Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Sales Cloud Experience
What do you like best about the product?
Sales cloud is really great tool for enchanting productivity of internal sales team
What do you dislike about the product?
Ease of all data insights, customer 360 biew
What problems is the product solving and how is that benefiting you?
Sales cloud enables insights into sales, opportunities and leads, it helped us to cut lot of agents
There are many users in the company
What do you like best about the product?
I'm not a user myself, but many people in charge of consumer services use it regularly.
We would like to work in collaboration with many Salesforce products to provide seamless services.
We would like to work in collaboration with many Salesforce products to provide seamless services.
What do you dislike about the product?
We would like to work in collaboration with many Salesforce products to provide seamless services.
It is difficult to submit internal applications when integrating data or using new functions.
It is difficult to submit internal applications when integrating data or using new functions.
What problems is the product solving and how is that benefiting you?
It can be developed without coding and does not require large-scale capital investment.
The focus of Salesforce
What do you like best about the product?
There are so many new and improved items to help Sales rep manage their workload withinf Salesforce!
What do you dislike about the product?
There can be a lot of jumping. Salesforce is getting better with moving from one spot to another. But often there are a bunch of tabs in my navigation that I have to jump between.
What problems is the product solving and how is that benefiting you?
How to helps our sales rep send less time doing repetative tasks and focus on selling
Industry leader
What do you like best about the product?
It's easy to find talented developers and admins given its ubiquity!
What do you dislike about the product?
No complaints at this time, other than not having marketing cloud directly integrated.
What problems is the product solving and how is that benefiting you?
It is the core of our business along with service, fsc, and experience clouds.
It’s amazing for opportunity management and sales pipeline
What do you like best about the product?
Managing and monitoring my sales pipeline
What do you dislike about the product?
Nothing but may be Salesforce maps it doesn't work
What problems is the product solving and how is that benefiting you?
Rating report which helps in making decision
A wonderful one stop shop with AI capabilities
What do you like best about the product?
I love Salesforce Sales Cloud for its seamless integration with CRM tools, helping streamline sales processes. The customizable dashboards also provide clear insights into sales performance.
What do you dislike about the product?
The interface can feel overwhelming at times, especially for new users. Additionally, customization options can be complex and time-consuming to set up.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud helps streamline lead management and automates tasks, reducing manual work. It improves team collaboration and provides valuable insights for better decision-making.
Salescloud
What do you like best about the product?
Improved lead management, collaboration, automation and ease of use
What do you dislike about the product?
Cost, complexity and customization are some concerns
What problems is the product solving and how is that benefiting you?
Streamlining lead management
Great product with the right effort
What do you like best about the product?
Allows us to keep track of customers that are potential leads. Great way to keep information organized versus what we did years ago.
What do you dislike about the product?
Takes a lot of investment to stand up. We don't ba e great in house technical resources.
What problems is the product solving and how is that benefiting you?
Managing customers
Salesforce sales
What do you like best about the product?
Migrating from dynamics to salesforce for greater flexibility and so far what we've seen has been pretty great
What do you dislike about the product?
Still learning the platform, so can't really say right now
What problems is the product solving and how is that benefiting you?
Tracking and reporting
Sales Cloud is excellent!
What do you like best about the product?
I like how it allows my team one place to manage pipeline and accounts and contacts while collaborating with other teams in the company.
What do you dislike about the product?
There is so much capability to it, we only use a small portion of the functionality offered but hopefully will continue to build on it.
What problems is the product solving and how is that benefiting you?
Lead scoring and conversion, email tracking and sales analytics across multiple business units.
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