Sign in Agent Mode
Categories
Become a Channel Partner Sell in AWS Marketplace Amazon Web Services Home Help

Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Chrissi R.

Worth the Standard Licensing Cost!

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Sales Cloud has allowed our selling team to be more efficient. Everything about an account, contact, or lead is centralized. Opportunities give all levels of the organization pipeline visibility, as appropriate. Reporting and dashboards are FUN!!!
What do you dislike about the product?
Salesforce talks about a lot of great features but they're EXPENSIVE.
What problems is the product solving and how is that benefiting you?
Sellers are selling more than they would with archaic spreadsheets and allowed collaboration helps break down silos.


    Higher Education

Most innovative platform

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Very customizable
Ahead of the competition
What do you dislike about the product?
The Price is a bit high withouth a custom deal
What problems is the product solving and how is that benefiting you?
We practically run the business on salesforce, automating the customwr touchpoints


    Rachel H.

Good tool for directional sales data

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
The sales cloud equips our sales team with data driven sales activities. The ability for each sales user to manage activities per their schedule. Along with the ability to customize views per preference. Would recommend
What do you dislike about the product?
That there is a need for multiple clouds in our org in order to bridge gaps of info
What problems is the product solving and how is that benefiting you?
Making sense of our customer information, helps us identify and manage leads


    Grace M.

Best in class tools and experience.

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Sales cloud is simple enough for new users and advanced enough tech stack for developers. Allows you to create the environment that you need specifically.
What do you dislike about the product?
New features frequently come with additional costs, and there are not many resources or tools available to support training and encourage adoption.
What problems is the product solving and how is that benefiting you?
Connecting data and people on a daily basis.


    Dan K.

Great if you have executive buy-in.

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Kind of like legos, the system can do almost anything you want. You are really only limited by having a good admin and dev team.
What do you dislike about the product?
I do wish Salesforce granted more analytics or AI abilities with the sales cloud license instead of needing to purchase other licenses.
What problems is the product solving and how is that benefiting you?
Consolidating our end user workflow into a single system.


    Mathias J.

Great experience

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Cross usability usage with Salesforce 360
What do you dislike about the product?
Actually I Currently do not see any downsides
What problems is the product solving and how is that benefiting you?
Overviews to plan and conduct customer meetings


    Praveen R.

Great session

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Opportunity management page is really good
What do you dislike about the product?
Lead conversion is not modified and it should be editable
What problems is the product solving and how is that benefiting you?
Easy to use great ui


    Himanshu H.

It just solves your customers demands.

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
The Business automation and its entities.
What do you dislike about the product?
Don't have much dislikes. However we can include more of pre developed automations
What problems is the product solving and how is that benefiting you?
We are tracking sales/opportunities for our infra deals.


    Raul L.

It was inspiring and motivational

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
It allows the sales team in my company to gain productivity and increase sales having a better overview of pipeline and priorities
What do you dislike about the product?
It would need a better integration with other data sources
What problems is the product solving and how is that benefiting you?
Pipeline management and leadership visibility to prioritize internal resources


    Julie M.

Sr. Sales Ops Systems & Process

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Easy to use for Sales Users! No code solution.
What do you dislike about the product?
Cpq is troublesome because our company has customized so much.
What problems is the product solving and how is that benefiting you?
Customer, account, contacts all in one place.