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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Aadesh P.

Sales forecasting module usage

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
We have been using sfdc sales for SSOT on the sales forecasting module that helped us save 1 million on Clari tool procurement.
What do you dislike about the product?
Data cloud incremental approach where its not completely able to operate on formulas fields for cross object reference
What problems is the product solving and how is that benefiting you?
It's solved us implementation on sales forecasting that helped us save 1 million In Clari licensing


    Biotechnology

Kudos to the sales cloud

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Very friendly. My users are always delighted with using it.
What do you dislike about the product?
I would have loved to have all functionalities in a single cloud
What problems is the product solving and how is that benefiting you?
Working as crm lead generation ROI etc


    Krissa Q.

Salesforce sales cloud allows sales team to thrive

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Salesforce sales clouds does a great job in providing transparency, valuable quantitative insight to deals and enable sales team to annotate important take aways with each opportunity.
What do you dislike about the product?
More options for customization and feature to cross functionally collaborate. I
What problems is the product solving and how is that benefiting you?
Understanding challenges with sales cycle.


    Chrissi R.

Worth the Standard Licensing Cost!

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Sales Cloud has allowed our selling team to be more efficient. Everything about an account, contact, or lead is centralized. Opportunities give all levels of the organization pipeline visibility, as appropriate. Reporting and dashboards are FUN!!!
What do you dislike about the product?
Salesforce talks about a lot of great features but they're EXPENSIVE.
What problems is the product solving and how is that benefiting you?
Sellers are selling more than they would with archaic spreadsheets and allowed collaboration helps break down silos.


    Higher Education

Most innovative platform

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Very customizable
Ahead of the competition
What do you dislike about the product?
The Price is a bit high withouth a custom deal
What problems is the product solving and how is that benefiting you?
We practically run the business on salesforce, automating the customwr touchpoints


    Rachel H.

Good tool for directional sales data

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
The sales cloud equips our sales team with data driven sales activities. The ability for each sales user to manage activities per their schedule. Along with the ability to customize views per preference. Would recommend
What do you dislike about the product?
That there is a need for multiple clouds in our org in order to bridge gaps of info
What problems is the product solving and how is that benefiting you?
Making sense of our customer information, helps us identify and manage leads


    Dan K.

Great if you have executive buy-in.

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Kind of like legos, the system can do almost anything you want. You are really only limited by having a good admin and dev team.
What do you dislike about the product?
I do wish Salesforce granted more analytics or AI abilities with the sales cloud license instead of needing to purchase other licenses.
What problems is the product solving and how is that benefiting you?
Consolidating our end user workflow into a single system.


    Mathias J.

Great experience

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Cross usability usage with Salesforce 360
What do you dislike about the product?
Actually I Currently do not see any downsides
What problems is the product solving and how is that benefiting you?
Overviews to plan and conduct customer meetings


    Praveen R.

Great session

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Opportunity management page is really good
What do you dislike about the product?
Lead conversion is not modified and it should be editable
What problems is the product solving and how is that benefiting you?
Easy to use great ui


    Himanshu H.

It just solves your customers demands.

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
The Business automation and its entities.
What do you dislike about the product?
Don't have much dislikes. However we can include more of pre developed automations
What problems is the product solving and how is that benefiting you?
We are tracking sales/opportunities for our infra deals.