Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Helpful tool to enable businesses
What do you like best about the product?
I like sales cloud because it is easily configured and quick to get up and running. At my company, we are bringing in two business units into Salesforce org, and they will be using sales cloud. it will enable them to have a centralized, safe place to store invaluable account data.
What do you dislike about the product?
The one downside is cost and the extra licenses sometimes needed to achieve the functionality we want
What problems is the product solving and how is that benefiting you?
it is a secure place for end users in the business to store their account and opportunity data. many of our end users create quotes and track years long opportunities through sales cloud
A Powerful Sales Tool with a Steep Learning Curve
What do you like best about the product?
What I really like about Salesforce Sales Cloud is how it feels like it's been designed with my daily work in mind. It's not just another software tool—it actually helps me stay organized and on top of my sales pipeline without feeling overwhelming. I can track leads and opportunities seamlessly, and the real-time dashboards give me a clear picture of where my team stands at any moment.
The automation is a lifesaver too—it handles those small, repetitive tasks that used to eat up my time, so I can focus more on building relationships with clients. And the best part? I can customize it to fit how we work, not the other way around. It’s almost like having a personal assistant who just ‘gets’ what I need.
The automation is a lifesaver too—it handles those small, repetitive tasks that used to eat up my time, so I can focus more on building relationships with clients. And the best part? I can customize it to fit how we work, not the other way around. It’s almost like having a personal assistant who just ‘gets’ what I need.
What do you dislike about the product?
If I had to point out a downside, it would be that Salesforce Sales Cloud can feel a bit overwhelming at first. There are so many features and options that it can take some time to learn where everything is and how to use it effectively. The customization options are great, but they can also make setup a bit complicated if you’re not familiar with the system.
Also, it can get pricey, especially if you want to take advantage of all the add-ons and advanced features. Sometimes, I find myself spending more time configuring the system than actually using it to drive sales. But once you get over that learning curve, it does become a powerful tool.
Also, it can get pricey, especially if you want to take advantage of all the add-ons and advanced features. Sometimes, I find myself spending more time configuring the system than actually using it to drive sales. But once you get over that learning curve, it does become a powerful tool.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud has really helped us get our sales process under control. Before using it, we were constantly losing track of leads, missing out on follow-ups, and struggling to keep everything organized. Now, all of our leads, customer interactions, and sales data are in one place, which makes everything so much easier to manage.
What I really appreciate is how it automates the little things—like sending follow-up emails or setting reminders. Those tasks used to take up a lot of our time, but now they just happen in the background. This means our team can spend more time building relationships and focusing on closing deals instead of getting stuck in the weeds with admin work.
Overall, it's helped us simplify and streamline our entire sales process, and we've definitely seen a boost in productivity and revenue because of it.
What I really appreciate is how it automates the little things—like sending follow-up emails or setting reminders. Those tasks used to take up a lot of our time, but now they just happen in the background. This means our team can spend more time building relationships and focusing on closing deals instead of getting stuck in the weeds with admin work.
Overall, it's helped us simplify and streamline our entire sales process, and we've definitely seen a boost in productivity and revenue because of it.
It works well increasing revenue
What do you like best about the product?
Automations can trigger status without human touch
What do you dislike about the product?
Not simple to implement, lot of data model work
What problems is the product solving and how is that benefiting you?
Track all selling cerimony
Very easy to use
What do you like best about the product?
I use it every day and it's very easy to use. I hope it becomes even easier to use in the future, including the utilization of AI.
What do you dislike about the product?
There are times when input takes a lot of effort and sometimes the operation is slow. That is a bit tough. Other than that, no problems.
What problems is the product solving and how is that benefiting you?
To check the progress of daily projects
Great experience
What do you like best about the product?
It's very easy to use and to optimize Works and plannings.
What do you dislike about the product?
The UX/UI needs to be improved.
It's not so easy to create new projects
It's not so easy to create new projects
What problems is the product solving and how is that benefiting you?
Thaks to Salesforce we can manage and track sales
Using CPQ, SFA AND commerce
What do you like best about the product?
Powerful lead management, customizable, integrates well.
What do you dislike about the product?
Complexity and high customization costs.
What problems is the product solving and how is that benefiting you?
Streamlines sales, improves customer insights. What problems is Salesforce Sales Cloud solving and how is that benefiting you?*
Must Have
What do you like best about the product?
If you want an increase in productivity, access reliable KPIs, look no further...Sales Cloud to the rescue!
What do you dislike about the product?
What I dislike? It's more so, user related.
What problems is the product solving and how is that benefiting you?
Once we have full adoption, Salesforce will serve as our single source of truth.
Salesforce is comprehensive CRM tool and the number one CRM
What do you like best about the product?
Opportunity management and forecasting are two major features and now agentforce for sales is amazing
What do you dislike about the product?
User interface can be improved a bit the lightening UI is dating a bit.
What problems is the product solving and how is that benefiting you?
Opportunity tracking, forecasting,
Pipeline management sales, cycle management, Reporting and dashboards
Pipeline management sales, cycle management, Reporting and dashboards
Boosting Sales Efficiency with Salesforce Sales Cloud
What do you like best about the product?
Salesforce Sales Cloud is excellent for managing sales pipelines and automating workflows. Its analytics, customization, and integration features enhance productivity and offer valuable insights for data-driven decisions.
What do you dislike about the product?
"Complex setup and steep learning curve initially"
What problems is the product solving and how is that benefiting you?
What problems is Salesforce Sales Cloud solving and how is that benefiting you?*
Lead conversion
What do you like best about the product?
The pre-built features and objects that meets our internal sales process
What do you dislike about the product?
The limited integration with marketing apps which are outside of Salesforce
What problems is the product solving and how is that benefiting you?
Huge win on automating all sales process in one view and bring altogether with kpis/dashboard
showing 1,241 - 1,250