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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Financial Services

Find Your Leads

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Salesforce Marketing Cloud easily identifies leads and guide you toward your action items.
What do you dislike about the product?
Reporting functions still need a little bit of attention.
What problems is the product solving and how is that benefiting you?
Identifying new or existing customers that need to be contacted for a new loan.


    sahithi s.

Technology Driven

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Low code automation tools are very helpful to achieve a lot with relatively less efforts. I love flow builder.
What do you dislike about the product?
There is'nt any downside. I'm still exploring the capabilities of it so haven't come across the limitations or dislikes yet!
What problems is the product solving and how is that benefiting you?
We are moving away from legacy system to salesforce and this will help us to operate and communicate with other systems in a better way


    Karim L.

Excellent user experience

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Sales Cloud is very easy to use and simplifies tasks for sales teams. It helps save time by automating some of the more routine work and gives useful insights that help improve customer relationships. Overall, it makes the sales process smoother and more efficient.
What do you dislike about the product?
One potential disadvantage of Sales Cloud is that it can take time and effort to customize the platform to fit specific business needs, especially for smaller teams with limited technical resources.
What problems is the product solving and how is that benefiting you?
Automate a lot of routines


    Consulting

Awesome product

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Easily customisable to meet business needs
What do you dislike about the product?
Can be difficult to get up and running without consultant expertise
What problems is the product solving and how is that benefiting you?
Helping us manage our pipeline


    Vaibhav B.

Sales cloud

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
How it can manage opportunity pipelines.
What do you dislike about the product?
Campaign members can be pain to manage and update
What problems is the product solving and how is that benefiting you?
Identifying probable investors and we are using internal ai to solve it


    Sridhar N.

A Complete Sales cycle

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Salesforce Sales Cloud provides the most wholesome CRM experience to the Sales team
What do you dislike about the product?
None. I've been working on Sales Cloud for over 10 years and it's never been disappointing.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud helps our global sales team get a 360 view of the pipeline


    Manufacturing

There seem to be minimal limitations to the customization possible for sales users.

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Flexibility and visualization tools are nice
What do you dislike about the product?
Reporting on more than 3 levels of data is frustrating.
What problems is the product solving and how is that benefiting you?
Limitations of object details based on user profiles and permissions


    Financial Services

Dr. Dolittle of the tech world!!

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
It is the language of the tech world. It can talk and communicate with everything out there that you need to do all your business processes and meet all of your data needs.
What do you dislike about the product?
What's to dislike? The automations are top notch and the data processes is amazing. The reports could use some love.
What problems is the product solving and how is that benefiting you?
Communication across several platforms that brings it into one ecosystem for all of our agents to do their work.


    Varun S.

Fantastic tool

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Ability to increase productivity to sales
What do you dislike about the product?
Nothing as such in the solution, with new functionalities coming in
What problems is the product solving and how is that benefiting you?
Good insights


    Financial Services

Easy to Use

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
It allows our customers to easily self serve while giving tools for our agents to assist customers.
What do you dislike about the product?
The hardest is finding a developer to assist
What problems is the product solving and how is that benefiting you?
Allowing customers to self serve and improve agent efficiencies