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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

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5-star reviews ( Show all reviews )

    Phil C.

Intuitive, user friendly customer and opp mgmt

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
Intuitive, easy to use and ever updating with more suggestions to streamline processes.
What do you dislike about the product?
Customization and updating can take a long time and requires multiple user stakeholders at our org.
What problems is the product solving and how is that benefiting you?
Customer opportunity, account, and contact records management. Keeping track of customer accounts.


    ☁️ Daniel P.

Great Solution

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
Seamless sales process from lead to quote!
What do you dislike about the product?
Salesforce is known for being one of the more expensive CRM platforms, especially when you start adding additional features, modules, or third-party integrations. For smaller companies, the pricing model might be prohibitive.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud helps by managing leads, automating sales tasks, and providing real-time insights into sales performance. It boosts efficiency, improves customer relationships, and supports better collaboration across teams. For you, it benefits account management, enhances service workflows, and ensures smoother operations with key metrics and analytics.


    Sridhar B.

Very good session

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
Excellent learning from this event. Learned so many new things
What do you dislike about the product?
I don't have any issues or concerns on this event
What problems is the product solving and how is that benefiting you?
Building applications for selling containers


    Vijay N.

Isv partner

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
Easy to use and easily customizable. We are is partne r and using sales cloud connector
What do you dislike about the product?
Nothing as such in the sales cloud package
What problems is the product solving and how is that benefiting you?
Way to use


    Don H.

Salesforce Sales Cloud

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
Enables us to solve business problems in a declarative manner. Create new process
What do you dislike about the product?
The user experience can be difficult for end users
What problems is the product solving and how is that benefiting you?
Tracking all opportunities


    Hospital & Health Care

Sales cloud

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
New enhancements about sales are interesting to me
What do you dislike about the product?
Too many apis for brining external data into the CRM
What problems is the product solving and how is that benefiting you?
Bringing multiple data sources into the crm


    Pallavi A.

great product

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
it really helps customers expedite process
What do you dislike about the product?
some of the features are not available yet for customizing to the business
What problems is the product solving and how is that benefiting you?
helping you stay on track with your leads


    Rafael B.

SalesForce has taken our sales team to another level

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
Without a doubt the best and most complete CRM on the market. Its countless customization and integration possibilities have allowed our sales process to reach a new level.
What do you dislike about the product?
It is certainly not a product for small companies with simple processes.
What problems is the product solving and how is that benefiting you?
Our sales process is complex and Sales Cloud has allowed us to cover all needs, giving confidence to the process


    Jessica M.

Game changer for our sales reps!

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
As an admin, enabling salesforce maps was extremely easy. Our reps have been begging for functionality to make visiting their customers easier, but prior solutions just fell short. It was easy to install and our reps love it!
What do you dislike about the product?
The only downside is that it's totally dependent on the data in your system. We have a lot of accounts with PO Boxes for an address, which doesn't accurately show on the map.
What problems is the product solving and how is that benefiting you?
If a rep is visiting another customer, they want to know who else is in the area to make the best use of their time and travel


    Banking

Sales cloud review

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
Says clothes pretty good in terms of pipeline management and their data model is pretty intensively thought through along with the supportive features that makes lead to account conversion an ease
What do you dislike about the product?
The pricing, features and the micrification of the features makes it discouraging to use
What problems is the product solving and how is that benefiting you?
Account management and managing life cycle of the accounts