Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Add Salesforce Sales Cloud to your existing toolkit
What do you like best about the product?
Tasks and reminders are an important part of the solution
What do you dislike about the product?
The amount of time that it takes to log a new account
What problems is the product solving and how is that benefiting you?
it provides universal info across the team and department for immediate access on demand as needed
Intuitive Dashboard and Mobile Access Elevate Performance Tracking
What do you like best about the product?
It has an intuitive reporting dashboard that allows us have real-time analytic view of employees performances and sales.
It is accessible on mobile phones which is an advantage for us.
It is accessible on mobile phones which is an advantage for us.
What do you dislike about the product?
I have not experienced any issues with this tool. It has been fruitful.
What problems is the product solving and how is that benefiting you?
It is highly automated which reduces follow-up and approvals delays.
This tool stores all customers data or information in one place. No time wastage trying to gather any clients information, its just by clicking and you are good to go.
This tool stores all customers data or information in one place. No time wastage trying to gather any clients information, its just by clicking and you are good to go.
Easy to navigate
What do you like best about the product?
Have been using sales for couple of months, It is easy to navigate
What do you dislike about the product?
It is easy to use however it would have been more convenient if the chatter section can be scrolled alone.
What problems is the product solving and how is that benefiting you?
NA
Comprehensive Customer Insights That Transform Tracking
What do you like best about the product?
360-degree view of the customer, really helps track down activities, contacts, cases, and opportunities related to a customer.
What do you dislike about the product?
high in cost, for bigger companies, these systems can be made in house too. plus complexity is also something which can be difficult for people.
What problems is the product solving and how is that benefiting you?
it replaces the messy world of spreadsheets, email inboxes, and notepads with a single, structured system where everything is connected. increases efficiency
Smooth Interface, Needs Better Integration
What do you like best about the product?
I love the interface of Salesforce Sales Cloud because it's smooth to use and has an easy layout, which significantly enhances my daily workflow leading to better time management and organization. Using this product for over five years daily in managing my customer sales flow, I find it helps enormously in ensuring efficiency and maintaining quality assurance throughout the process. Even though I was not involved directly in the initial setup, the setup process appeared very smooth, contributing to a seamless transition when we first started using it. Moreover, my overall experience with Salesforce Sales Cloud is so positive that I would highly recommend it to others, evidenced by my willingness to give it a recommendation score of 9 out of 10.
What do you dislike about the product?
Integration with other applications is poor
What problems is the product solving and how is that benefiting you?
I use Salesforce Sales Cloud to save time, improve organization, efficiency, and ensure quality assurance in my customer sales flow.
All-in-One Lead Management Platform with Superior Tracking
What do you like best about the product?
This platform truly feels like a jack of all trades for lead and sales management. It offers a wide variety of tracking options, which I find to be much better than those available in other CRMs I have used.
What do you dislike about the product?
Initially, I found it a bit overwhelming, but after watching a few YouTube videos, it became much easier to use. There is a learning curve.
What problems is the product solving and how is that benefiting you?
This app is extremely useful, as it brings together three separate products I previously relied on. Editing information and advancing customers through different stages is straightforward and intuitive. Before, when I used Excel to track everything, I often lost data, but this app has solved that problem.
Excellent Lead and Territory Management Features
What do you like best about the product?
LEad Management and Territory Management
What do you dislike about the product?
User abilities to manage territories and users in Territories
What problems is the product solving and how is that benefiting you?
Assigning Accounts, Leads, contacts and Opportunities automatically via territory management
Salesforce: Solid Choice with Team-Boosting Features
What do you like best about the product?
Salesforce is a solid software choice for teams. It offers useful features that can help teams work together more effectively.
What do you dislike about the product?
The software works well, so I have no complaints. It is a good, reliable program.
What problems is the product solving and how is that benefiting you?
This has been helpful for me in expanding my business.
The Double Edged Sword of Salesforce Sales Cloud
What do you like best about the product?
It's empower sales teams to sell smarter,faster and more efficiently all while building stronger customer relationship.
What do you dislike about the product?
It is powerful but can be complex and demanding to maintain especially for organization without dedicated technical support.
What problems is the product solving and how is that benefiting you?
Significantly improved my ability to manage and resolve key sales challenges.It helps streamline lead tracking, automates repetitive tasks and maintain a clear view of every intraction in one centralized platform.
Seamless Integrations Make This a Standout Choice
What do you like best about the product?
the integration with other programs/sites
What do you dislike about the product?
It often happens that some functions don't work properly and you have to click multiple times or open and close sessions before being able to use a specific command
What problems is the product solving and how is that benefiting you?
It allows you to track all aspects of a deal and to identify any red flags, as well as quantify them economically
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