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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

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5-star reviews ( Show all reviews )

    Telecommunications

Works well

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
Standardization and automation. Ability to scale.
What do you dislike about the product?
Works well for most business scenarios. Business often misunderstands where Sales Cloud ends and OM begins.
What problems is the product solving and how is that benefiting you?
Central database for opportunity pipeline forecasting.


    Dominik S.

Top

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
Easy to work with. Best partner to implement is Onivation.
What do you dislike about the product?
Nothing is bad. Maybe the pricing is high but it is ok.
What problems is the product solving and how is that benefiting you?
It is helping to prepare for sales calls.


    Computer Software

This is how to accumulate sales data!

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
The ability to manage processes and visualize data on the dashboard changes the actions.
What do you dislike about the product?
It would be better to have a dashboard that shows the progress of goals, as managing goals is difficult.
What problems is the product solving and how is that benefiting you?
There is nothing in particular.


    Cindy H.

Great oob functionalities that you can compliment with customized features.

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
What I like the most is the user experience and how we can deliver new functionalities to users in a fast way.
What do you dislike about the product?
I think sometimes you need to make so many clicks.
What problems is the product solving and how is that benefiting you?
Have all the information we need and the process in an easy way.


    Consumer Goods

Sales Cloud has provided greater visibility into the sales pipeline and reduced a lot of manual task

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
Reporting capabilities within sales cloud has helps with performance management and future opportunities
What do you dislike about the product?
there are not many downsides to the product
What problems is the product solving and how is that benefiting you?
lead prioritization and reduced manual tasks


    Insurance

I can do anything, and don’t need infrastructure

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
It's stable and has all the guardrails needed for a growing business.
What do you dislike about the product?
To be successful you need to use the free training.
What problems is the product solving and how is that benefiting you?
Consolidation of data


    Tata M.

Super excited!

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
It is super helpful and easy to use. It's a great tool.
What do you dislike about the product?
Nothing so far. Salesforce Cloud works like we want it to.
What problems is the product solving and how is that benefiting you?
It creates tickets and fills in the customer information.


    Nilesh K.

Good

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
Use sales cloud a lot and loving it so far some feature are complicated but ok to use
What do you dislike about the product?
It has some data limits which keeps biting us and have to purchase more data limits
What problems is the product solving and how is that benefiting you?
Works well


    Mallika C.

Opportunity Process in relation to AI seems commending

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
Opp Process in relation to AI seems commending and we would be keen to enable it soon
What do you dislike about the product?
No, Opp Process in relation to AI seems commending
What problems is the product solving and how is that benefiting you?
Reduce manual
Effort


    Computer Software

Sales cloud is such a flexible product

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
Products/ managing sales pipelines and reporting on potential revenue
What do you dislike about the product?
Not a fan of the quotes process , it's very limited
What problems is the product solving and how is that benefiting you?
Keeping track of leads, opportunities and managing productivity