Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Sales Cloud
What do you like best about the product?
Sales cloud does it all. It organized everything and allows for efficiency and the capability to drive sales.
What do you dislike about the product?
No downside from my perspective. It can be challenging to get reps to buy in.
What problems is the product solving and how is that benefiting you?
Organization or all key sales data.
Business Systems Manager
What do you like best about the product?
The most significant benefit of Salesforce Sales Cloud is that it is built on the Salesforce platform, so I fulll capabilities in customizing our Sales user experience to our business.
What do you dislike about the product?
I dont have many complaints other than the cost for small businesses.
What problems is the product solving and how is that benefiting you?
Sales cloud unfies data for us and streamlines our business process.
Sales Cloud elevate our business
What do you like best about the product?
Sales Cloud replacing Dynamics CRM in our company and out of the box processes rock!
What do you dislike about the product?
The pricing structure could be hard to understand
What problems is the product solving and how is that benefiting you?
Cross selling and up selling
Mor review
What do you like best about the product?
Everything is great especially einstein for sales
What do you dislike about the product?
Nothing
I am a big fan of salesforce and
I am a big fan of salesforce and
What problems is the product solving and how is that benefiting you?
Quote
In the Salesforce ecosystem for about 10 years and I’m still a fan.
What do you like best about the product?
One of the aspects I've always loved about Salesforce Sales Cloud is the sheer depth of its configuration options. From custom fields and page layouts to workflows and validation rules, the platform empowers admins to create a tailored user experience that mirrors the specific sales processes and data requirements of their organization. This flexibility ensures that Salesforce can adapt to the ever-evolving needs of sales teams, rather than forcing them to conform to rigid, pre-defined workflows.
What do you dislike about the product?
While I have a deep appreciation for Salesforce Sales Cloud, there are a few areas where I believe there's room for improvement:
Complexity: The sheer depth of configuration options can be overwhelming, particularly for new admins. Streamlining the admin experience and providing more out of the box solutions for common use cases could help ease the learning curve and accelerate time to value.
Complexity: The sheer depth of configuration options can be overwhelming, particularly for new admins. Streamlining the admin experience and providing more out of the box solutions for common use cases could help ease the learning curve and accelerate time to value.
What problems is the product solving and how is that benefiting you?
Business Use Case: Lead Assignment Automation
Before: As a salesperson, I used to manually review incoming leads and assign them to the appropriate team member based on territory, product interest, or lead source. This was time-consuming and prone to errors, sometimes leading to delays in follow-up and missed opportunities.
After: Implementing a process automation workflow in Salesforce, leads are now automatically assigned to the right salesperson based on pre-defined rules. This has freed up valuable time for me to focus on selling and has ensured that leads are followed up promptly, improving our overall lead conversion rate.
How it has helped me:
* Saved time: No more manual lead assignment, allowing me to focus on higher-value activities.
* Improved lead response time: Leads are followed up faster, increasing the chances of conversion.
* Reduced errors: Automated assignment eliminates human errors and ensures leads are routed correctly.
* Increased efficiency: The sales team is more productive, and the sales process is streamlined.
Before: As a salesperson, I used to manually review incoming leads and assign them to the appropriate team member based on territory, product interest, or lead source. This was time-consuming and prone to errors, sometimes leading to delays in follow-up and missed opportunities.
After: Implementing a process automation workflow in Salesforce, leads are now automatically assigned to the right salesperson based on pre-defined rules. This has freed up valuable time for me to focus on selling and has ensured that leads are followed up promptly, improving our overall lead conversion rate.
How it has helped me:
* Saved time: No more manual lead assignment, allowing me to focus on higher-value activities.
* Improved lead response time: Leads are followed up faster, increasing the chances of conversion.
* Reduced errors: Automated assignment eliminates human errors and ensures leads are routed correctly.
* Increased efficiency: The sales team is more productive, and the sales process is streamlined.
Sales Cloud Review
What do you like best about the product?
Sales Cloud Console and Opportunity Pipeline Management
What do you dislike about the product?
Issues related to Governor Limits. Product dependency
What problems is the product solving and how is that benefiting you?
Customer 360, Activity Management
fantastic piece of software
What do you like best about the product?
works well with other salesforce products
What do you dislike about the product?
can be hard to integrate when not using out of the box integration.
What problems is the product solving and how is that benefiting you?
crm
Sr. IT Engineer
What do you like best about the product?
The UI, adaptability, experience, features and the one platform
What do you dislike about the product?
I love Salesforce but sometimes performance is a concern
What problems is the product solving and how is that benefiting you?
Overall sales enablement and forecasting
Still the most innovative platform
What do you like best about the product?
Fantastic innovation. Greatest out there .
What do you dislike about the product?
Nothing at this time , the consistency of experience is excellent.
What problems is the product solving and how is that benefiting you?
Speed to market for my GTM teams .
Love Sales Cloud!
What do you like best about the product?
Sales Cloud provides all of the fundamentals for selling
What do you dislike about the product?
Emails from sales cloud go to spam without email relay
What problems is the product solving and how is that benefiting you?
Sales forecasting informa our plans for staffing and revenue
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