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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Insurance

Awesome experience

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Easy navigation. Straightforward configuration
What do you dislike about the product?
Usher interface can be a bit better for customizing
What problems is the product solving and how is that benefiting you?
Identify easier navigations


    Staffing and Recruiting

We are using the tool for out sales team

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
The interface and complete features the product provides
What do you dislike about the product?
I like everything this is a full product
What problems is the product solving and how is that benefiting you?
Contacting clients and following up


    Ruchika D.

Collate and zero copy transactions

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Collaboration and efficiency of other cloud services
What do you dislike about the product?
Business units integration and insights generation
What problems is the product solving and how is that benefiting you?
As crm and leads generation


    Information Technology and Services

A super strong sales management tool

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Sales Cloud comes with an out of the box solution that can be ready to use with very little customization. Putting more effort into it. And you get the ideal solution for your company.
What do you dislike about the product?
Some standard features cannot be customized, and that can sometimes impose a limitation.
What problems is the product solving and how is that benefiting you?
It allows us to manage the entire sales process without needing any other tool.


    Karen M.

Sales Cloud is very adaptable

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
I like the fact that sales cloud is totally customizable to adapt to your business perfectly
What do you dislike about the product?
Nothing, I am really pleased with the application
What problems is the product solving and how is that benefiting you?
Combining everything we need about the customer in one place


    Cassidy B.

Sales Cloud Review

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
What I liked best about Salesforce Sales Cloud is its powerful opportunity management and reminder features. The platform's ability to track and prioritize sales opportunities helped us stay focused on high-value prospects. Additionally, setting up reminders ensures that our sales team never misses a follow-up or important task, which keeps deals moving forward and improves overall sales efficiency.
What do you dislike about the product?
What I dislike about Salesforce Sales Cloud is that the lead process can be a bit cumbersome. Although it offers robust features, the flow for managing and nurturing leads isn't as smooth as I'd like it to be, which can occasionally slow down our sales efforts.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud tracks all sales activities, ensuring your team's efforts - calls, follow-ups, and meetings - are visible and recognized, not just closed deals. It automates reporting and highlights each rep's contribution throughout the sales process, providing fair credit and accountability.


    Kritika L.

Fundamental tool for all sales teamz

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Intuitive and easy to setup and use across our sales network, creating valuable business insights
What do you dislike about the product?
Unsure, been using it over 10 years and works really well
What problems is the product solving and how is that benefiting you?
Clear line of sight for sales and pipeline management


    Geetha Choudary D.

Great force

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Navigation is good but usability is not so good
What do you dislike about the product?
Ui You s great but looks little copied from project management tooks
What problems is the product solving and how is that benefiting you?
Navigation


    Cassie C.

Salesforce Administrator

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
All the sales tools it offers - forecasting, Einstein activity capture
What do you dislike about the product?
Wish there were more product that assists with sales activities
What problems is the product solving and how is that benefiting you?
Previously we needed sales cloud to track outbound and inbound calls which help drive conversions


    Igor T.

Solid CRM

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Integration capability with other modular point solutions and Agentforce
What do you dislike about the product?
Ton of people, really congested - crowd control inside buildings could be improved, same for Forest
What problems is the product solving and how is that benefiting you?
Capturing sales structured data and sales team metadata