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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    聡 .

Advantages

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Customer-centric management for business
What do you dislike about the product?
There are some parts of Standard features lack flexibility
What problems is the product solving and how is that benefiting you?
Tracking the status of Deals


    Human Resources

Awesome experience

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Way to Integrate and engage with the customers
What do you dislike about the product?
Few Lightning pages taking time to load need to improve the overall performance
What problems is the product solving and how is that benefiting you?
Customer experience


    Verified User in Computer & Network Security

G2 review

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Its a good sales tool for your crm needs
What do you dislike about the product?
Nothing at the moment that bothers me anout this tool
What problems is the product solving and how is that benefiting you?
Its helping streamline the sales cloud


    Corey A.

Useful tool, has evolved alot

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Fairly easy to customize based on business needs. Enjoy the UI and out of box processes available
What do you dislike about the product?
Security model is complex and difficult to implement at times
What problems is the product solving and how is that benefiting you?
Accurate revenue forecasting


    Computer Software

Useful for small businesses too

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
There's always a lot of buzz about the effectiveness of Salesforce for larger enterprises, but we've been happy with its usefulness as a small business.
What do you dislike about the product?
Sometimes, it can be a bit difficult to configure advanced options.
What problems is the product solving and how is that benefiting you?
Very useful for reporting and relationship tracking.


    Jason L.

Sales Cloud customer of 14 years

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
It the hub of all our Customer data, moving from Sales to Project management and Support in one seamless platform
What do you dislike about the product?
We can do so much we don't know where to stop.
What problems is the product solving and how is that benefiting you?
Knowing all we can about our customers


    Daniel A.

Fitting for our usecase

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Sales process management and how that lines up with client interaction management has been very useful for our organization
What do you dislike about the product?
Pipeline inspection does not work on cases.
What problems is the product solving and how is that benefiting you?
Sales process management and client crm.


    Construction

Sales Cloud for thr win!

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Sales Cloud allows out company to stay on track with business goals and revenues.
What do you dislike about the product?
Sometimes it can be too customized & needs additional assistance from consultants to fit needs.
What problems is the product solving and how is that benefiting you?
Keeping out sales organized and allows detailed reporting.


    Diana V.

SF for Lead Generation

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Easy integration and customizable with sales process needs.
What do you dislike about the product?
There is nothing I dislike. I'm excited to see how AI integration will enhance sales productivity.
What problems is the product solving and how is that benefiting you?
Standard opportunity paths from start to finish helping program manager track their opportunities.


    Information Technology and Services

Salesforce sales cloud has all that you need to run a successful business

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Salesforce sales cloud has everything you need to run a successful business. We've successfully implemented cpq for our quoting. Opportunity logging and account/contact management is very easy. New technology comes out 3 times a year making sure we are on the cutting edge at all times!
What do you dislike about the product?
Some features are pushed out before they are fully baked.
What problems is the product solving and how is that benefiting you?
It gives us a way to see everything we need to see to make sure our sales process is working. We can analyze where we are in with opportunities and revenue at any point in the year.