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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Computer Software

It's good to use product and unlock great sales cloud potential

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Salesforce Sales Cloud stands out for its customization, advanced analytics, and AI-driven insights with Einstein, helping sales teams prioritize leads and forecast effectively. Its automation tools streamline tasks, while seamless integration with other platforms enhances overall productivity and efficiency.
What do you dislike about the product?
One drawback of Salesforce Sales Cloud is its complexity, especially for new users, as the extensive customization options can lead to a steep learning curve. Additionally, the cost can be high, particularly for smaller businesses, and some users find that the system can become slow or cluttered as more data is added.
What problems is the product solving and how is that benefiting you?
It unlocks a great potential for sales rep to sales faster by having an integrated customer 360 view beforehand while interacting with customers.


    Tejas S.

Sales cloud review

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Ease of use
Flexibility
Customer UI experience
What do you dislike about the product?
Release notes challenges for each release
What problems is the product solving and how is that benefiting you?
Opportunity management


    Alejandro A.

It’s very easy and productive for my team

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Pipeline and Forecasting to planning entire year
What do you dislike about the product?
Process to learn to use it and start to take advantage
What problems is the product solving and how is that benefiting you?
Make a route an pipeline of our clients and opportinities


    Madhuri G.

Sales cloud useful for the customers

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Useful easy for customers and sales users
What do you dislike about the product?
Not likely and sometimes it was slow to the users
What problems is the product solving and how is that benefiting you?
Interactions with users


    Professional Training & Coaching

Bringing order into chaos

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
To know what each sales rep is on to and to guide them to success
What do you dislike about the product?
The pricing, i.e I want to pay what I use and not the whole thing
What problems is the product solving and how is that benefiting you?
Creating and managing sales pipeline


    Mike M.

Sales Cloud is a must for any size and style of sales team!

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
I love how configurable Sales Cloud is! I can build a sales process for various teams with different stages and probabilities.
What do you dislike about the product?
It can be a bit overwhelming for smaller sales teams, but can be configured to hide unused fields and functionality.
What problems is the product solving and how is that benefiting you?
Pipeline tracking and accountability.


    Media Production

Sales Cloud is a must for sellers

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Ease of setting up and onboarding sellers to get started on Opportunities and closing them.
What do you dislike about the product?
More OOTB features can be provided and the cost of using Sales Cloud could be lower.
What problems is the product solving and how is that benefiting you?
It helps us in optimizing our Sales pipeline and closing Opportunites faster.


    Manufacturing

Sales cloud review

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
The ability to target leads more effectively.
What do you dislike about the product?
There wasn't much that stuck out that I disliked.
What problems is the product solving and how is that benefiting you?
Lead and account management, with the ability to target new customers


    Food & Beverages

Customer relationship platform made easy in Maps

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Salesforce Maps help you sell to and serve customers better, optimize schedules and routes for in-person and virtual visits, and find new business.
What do you dislike about the product?
The UI can be more user friendly. It looks very pretty but it can add more user friendly access and shortcuts
What problems is the product solving and how is that benefiting you?
Scheduling and planning


    Telecommunications

It is a necessary evolution to streamline the integration of referential integrity and data exploitation.

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
That in the company we are already making progress in this area and I hope that by next year we can start using it!!!
What do you dislike about the product?
Prices are often a major topic in the investment decision the company is seeking, and the existing alliance with Microsoft is a priority, so other tools are discarded.
What problems is the product solving and how is that benefiting you?
There is a lack of trained personnel and expense control in the company.