Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
As a beginner to this solution so far it’s working good for ua
What do you like best about the product?
CG team is using this solution as we integrate this using Mule, on integration front we love the flexibility and ease of use
What do you dislike about the product?
Nothing as such we are not fully application users.
What problems is the product solving and how is that benefiting you?
Business needs
Business Negotiation and Lead
What do you like best about the product?
I really like the ability to create opportunities, accounts, and account contacts from leads.
What do you dislike about the product?
There are places that don't support Japanese very well. I'm having a bit of trouble when searching. I would be happy if it could be improved a little more.
What problems is the product solving and how is that benefiting you?
Various departments use negotiations for sales, but the rules are not standardized.
Salescloud getting better with Agentforce
What do you like best about the product?
A lot can be automated, improve sales agent's productivity with better insights with agentforce
What do you dislike about the product?
At times hard to track sales pipelines with data skew
What problems is the product solving and how is that benefiting you?
It's omni channel experience is coming handy for customers and sales agents.
Lalitha Review
What do you like best about the product?
THE BEST CRM I HAVE EVER SEEN. Opportunity management and campaign management
What do you dislike about the product?
It doesn't have built-in CPQ,business automations
What problems is the product solving and how is that benefiting you?
Case management,lead management and opportunities management
valuable features
What do you like best about the product?
easy to integrate with other salesforce features
What do you dislike about the product?
haven't fully setup my entire process yet
What problems is the product solving and how is that benefiting you?
having a solution that should easily integrate with my crm
One Stop Shop for all your Sales Data
What do you like best about the product?
Out of the box has all Sales related functions and objects
What do you dislike about the product?
Deployment with Copado is getting difficult with Sales cloud
What problems is the product solving and how is that benefiting you?
Customers want a one stop solution so out of the box Sales cloud does that
CRM Review
What do you like best about the product?
The ability to integrate and develop on the platform. Create workflows and automation and now AI.
What do you dislike about the product?
I don't have any constructive feedback. Everything is great so far.
What problems is the product solving and how is that benefiting you?
Being able to integrate external data and create an end to end process
Salesforce is our go to for account management
What do you like best about the product?
The ability to coordinate sales activities!
What do you dislike about the product?
I wish there were more running dashboards
What problems is the product solving and how is that benefiting you?
The ability to capture kpis around sales activities and opportunities
Sales Cloud is robust but can be simple depending on your use cases
What do you like best about the product?
I love the UI/UX and the overall functionality. When configured properly, it works amazing.
What do you dislike about the product?
I don't like how easy it is to accrue tech debt.
What problems is the product solving and how is that benefiting you?
It is our CRM and it is where we house our data
Sales Cloud is Great
What do you like best about the product?
You don't have to reinvent the wheel everywhere you work. Best practice is best.
What do you dislike about the product?
The pricing model is sometimes a bit high because they know the value. Still a net positive but it can be prohibitive for smaller companies.
What problems is the product solving and how is that benefiting you?
Automating manual tasks, teaching our reps
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