Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Useful tool, has evolved alot
What do you like best about the product?
Fairly easy to customize based on business needs. Enjoy the UI and out of box processes available
What do you dislike about the product?
Security model is complex and difficult to implement at times
What problems is the product solving and how is that benefiting you?
Accurate revenue forecasting
Useful for small businesses too
What do you like best about the product?
There's always a lot of buzz about the effectiveness of Salesforce for larger enterprises, but we've been happy with its usefulness as a small business.
What do you dislike about the product?
Sometimes, it can be a bit difficult to configure advanced options.
What problems is the product solving and how is that benefiting you?
Very useful for reporting and relationship tracking.
Sales Cloud customer of 14 years
What do you like best about the product?
It the hub of all our Customer data, moving from Sales to Project management and Support in one seamless platform
What do you dislike about the product?
We can do so much we don't know where to stop.
What problems is the product solving and how is that benefiting you?
Knowing all we can about our customers
Fitting for our usecase
What do you like best about the product?
Sales process management and how that lines up with client interaction management has been very useful for our organization
What do you dislike about the product?
Pipeline inspection does not work on cases.
What problems is the product solving and how is that benefiting you?
Sales process management and client crm.
Sales Cloud for thr win!
What do you like best about the product?
Sales Cloud allows out company to stay on track with business goals and revenues.
What do you dislike about the product?
Sometimes it can be too customized & needs additional assistance from consultants to fit needs.
What problems is the product solving and how is that benefiting you?
Keeping out sales organized and allows detailed reporting.
SF for Lead Generation
What do you like best about the product?
Easy integration and customizable with sales process needs.
What do you dislike about the product?
There is nothing I dislike. I'm excited to see how AI integration will enhance sales productivity.
What problems is the product solving and how is that benefiting you?
Standard opportunity paths from start to finish helping program manager track their opportunities.
Salesforce sales cloud has all that you need to run a successful business
What do you like best about the product?
Salesforce sales cloud has everything you need to run a successful business. We've successfully implemented cpq for our quoting. Opportunity logging and account/contact management is very easy. New technology comes out 3 times a year making sure we are on the cutting edge at all times!
What do you dislike about the product?
Some features are pushed out before they are fully baked.
What problems is the product solving and how is that benefiting you?
It gives us a way to see everything we need to see to make sure our sales process is working. We can analyze where we are in with opportunities and revenue at any point in the year.
Automation is your friend
What do you like best about the product?
the automation tools available to decrease the workload on the sales team has really been transformative and increasing adoption rates within our organization.
What do you dislike about the product?
I have no complaints about sales cloud right now most of my complaints have to do with service cloud
What problems is the product solving and how is that benefiting you?
Oversight and automation of our sales funnel
Sr Salesforce Administrator
What do you like best about the product?
Ability to easily track and connect all data points related to our sales cycle
What do you dislike about the product?
So many extra features are expensive when we are already paying so much, I wish more features were included
What problems is the product solving and how is that benefiting you?
Connecting all our data
Small, but growing fast. Sales cloud supports this growth!
What do you like best about the product?
The platform feels infinitely configurable, giving us confidence that it will scale and adapt with us.
What do you dislike about the product?
The extensive capabilities can be overwhelming, and it can be too easy to mis-configure in a way that has long-term repercussions.
What problems is the product solving and how is that benefiting you?
It houses and tracks our existing agreements, making it more streamlined to manage renewals and additional sales.
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