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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

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5-star reviews ( Show all reviews )

    Commeletia A.

Great value for non profit organisations

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
Npsp package , getting non profit organisations of spreadsheets.
What do you dislike about the product?
Challenges around adoption in non profit
What problems is the product solving and how is that benefiting you?
Single source of truth


    Information Technology and Services

Best CRM

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
Sales Cloud enables our sales to focus on selling.
What do you dislike about the product?
Make the connection more seamless between different clouds
What problems is the product solving and how is that benefiting you?
Maximizing potential leads and oppty to boost sales


    Financial Services

Great way to wrap your arms around entire sales process!

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
Sales Cloud helps us understand our entire sales process, from website click to contract sign, and beyond. Flexible solutions make it work for multiple teams. Robust reporting and connections to outside data sources keep finance and c-suite informed and engaged.
What do you dislike about the product?
So many options it can get overwhelming!
What problems is the product solving and how is that benefiting you?
Knowing our customers and where they are in their journey.


    Aaron B.

Excellent Tool

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
The ability to use embedded Salesforce data for analytical purposes.
What do you dislike about the product?
Not currently set up properly in our system.
What problems is the product solving and how is that benefiting you?
Solves separation of data.


    Dave M.

Sales cloud is awesome

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
it allows me to keep track of every aspect of my customers and their sales
What do you dislike about the product?
It's complicated to set up very complicated features
What problems is the product solving and how is that benefiting you?
It's keeping track of our sales in an orderly fashion so we can do forecasting


    Gurleen S.

Great!!

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
It's helps us with our leads tracking and conversation.
What do you dislike about the product?
It's does can be a pain with managed packages some times. Person account is another area where we get issues sometimes.
What problems is the product solving and how is that benefiting you?
Tracking


    Kathy D.

I love Salesforce!

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
Reports and Dashboards help me to keep my data all in one place in a visual format for everyone to see and drill down into.
What do you dislike about the product?
I don't know enough yet. I know it has what need, bit I just need to discover it.
What problems is the product solving and how is that benefiting you?
None at this time but I'm still learning.


    Information Technology and Services

Great

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
Agility of the platform with low code tools.
What do you dislike about the product?
UX could be better in terms of overall experience.
What problems is the product solving and how is that benefiting you?
Improved Sales Process.


    Luxury Goods & Jewelry

Many years trusting on that solution

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
The capacity to adapt all business needs
What do you dislike about the product?
I'd like that Person account performance could be better
What problems is the product solving and how is that benefiting you?
All sales needs


    Research

Invaluable context

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
Salesforce Maps provides invaluable additional context through overlays of customer data and opportunities onto live maps.
What do you dislike about the product?
We haven't found any downsides yet! It's fanatastic.
What problems is the product solving and how is that benefiting you?
Salesforce maps' ability to overlay critical data on maps has provided us greater context for our business.