Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Sales cloud review
What do you like best about the product?
The ability to scale and build out our customer data process
What do you dislike about the product?
Field limits and reporting for cross objects
What problems is the product solving and how is that benefiting you?
We use sales cloud as our Los and build out the system to our work process
Best in class
What do you like best about the product?
Salesforce Sales Cloud is best in class CRM. You get all of the standard functionality out of the box, but it can also be customized to your specific business.
What do you dislike about the product?
Nothing. Sales cloud is the flagship product and works seamlessly.
What problems is the product solving and how is that benefiting you?
We are using Salescloud for our core CRM functionality, and it is an efficient way to track the customer lifecycle, while also providing analytics for senior leadership.
Salesforce Sales Cloud
What do you like best about the product?
The seamless experience between mobile and web is a plus. Helps while on the go.
What do you dislike about the product?
It was not immediately intutitve and has a bit of a learning curve to use it properly.
What problems is the product solving and how is that benefiting you?
Leads management has enabled the team to track there leads easier.
Great!
What do you like best about the product?
Processes are more efficient for our sales team
What do you dislike about the product?
None. Salesforce cloud is easy to use! Processes can easily configured and setup!
What problems is the product solving and how is that benefiting you?
Sales tracker and monitoring. Reporting to management and accessibility
Really great product for our sales and B2B team!
What do you like best about the product?
I love how campaigns and prospect details are easy to find, update, and export whenever needed. The integrations are also really awesome!
What do you dislike about the product?
Sometimes it's difficult to get granular on reports and/or pulling in data from different areas to mesh together. The UI could be more user-friendly.
What problems is the product solving and how is that benefiting you?
SFSC allows our sales and B2B team to work more streamlined when dealing with our B2B prospect data.
Adaptable to all industries
What do you like best about the product?
Has the foundations for every industry, managment of opportunties
What do you dislike about the product?
Territory management feels underused. Quotes and Orders without CPQ is non-existant.
What problems is the product solving and how is that benefiting you?
Management of opportunities, tracking of pipeline
User friendly
What do you like best about the product?
One stop shop that integrates all you need to drive Dales and achieve your targets
User friendly tool
User friendly tool
What do you dislike about the product?
Data integration can be complex and require a good partner
What problems is the product solving and how is that benefiting you?
Easy reporting
Experience in sales cloud
What do you like best about the product?
The easiness to transition between objects
What do you dislike about the product?
Connectivity can be an issue a few times
What problems is the product solving and how is that benefiting you?
AEs can have a better flow
Partner
What do you like best about the product?
The ease of use and configuration and how it helps me keep track of clients
What do you dislike about the product?
Nothing, pretty happy with the platform overall
What problems is the product solving and how is that benefiting you?
Keep track of how my leads are doing
A CRM with all the Bells & Whistles
What do you like best about the product?
Just a little bit of technical elbow grease, and you can configure custom flows and triggers to align to your business process
What do you dislike about the product?
Many new features come out often which requires staying informed and on top of change management.
What problems is the product solving and how is that benefiting you?
All the Sales Planning is done inside Sales Cloud and combines the efforts from Marketing allowing the org to report on a true picture of our progress.
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