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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Insurance

Sales Cloud

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
It provides customizable tools for managing sales processes efficiently, along with powerful analytics to track performance in real-time. Its integration capabilities and automation features significantly enhance sales productivity and customer engagement.
What do you dislike about the product?
The license cost is high so sometimes becomes non-viable
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud solves problems like inefficient sales tracking, disorganized customer data, and manual processes by centralizing customer information and automating tasks. This benefits users by improving sales team productivity, streamlining workflows, and enabling better decision-making through real-time insights.


    Nuray T.

Sales Cloud is great

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
The process to convert a lead to an opportunity is awesome
What do you dislike about the product?
The console view could be enhanced to add chat and utility items
What problems is the product solving and how is that benefiting you?
Storing the data to keep the potential contacts in touch


    Jorge C.

Sales cloud at dreamforce

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
How my sales team can follow up on the opportunities and the activities
What do you dislike about the product?
There is no an out of the box forecast functionality that works on many kind of businesss
What problems is the product solving and how is that benefiting you?
I used sales cloud in different use cases with my clients


    Food & Beverages

Processing Capacity

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
It has no problems with connectivity to different platforms.
What do you dislike about the product?
How versatile it allows us to adapt our data
What problems is the product solving and how is that benefiting you?
I don't have any


    Heather R.

Great product

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Easy to customize and get our teams up to speed. Highly recommend.
What do you dislike about the product?
No negative feedback. Salesforce resources are always available to help if problems arise.
What problems is the product solving and how is that benefiting you?
Sales cloud enables a seamless flow from start to finish.


    Livia S.

Visibility of opportunities

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Possibility to see all opportunities
What do you dislike about the product?
Interfaces that are not very customizable and perhaps outdated
What problems is the product solving and how is that benefiting you?
History


    Financial Services

Salesforce cloud is a very useful tool

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
The upside of using sales cloud is that it helps you accomplish things faster
What do you dislike about the product?
The downside of Salesforce sales cloud is that there needs to be some updates
What problems is the product solving and how is that benefiting you?
It help us on our business processes


    Vijay G.

Sales cloud meets our business requirement

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Opportunity pipeline inspection functionality
What do you dislike about the product?
Forecasting and product level forecasting
What problems is the product solving and how is that benefiting you?
CRM


    Lauren B.

Sales Cloud review

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Custom forecasting, as it provides the proper insights based on our business mode
What do you dislike about the product?
At the moment, nothing that I dislike from my internal team
What problems is the product solving and how is that benefiting you?
It helps with providing real time analytics and actionable data


    Brian M.

We drove great sales engagement!

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
We have been using sales cloud for 6 years. Over that time the platform has helped to drive a 5 X sales increase.
What do you dislike about the product?
The platform is great. I don't have anything.
What problems is the product solving and how is that benefiting you?
Tracking patient contacts and touch points.