Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Everything in one place
What do you like best about the product?
Salesforce has helped us centralize where our sales people are working.
What do you dislike about the product?
Still in the process of implementing so currently having to work across our legacy system and salesforce system.
What problems is the product solving and how is that benefiting you?
360 customer profile and transparency of everyone working with our Customers
Best Sales Tool
What do you like best about the product?
It's the best tool for managing our sales opportunities and have been using for a long time with plans to expand!
What do you dislike about the product?
Would like to see more standard integrations between other clouds but am excited to see that Salesforce is working on improving this.
What problems is the product solving and how is that benefiting you?
Managing our opportunities in an effective fashion
Love the Core, Hate the Flash
What do you like best about the product?
I like that it's popular across industries, even in companies that don't require such a complex system. I do wish that Salesforce spent more time sharing and teaching about how to modernize legacy implementations. Every new release feels half baked and done to appease stockholders not users.
What do you dislike about the product?
I dislike that support agents don't provide a root cause of issues we encounter.
What problems is the product solving and how is that benefiting you?
Sales Cloud provides a home base for the sales reps. All their work begins and ends in Salesforce
One Stop CRM
What do you like best about the product?
Easily the most prevalent CRM solution for businesses. Out of the box and customization available for any industry.
What do you dislike about the product?
Limited native analytics through SOQL. Data integrations sometimes clunky.
What problems is the product solving and how is that benefiting you?
Account and customer management, contract and lead archive, prospecting and notes
Sales Cloud - Smooth Sailing for Managing Sales
What do you like best about the product?
Sales Cloud helps organizations track Sales pursuits, open deals, and closed deal with a useful and intuitive interface.
Startup? Sales Cloud can help
Mid-Size Business? Sales Cloud can help
Enterprise Business? Sales Cloud can help
Startup? Sales Cloud can help
Mid-Size Business? Sales Cloud can help
Enterprise Business? Sales Cloud can help
What do you dislike about the product?
Sometimes too many features to know about and know how to configure
What problems is the product solving and how is that benefiting you?
Managing customer data to know which customers to target for expansion or renewal. Sales Cloud provides the insight, reports, and actions to know which customers to pursue
Great tool
What do you like best about the product?
Easy to use and get started. The setup is a breeze
What do you dislike about the product?
Sometimes the UI is confusing for customers
What problems is the product solving and how is that benefiting you?
Duplicate management
Sales cloud review
What do you like best about the product?
I love how all objects are connected in salesforce
What do you dislike about the product?
Lightning interface could be improved further.
What problems is the product solving and how is that benefiting you?
Most of our clients use sales cloud for opportunity forecasting , leads etc
Junior review
What do you like best about the product?
AI and agentforce, super good to have a good use experience
What do you dislike about the product?
Well, the features could be more integrated
What problems is the product solving and how is that benefiting you?
CPQ process and definition of sales flow
Salesforce sales cloud gives me what I need to succeed
What do you like best about the product?
Salesforce sales clouds best feature is its customization and ability to create dashboards that help users track sales in real time
What do you dislike about the product?
Unavoidable bugs and slow to updates. Wish I could have more solutions faster
What problems is the product solving and how is that benefiting you?
Helping us track leads and sales
A lot of value added
What do you like best about the product?
360 view of customer profile and background
What do you dislike about the product?
Nothing so far, very good experience, both implementing and using
What problems is the product solving and how is that benefiting you?
Lack of client, visibility and history
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