capabilities
What do you dislike about the product?
Some tools that comes out of the box lack customization options - so be sure to understand limitations
What problems is the product solving and how is that benefiting you?
Visibility in the pipeline help us plan better.
Always learning new features!
What do you like best about the product?
There are always new features to learn and leverage for the business.
What do you dislike about the product?
Some of the acquisitions bring redundant products that are not well integrated.
What problems is the product solving and how is that benefiting you?
Getting sales to operate in a global process. Reporting and tracking.
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