Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Sales cloud
What do you like best about the product?
The ease for which any sales process can be implemented
What do you dislike about the product?
Entering forecasting quotas one record at a time.
What problems is the product solving and how is that benefiting you?
Each sales team has its own unique process and ways of tracking forecasts. Collaborating on opportunities is also easily achieved with sales cloud while also considering opportunities split.
Usability & Adoption
What do you like best about the product?
user friendly interface helps adoption & quarterly product release updates bring regular improvements
What do you dislike about the product?
The cost is high for the product but it is worth the cost : )
What problems is the product solving and how is that benefiting you?
Salesfore sales Cloud helps us with engagement tracking and contact management
Sales Excellence and Data Driven Solutions
What do you like best about the product?
Account management is my favorite part of this sales CRM solution. Salesforce gives a uniform platform where accounts can integrate with ERP systems and other instances of Salesforce. This enables seamless account management for all sales channels.
What do you dislike about the product?
One challenge we face with this service is reporting on child custom objects with multiple hierarchies of quotes. You can use joint reporting to support, but not perfect.
What problems is the product solving and how is that benefiting you?
This is solving our volume problem and real time updates to opportunities or business grooms. Enabling parties to interact with records at the same time has been crucial.
Great value and must for fast paced sales organization
What do you like best about the product?
All the new features including sales engagement, opportunity scring sales auto activity logging, calling from sales app and enhanced forecasting are great value add and efficiency boosting features
What do you dislike about the product?
Not really something that I can think off
What problems is the product solving and how is that benefiting you?
Focusing on the right deals at right time , forecasting
Salesforce Maps - Customers
What do you like best about the product?
Maps offers an extended way of transforming your sales team to engage with customer success through a visualization of where customer projects are at in the purchase cycle.
What do you dislike about the product?
Importation of data from external sources including revenue.
What problems is the product solving and how is that benefiting you?
Customer visits, review of territory time management and timeline of closure for pipeline.
Salesforce Sales Cloud review
What do you like best about the product?
I like its ability to streamline and automate sales process.The customization option allows to tailor workflows and dashboards.
What do you dislike about the product?
Cost is expensive. Customization is a bit challenging as it requires developers support.
What problems is the product solving and how is that benefiting you?
It gives a great real-time insights for sales teams performance like KPIs. Provide ways to track leads, oppurtunities and follow ups.
Love sales cloud
What do you like best about the product?
Ease of use, easily customizable, quick implementation
What do you dislike about the product?
Lots of standard objects that aren't always used
What problems is the product solving and how is that benefiting you?
Warehouse for all customer data
All sales talented activities in one place!
What do you like best about the product?
We have successfully consolidated all our sales related processes and data flows in one place. The data and insight this generates has been remarkable.
What do you dislike about the product?
In transparency of how it links to all the other Salesforce products.
What problems is the product solving and how is that benefiting you?
We have replaced different legacy tools with just one product.
Efficient right out of the box
What do you like best about the product?
Organized way to acces and sell to B2B and b2c
What do you dislike about the product?
Not sales per se... but more knowledge on implementation and capabilities from partner would be great
What problems is the product solving and how is that benefiting you?
B2B is thriving
Amazing
What do you like best about the product?
All the features are super exciting and we are liking it
What do you dislike about the product?
The revenue model to generate the codes.
What problems is the product solving and how is that benefiting you?
To manage the leads
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