Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Innovation at its best
What do you like best about the product?
Unified data and capabilities to roll up data across orgs
What do you dislike about the product?
Requirement to unlock Agentforce capabilities
What problems is the product solving and how is that benefiting you?
Unified data capability
All the info is there.
What do you like best about the product?
Helpful for teams post-sales as well. Can understand why someone wants the product.
What do you dislike about the product?
Can be difficult to configure users. Need to have more simple differences in profiles
What problems is the product solving and how is that benefiting you?
Getting all our data in one place
Great CRM
What do you like best about the product?
The ability to have out Field Service operations working "in" our CRM has been game changing for our org. No more managing multiple data sources for different audiences.
What do you dislike about the product?
The investment in customization can be expensive
What problems is the product solving and how is that benefiting you?
Customer 360
Powerful
What do you like best about the product?
Helps provide sales with a great tool to manage workload and provide data for insights
What do you dislike about the product?
Can be confusing for users with different records
What problems is the product solving and how is that benefiting you?
The place for Sales to manage opportunities, contacts, and accounts
Customer for the past 5 years.
What do you like best about the product?
The modular components. You can focus on what you need now and scale when appropriate.
What do you dislike about the product?
It's not always clear what functionality is included in the product you have. This is compounded when product names are often rebranded.
What problems is the product solving and how is that benefiting you?
It allows the right person to see the right job we're pursuing at the right time.
Enabling software
What do you like best about the product?
What is possible seems almost limitless, gives you the ability to match your ambitions with the software supporting.
What do you dislike about the product?
It can be difficult to realize the ambitions without additional vendor spend. Sometime oversell on ease of execution.
What problems is the product solving and how is that benefiting you?
Organizing is and getting everything speaking the same language.
Good so far
What do you like best about the product?
User experience and design, salesforce automation
What do you dislike about the product?
Need to have right value proposition for the right use case
What problems is the product solving and how is that benefiting you?
SFA tool
Sales cloud
What do you like best about the product?
I like that we are able to customize other software integrations.
What do you dislike about the product?
There are still limitations on some customizations and automated workflow.
What problems is the product solving and how is that benefiting you?
Reporting is a beneficial solution as we can see how we are doing across the region.
The best sales tool
What do you like best about the product?
- Easy navigation and usage
- Real-time access to critical information
- Automation of repetitive tasks
- Seamless integration with other tools
- Personalization options
- Reliable support and resources
Sales Cloud helps businesses optimize sales processes, collaborate effectively, and make data-driven decisions.
- Real-time access to critical information
- Automation of repetitive tasks
- Seamless integration with other tools
- Personalization options
- Reliable support and resources
Sales Cloud helps businesses optimize sales processes, collaborate effectively, and make data-driven decisions.
What do you dislike about the product?
1. Difficulty in setting up and managing workflows
2. Inability to easily import and export data
3. Limited visibility into sales performance metrics
4. Challenges in integrating with legacy systems
5. Insufficient training and onboarding resources
6. Difficulty in customizing page layouts and views
7. Slow performance and loading times
8. Limited collaboration features for external partners
2. Inability to easily import and export data
3. Limited visibility into sales performance metrics
4. Challenges in integrating with legacy systems
5. Insufficient training and onboarding resources
6. Difficulty in customizing page layouts and views
7. Slow performance and loading times
8. Limited collaboration features for external partners
What problems is the product solving and how is that benefiting you?
1. Accounts and Contact Management
2. Opportunity and Lead Management
3. Sales Cloud Automation (Workflows, Approvals)
4. Reporting and Analytics (Dashboards, Reports)
5. Mobile Access
6. Integration with Marketing Cloud and Service Cloud
7. Customization and Configuration.
2. Opportunity and Lead Management
3. Sales Cloud Automation (Workflows, Approvals)
4. Reporting and Analytics (Dashboards, Reports)
5. Mobile Access
6. Integration with Marketing Cloud and Service Cloud
7. Customization and Configuration.
Great way to manage customer relationship and know your customer.
What do you like best about the product?
Great way to manage customer relationships.
What do you dislike about the product?
May be difficult to learn at first but once everything is connected, it is seamless.
What problems is the product solving and how is that benefiting you?
Managing customer relationships and able to connect with other salesforce platforms
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