Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Sales Cloud provides a 360 view of the customer
What do you like best about the product?
- Sales cloud helps us manage all relevant customer information in one place
- Allows us to customize important data
- by integrating our platform with sales cloud and CPQ, we can see E2E customer workflow
- Allows us to customize important data
- by integrating our platform with sales cloud and CPQ, we can see E2E customer workflow
What do you dislike about the product?
Cluttered UI, users may get overwhelmed with too much information
What problems is the product solving and how is that benefiting you?
It helps our sales organization manage their customer relationships in one place
Field Customization
What do you like best about the product?
Being able to customize account detail fields.
What do you dislike about the product?
Lack of health score model components allowing you to grade customer health.
What problems is the product solving and how is that benefiting you?
Contact mapping for stakeholder alignment.
Still the top CRM
What do you like best about the product?
I like that Salesforce invests in sales cloud low-code / no-code automation tools. It allows admins to build sophisticated solutions without the need to learn a lot of coding.
What do you dislike about the product?
Sometimes the ui feels a little retro but it is not a big deal. It's just more of an aesthetic thing.
What problems is the product solving and how is that benefiting you?
Managing sales team workflows.
Customer 360 and Increase Productivity
What do you like best about the product?
Customer centric, lead and opportunity tracking with reports
What do you dislike about the product?
Subscription price and event and task management
What problems is the product solving and how is that benefiting you?
Customer 360, increase team productivity and opportunity management
360 about my clients
What do you like best about the product?
Have all the information of my leads and the opportunies that We can have we our clients
What do you dislike about the product?
I think that need more standars reports with sales information
What problems is the product solving and how is that benefiting you?
Have all the information about or custemers
Effective and efficient
What do you like best about the product?
I love the end to end full visibility of the leads and clients in sales cloud. You can also build in touch base cadences with your clients even after the sales/transaction is completed.
What do you dislike about the product?
There isn't much not to like about Sales Cloud
What problems is the product solving and how is that benefiting you?
The platform allows for full visibility and accountability
Boost sales for B2B
What do you like best about the product?
Enhance agents' productivity through the platform.
What do you dislike about the product?
Too much expensive storage on the platform
What problems is the product solving and how is that benefiting you?
Seeing new prospects and sharing between agents
Good
What do you like best about the product?
Opportunity management
AI features
Easy
AI features
Easy
What do you dislike about the product?
Costly licenses
Mobile app
Maps
Chatbot.
Mobile app
Maps
Chatbot.
What problems is the product solving and how is that benefiting you?
Lead management
One stop shop to empower salesforce with customer data
What do you like best about the product?
The ability to capture and customize a variety of data points for leads and current customers that help deepen share of wallet and acquire clients
What do you dislike about the product?
May require some support in initial setup and configuration
What problems is the product solving and how is that benefiting you?
Serves as the nerve center from prospect to close
Salesforce Sales Cloud Feedback
What do you like best about the product?
Salesforce Sales Cloud gives customers a ready to go platform for supporting their sales teams with managing leads and opportunities , helping converting them into business.
What do you dislike about the product?
A lot of functionality is deferred to third party ISVs which open up additional partnership to manage, customers would want to simplify licensing and cost to go through Salesforce
What problems is the product solving and how is that benefiting you?
Sales Cloud lets you consolidate leads and build lead nurturing and scoring to streamline the time spent by sales teams on high quality leads
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