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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Telecommunications

Amazing tool

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
SalesForce sales cloud provides an amazing help to end users.

The features like

Lead management, sales forecast, automations and reporting empowers our teams to be agile and more productive.

Also the ability of Mobile access brings an easy way to stay up to speed.
What do you dislike about the product?
Sales cloud is an amazing tool.

The main challenge will be the learning curve for the users to setup and use the systems.
What problems is the product solving and how is that benefiting you?
It provides end users the right information at the right time to enable them to be more affective


    Tanya B.

Seamless Pipeline Management

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Sales Cloud helps me manage my pipeline better and makes collaboration with my colleagues extremely seamless.
What do you dislike about the product?
I feel that there should be options to integrate it better with external applications.
What problems is the product solving and how is that benefiting you?
Pipeline management and opportunity identification


    Marketing and Advertising

Sales Cloud Database

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Using as a secure database that easily integrated with Marketing Cloud and 3rd party apps.
What do you dislike about the product?
Pricing is the only limiter thus far in our short time using it.
What problems is the product solving and how is that benefiting you?
Acts as the main integration hub for our data.


    Lovro P.

Best solution

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
I'm using Sales Cloud 5 years. This is the best tool which I used in all my career:)
What do you dislike about the product?
Price, it's very expensive tools but it's worth this money
What problems is the product solving and how is that benefiting you?
Generate lead and opportunity


    Non-Profit Organization Management

CRM = Customizable Reportable Magic

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
The product architecture makes sense and the customization and reporting options
What do you dislike about the product?
The challenge to apply industry specific language and terms to standard fields v custom v tabs, different places to manage the translations and overrides
What problems is the product solving and how is that benefiting you?
Donor pipeline management and engagement


    Banking

Great tool

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Ease of handling, touch and feel as well as the well organised layout
What do you dislike about the product?
So far, I do not see any drawback. After implementing a variety of use cases, I will review again
What problems is the product solving and how is that benefiting you?
It helps us tremendously to keep track of open customer inquiries


    Verified User in Human Resources

Sales cloud as a platform for HRM

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
It allowes us to build Gecko HRM product on the platform providing security and reliability for our customers.
What do you dislike about the product?
Sometimes we need to find workarounds for edge cases but luckily Salesforce community and also Salesforce team has our back to resolving issues fast.
What problems is the product solving and how is that benefiting you?
Database structure, security and reliability.


    Gonzalo A.

Real-time and personalization

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
How to integrate data from different sources in a simple way to improve the 360-degree view of the customer
What do you dislike about the product?
Some integrations like CRM Dynamics are not mature yet.
What problems is the product solving and how is that benefiting you?
Integration


    Computer Software

Consultant and developer as well as prior user

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Easy customizations and reporting. Unique screens for various sales types and users.
What do you dislike about the product?
It is expensive for small companies needing a simple crm
What problems is the product solving and how is that benefiting you?
No issues


    Kumar V.

Amazing

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Ability to do my work and fact that it's cloud based
What do you dislike about the product?
The license cost is too much and it's very expensive for non profit organizations
What problems is the product solving and how is that benefiting you?
Cloud based platform so accessibility is the key