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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Marketing and Advertising

Easily scalable and adaptable for adoption

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Easy user onboarding process and ability to customize for organization's custom requirements
What do you dislike about the product?
Processing speed and the abilty to natively integrate with a wider range of external BI/Visualisation tools.
What problems is the product solving and how is that benefiting you?
Pipeline management and automated sales workflow


    Online Media

Sales Cloud Review

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Our Sales team can seamlessly do the Sales Process
What do you dislike about the product?
Expensive, cannot do the analytics reporting unless Activity 360 enabled
What problems is the product solving and how is that benefiting you?
Connecting with customer and helps with Orpirtunity management


    Automotive

Sales Cloud has evolved our ability to connect our customers and agents!

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Seamless development and maintenance allow us to focus on improving our business in a competitive industry
What do you dislike about the product?
I don't have any dislike for the user or consultant experience yet.
What problems is the product solving and how is that benefiting you?
Unifying multiple applications used by our agents, allowing for a more seamless experience for the user and out customer


    Ashish T.

Salesforce has built the CRM ecosystem so well

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
We are leveraging sales cloud to the extreme extent with leads, marketing, opportunities, pricing, etc
What do you dislike about the product?
Nothing in specific.I like what Salesforce has built
What problems is the product solving and how is that benefiting you?
Lead, account management with overview of overall business from accounts


    Computer Software

Excellent CRM

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Sales cloud is a must for every sales focused business that wants growth.
What do you dislike about the product?
Nothing I can think of right now. It's great.
What problems is the product solving and how is that benefiting you?
Solving data hygiene issues, and automating what we need to.


    Building Materials

Sales cloud helps our sales team to navigate our customers along the journey and drives conversion

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
The fact that it helps the sales team to deliver the personalized experience is a plus to the business
What do you dislike about the product?
Sales cloud is a place where both efficiency and inefficiency happen.
What problems is the product solving and how is that benefiting you?
The fact that every activity that customer makes is recorded and can be used to layer engagement opportunities helps grow the bisness.


    Oil & Energy

It’s been very helpful to our BDRs

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Salesforce has integrated AI-driven deal recommendations and AI coaching into the Sales Cloud.
What do you dislike about the product?
Haven't used it enough yet to qualify what I dislike.
What problems is the product solving and how is that benefiting you?
Helping our teams like SDRs and marketing with customers


    Staffing and Recruiting

Easy to use

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
It's easy to track the sales record and check the important figure through the dashboard.
What do you dislike about the product?
I think it takes time to make the habit of registering all the required information actually and timely
What problems is the product solving and how is that benefiting you?
It helps me to understand which area I need to improve


    Nicole H.

Extremely Helpful

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Salescloud allows me a finance director to get full visibility into our revenue pipeline without needing to add another calendar invite to speak with the team. It allows for efficiency and transparency in our busy days
What do you dislike about the product?
At the moment not much I know we have issues with adoption from our internal key stakeholders.
What problems is the product solving and how is that benefiting you?
Revenue predictions


    Pete K.

Salesforce Sales Cloud

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Flexible and able to trailer it to specific needs
What do you dislike about the product?
Adoption of the platform seems to be a barrier, but that's not a knock on the platform itself.
What problems is the product solving and how is that benefiting you?
Easy of scheduling and data collection upon coming to meetings