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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Katerina M.

Director, business systems

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
End of end business process, ease of use
What do you dislike about the product?
Amount of customizations we need to do when implementing projects
What problems is the product solving and how is that benefiting you?
We use sales cloud for crm it is all in one tool


    Marika S.

GOOD

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
The ootb functionqlities are really good
What do you dislike about the product?
We need to customisize the functionalities
What problems is the product solving and how is that benefiting you?
Helps our sales and services


    Automotive

Salesforce helped our company to increase digital customer capture performance

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
To connect and monitor opportunities flow
What do you dislike about the product?
No negative comments about Salesforce cloud
What problems is the product solving and how is that benefiting you?
Integrated dashboards visions with several dealerships


    Chris T.

Great visibility and seamless integrations

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
What I like best about Salesforce Sales Cloud is its excellent pipeline visibility, allowing real-time tracking of every stage in the sales process. The customizable dashboards make it easy to monitor progress and spot bottlenecks. Additionally, the seamless integration with other apps ensures a unified view of customer data, making workflows smoother. This combination of visibility and app connectivity greatly enhances productivity.
What do you dislike about the product?
Sometimes too configurable... this can create challenges in keeping data and reporting consistent.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud solves the issue of fragmented data by centralizing sales information, making it easier to track leads and forecast. Its seamless app integrations eliminate data silos, improving efficiency and team alignment.


    Binod R.

It's great product

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
It provides robust tools for managing leads and opportunities, making the sales process more efficient and streamlined
What do you dislike about the product?
The platform can be complex for new users, requiring a significant learning curve to fully utilize its features.
What problems is the product solving and how is that benefiting you?
Sales process


    Insurance

Excellent for CRM processes

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Easy to configure and modify as an admin
What do you dislike about the product?
Expensive licenses for smaller companies
What problems is the product solving and how is that benefiting you?
Pipeline management, customer data hub


    Accounting

Sales cloud is a great enablement tool to supercharge our leads mgmt and sale process automation

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Sales cloud is a great enablement tool to supercharge our leads mgmt and sale process automation.
What do you dislike about the product?
No serious concerns, it is a great product.
What problems is the product solving and how is that benefiting you?
Helping us manage and automate the sales process.


    Consulting

Makes sales experience efficient and easier

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Pipelines and conversion of leads to opportunities
What do you dislike about the product?
To manually incorporate the Engagement scores in lead agents
What problems is the product solving and how is that benefiting you?
Making sales forecasting easier


    Sports

A super easy to use product

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
The best thing about Salesforce Sales Cloud is its comprehensive suite of tools that boost sales productivity and efficiency.
What do you dislike about the product?
Changes in Key Account Data: Approval of modifications to account information to ensure data quality.
What problems is the product solving and how is that benefiting you?
Reshfresing our old legacy system.


    Andrea G.

Use Salescloud to manage our business

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
We enjoy the functionality to automate processes using flow.
What do you dislike about the product?
Reporting can be tricky for new users who aren't used to the platform
What problems is the product solving and how is that benefiting you?
Managing activities for our customers