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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Semiconductors

Principal PM Sales & service cloud

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
Oppty views for sales and account level visibility
What do you dislike about the product?
More of a customer one view is needed for sales to view thier account
What problems is the product solving and how is that benefiting you?
Sales have transitioned from email conversations to Salesforce instance and had been great forum as a one stop shop.


    Information Technology and Services

Helpful tool to streamline sales process

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
Sales Clois is highly customizable and extensible. Organizations can curate their data and user experience, and tailor Sales Cloud to match their existing business processes.
What do you dislike about the product?
The fact that Salesforce admins still need to jump between Salesforce Classic and Lightning Experience in order to accomplish some relatively routine tasks remains a pain point.
What problems is the product solving and how is that benefiting you?
Sales Cloud is helping folks consolidate their accounts and sales pipelines across different lines of business.


    Brittany C.

Sales cloud growth

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
Newest agent cloud features major game changer
What do you dislike about the product?
It can be difficult to configure and heavy in code
What problems is the product solving and how is that benefiting you?
Revenue marketing


    Michael Y.

Sales cloud review

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
The ability to scale and build out our customer data process
What do you dislike about the product?
Field limits and reporting for cross objects
What problems is the product solving and how is that benefiting you?
We use sales cloud as our Los and build out the system to our work process


    Christy G.

Best in class

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
Salesforce Sales Cloud is best in class CRM. You get all of the standard functionality out of the box, but it can also be customized to your specific business.
What do you dislike about the product?
Nothing. Sales cloud is the flagship product and works seamlessly.
What problems is the product solving and how is that benefiting you?
We are using Salescloud for our core CRM functionality, and it is an efficient way to track the customer lifecycle, while also providing analytics for senior leadership.


    Mark J.

Salesforce Sales Cloud

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
The seamless experience between mobile and web is a plus. Helps while on the go.
What do you dislike about the product?
It was not immediately intutitve and has a bit of a learning curve to use it properly.
What problems is the product solving and how is that benefiting you?
Leads management has enabled the team to track there leads easier.


    Alvin Khris V. B.

Great!

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
Processes are more efficient for our sales team
What do you dislike about the product?
None. Salesforce cloud is easy to use! Processes can easily configured and setup!
What problems is the product solving and how is that benefiting you?
Sales tracker and monitoring. Reporting to management and accessibility


    Primary/Secondary Education

Really great product for our sales and B2B team!

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
I love how campaigns and prospect details are easy to find, update, and export whenever needed. The integrations are also really awesome!
What do you dislike about the product?
Sometimes it's difficult to get granular on reports and/or pulling in data from different areas to mesh together. The UI could be more user-friendly.
What problems is the product solving and how is that benefiting you?
SFSC allows our sales and B2B team to work more streamlined when dealing with our B2B prospect data.


    Consulting

Adaptable to all industries

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
Has the foundations for every industry, managment of opportunties
What do you dislike about the product?
Territory management feels underused. Quotes and Orders without CPQ is non-existant.
What problems is the product solving and how is that benefiting you?
Management of opportunities, tracking of pipeline


    Allegra Z.

User friendly

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
One stop shop that integrates all you need to drive Dales and achieve your targets
User friendly tool
What do you dislike about the product?
Data integration can be complex and require a good partner
What problems is the product solving and how is that benefiting you?
Easy reporting