Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Use in my structure
What do you like best about the product?
The analysis of new business opportunities
What do you dislike about the product?
Marginal aspects such as the complexity of some research
What problems is the product solving and how is that benefiting you?
Availability of information
Hugely configurable for any organisation
What do you like best about the product?
Sales cloud is a highly configurable product that is adaptable to any company
What do you dislike about the product?
Nothing, simply need to develop my knowledge and understanding
What problems is the product solving and how is that benefiting you?
It provides work flow automation and unifies data
Great experience
What do you like best about the product?
Effective communication with business partners
What do you dislike about the product?
I haven't had any issues that the tech team could not solve
What problems is the product solving and how is that benefiting you?
Communication with customers both internal and external
Dreamforce Sales Cloud
What do you like best about the product?
Sales cloud provides us valuable insights and streamlined efficiency.
What do you dislike about the product?
The initial setup was a bit slow as we defined our needs and configured our setup
What problems is the product solving and how is that benefiting you?
Streamlining our services into one platform
Great sales cloud
What do you like best about the product?
From leads to order processing in sales cloud salesforce
What do you dislike about the product?
There is nothing much.. it changed lives of many
What problems is the product solving and how is that benefiting you?
CRM and order management
A quality product
What do you like best about the product?
It helps enable lead generation that creates actionable insights. A great product to use
What do you dislike about the product?
This is not applicable to our use cases.
What problems is the product solving and how is that benefiting you?
Lead generation
Amazing possibilities
What do you like best about the product?
Sales Cloud allows our teams to forecast track our sales across multiple departments so we can work towards one goal. The ability for marketing to track the journey of their leads and campaigns to calculate their ROI. Our Partner Business Development team can manage referral opportunities from our partners and enable pipeline management between our organization to easier close deals.
What do you dislike about the product?
As our company has multiple departments contributing to lead and opportunity generation, the ability to apply shared attribution to leads and opportunities would allow us to better travk our customer journeys and at which points through the process each department interacts with the customer.
What problems is the product solving and how is that benefiting you?
Sales cloud solve issues around sales enablement with our partners and managing the pipeline progression to get to close.
Salescloud Review
What do you like best about the product?
Salescloud allows us to intelligently provide lead and opportunity scoring, routing, and customization on campaigns.
What do you dislike about the product?
Honestly, its a great product. maybe some advanced AI features which is coming to start building agents.
What problems is the product solving and how is that benefiting you?
Tracking, maximizing, and scoring leads and opportunities.
Learn new stuff
What do you like best about the product?
Community building and creative thinking to help customers.
What do you dislike about the product?
Salesforce sales cloud is good about proving customers a good tool.
What problems is the product solving and how is that benefiting you?
We had multiple users at the compaony who need help with assisting the customers.
Provides insight into customer interactions
What do you like best about the product?
Creating task automations help track sales productivity with the mobile app providing all round accessibility to the sales team. It is secure and scalable for business growth.
What do you dislike about the product?
The customization capabilities means that complex customizations can be built in, with complex automations which further leads to tech debt.
What problems is the product solving and how is that benefiting you?
It helps the sales team track the progress of deals through different stages, giving visibility into which opportunities are likely to close. This leads to better planning and utilization of resources across board.
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