Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Senior it specialist
What do you like best about the product?
It's easy to use an configure.it provides insight to leadership
What do you dislike about the product?
I don't like the pipeline reporting but mostly because of user lack of adoption
What problems is the product solving and how is that benefiting you?
Better customer management
Intro to Sales Cloud
What do you like best about the product?
SalesCloud is easy to configuration and use.
What do you dislike about the product?
The forecasting capabilities could be improved.
What problems is the product solving and how is that benefiting you?
Assists with prospects and leads and reviewing revenue.
Case Management
What do you like best about the product?
Lead assignment based on the territory is one of the wonderful features that helps our org.
What do you dislike about the product?
Some of the features are not available from other cloud but it would help significantly for POC. I think agentforce would make things easier.
What problems is the product solving and how is that benefiting you?
Lead assignment
Usable, functional, useful
What do you like best about the product?
Having data available to me at the moment I need it and the ability to make it functional for various users.
What do you dislike about the product?
I believe my problem that I run into is not Salescloud issue but how we have our profiles set up.
What problems is the product solving and how is that benefiting you?
This allows many users within the org to have insight they need.
Experience with Sales Cloud as a new user
What do you like best about the product?
The Einstein integration to Salesforce Cloud has a lot of potential for predictive analysis.
What do you dislike about the product?
It can be a bit overwhelming to a new user with no Salesforce background.
What problems is the product solving and how is that benefiting you?
I know our marketing team uses it to track campaigns and leads.
Easy to use
What do you like best about the product?
On click deployment & very easy to drive.
What do you dislike about the product?
Not clear on price strategy & need to work on that.
What problems is the product solving and how is that benefiting you?
Over all CRM
Excellent crm platform
What do you like best about the product?
Usability of the platform is great and meets business requirements
What do you dislike about the product?
Complexity in the various platforms is confusing
What problems is the product solving and how is that benefiting you?
Helps us streamline the processes and improve business management
Sales cloud is a robust tool
What do you like best about the product?
Sales cloud gives you enormous versatility in making the custom parts of your business utilize a standard UI and experience for users
What do you dislike about the product?
I wish more recent features were not full add on packages
What problems is the product solving and how is that benefiting you?
It enables and empowers our users to sell with all the info in one place. They don't have to constantly tab out to other places.
Opportunity management
What do you like best about the product?
Forecasting and opportunity management, lead manage
Ent
Ent
What do you dislike about the product?
I dont have particular. Dislikes. However some wanted features are long time in queue to be implemented
What problems is the product solving and how is that benefiting you?
Opportunity management
Cannot imagine using any other platform
What do you like best about the product?
Salescloud definitely accomplishes what we need more than any other tool could. Plenty of options to customize and impressive tools that integrate
What do you dislike about the product?
Training and learning how to best utuilize festures
What problems is the product solving and how is that benefiting you?
Intuitive UI for sales reps to navigate their customers and leads
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