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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,027 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Breena F.

Sales Cloud simplifies things

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Convenience of all my information in once area that is customizable for how my business runs
What do you dislike about the product?
Doesn't necessarily work for leads that are serviced from a 3rd party and contact is with that 3rd party and not the customer
What problems is the product solving and how is that benefiting you?
Centralized tracking and communications


    Karen B.

Effective tool for any sales team

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Sales cloud enables sales teams to effectively track leads, sales activities, pipeliene, forecasting and more.
What do you dislike about the product?
Nothing! There are so many customization options that it's easy for an Administrator to tailor Sales Cloud to align with the business.
What problems is the product solving and how is that benefiting you?
Salesforce helps us visualize our sales pipeline, making this data easy to share and access


    Francesca P.

Sales experience

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
The possibility of selling my products in a simple way and allowing me to cross-sell to my customers
What do you dislike about the product?
Integration with other clouds is not that simple
What problems is the product solving and how is that benefiting you?
The integration with other applications


    Sal A.

Sales cloud is our go to sales platform

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Its a must have tool for sales and marketing teams looking for growth
What do you dislike about the product?
It requires a lot of resource and customization
What problems is the product solving and how is that benefiting you?
Track and grow sales and revenue


    Telecommunications

Get things done in no time

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Amazing end to end capabilities for your sales teams integrated with AI
What do you dislike about the product?
Need compensation management as part of it
What problems is the product solving and how is that benefiting you?
End to end capabilities on sales


    Andi H.

Customizable dynamic platform

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Not all Sales processes and cycles are the same. I love that Salesforce Sales Cloud knows this and takes this into consideration, making it so easy to customize for your process.
What do you dislike about the product?
I dislike how it is so difficult to get sales reps to actually try and use it. Once they do, they love it. It's the initial hurdle of getting them to try that's difficult.
What problems is the product solving and how is that benefiting you?
Helping to provide visibility into where sales are in the process and what may be in danger.


    Jael N.

Supports our Field Service implementation

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Great features for supporting our service agents
What do you dislike about the product?
Not easily compatible with field service solutions
What problems is the product solving and how is that benefiting you?
Routes


    Financial Services

Sales cloud platform

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Allows our team to manage pipelines and opportunities
What do you dislike about the product?
At first the deployment process but since have implemented copado to assist
What problems is the product solving and how is that benefiting you?
Reporting of pipeline management and opportunities


    Karthik B.

Very good and robust

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Easy platform to manage leads, contracts, renewals from prospecting to conversion
What do you dislike about the product?
Nothing major in my opinion. Better Integration would help
What problems is the product solving and how is that benefiting you?
Selling in one plstform, integrated with service


    Oil & Energy

Does the job!

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
It is highly customizable and programmable
What do you dislike about the product?
Notes object is very difficult to work with
What problems is the product solving and how is that benefiting you?
Tracking gallon value of all the accountsand associating contacts.