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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Veronica B.

Enable the sales team to focus on what is important

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
I had the chance to work with the sales previously, but I'm impressed with all the new capabilities presented during the dreamforce24.
What do you dislike about the product?
Nothing so far, beside the price that still high.
What problems is the product solving and how is that benefiting you?
In the past, streamlined the sales processes and increased the revenue in 15% in the first quarter after the data stabilization


    Elizabeth C.

Sales Cloud vs Microsoft Dynamics

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Salesforce sales cloud is so much more valuable, reliable, customizable than MS Dynamics
What do you dislike about the product?
Nothing causes me issues in sf sales cloud
What problems is the product solving and how is that benefiting you?
Contract routing


    Insurance

Sales Cloud feedback

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Declarative feature that allows configuration and customization without code. You can learn to be an administrator if you have no IT background.
What do you dislike about the product?
Cost of additional feature can be high. Maintenance and keeping up with changes can be challenging.
What problems is the product solving and how is that benefiting you?
Capturing and identifying key customers and opportunities. Though there are many features our company has not deployed yet, so there is a lot of untapped potential.


    Jennifer R.

Layering on the details

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Ability to plan routes for areas I am less familiar with to optimize my travel time
What do you dislike about the product?
Hard to understand/set up as a sales persons for adoption
What problems is the product solving and how is that benefiting you?
When used it works well.


    Pharmaceuticals

Agile System for the Sales

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
The account Object where Incan manage all my accounts in 1 place.
What do you dislike about the product?
The need to customize to make it industry specific
What problems is the product solving and how is that benefiting you?
One source for all account engagement


    Non-Profit Organization Management

Comprehensive but Complex Sales Solution

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Salesforce Sales Cloud offers an extensive ecosystem of partners and integrations, enabling our company to consolidate customer and process data into a single source of truth.
What do you dislike about the product?
While powerful, Sales Cloud is complex and somewhat expensive, even with a non-profit discount. The learning curve is steep for implementation, but once set up, daily use becomes intuitive.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud consolidates data from various channels into a single platform, providing a unified view of customer interactions and streamlining our sales processes. This improves decision-making and efficiency across teams.


    Murilo P.

The plataform is fantastic

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
The custom active is easy. And conexction the order plataform
What do you dislike about the product?
The ux, is very dificut, and confunssi..
What problems is the product solving and how is that benefiting you?
Sent my emails marketing and personally for my consumer


    Information Technology and Services

Salescloud helps sales teams get good customer’s insights

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
It provides the sales people with autonomy to explore and benefit from no-code or low code features
What do you dislike about the product?
It sometimes makes it difficult to deal with technical debt
What problems is the product solving and how is that benefiting you?
It unifies the sales processes across different teams and helps to get customer's insights


    Construction

Experience with Salesforce

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
What I like best about Salesforce sales cloud is the ability to track and manage all our projects in one place.
What do you dislike about the product?
It can be challenging at times to navigate through the system without getting training.
What problems is the product solving and how is that benefiting you?
The problems this app is solving is the ability to innovate and complete tasks more efficiently.


    Computer Software

Best in Class

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
I like how all of our data can be pin one actionable place.
What do you dislike about the product?
Documentation is great but getting support quickly can be a little difficult unless you pay for it.
What problems is the product solving and how is that benefiting you?
It allows us to track all
Types of journeys and derive actionable insight based on historical outcomes. (E.g. closed won/lost opp analysis)