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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,027 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Manufacturing

Great solution for deals

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Better kpi reporting and summarized deal view
What do you dislike about the product?
Honestly there is nothing specific to dislike really
What problems is the product solving and how is that benefiting you?
condensed customer view and KPI reporting


    claudia a.

SFDC enthusiast

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
having easy access to data in organized way
What do you dislike about the product?
the set up to get going and keep data organized
What problems is the product solving and how is that benefiting you?
easy access to communicate and share data between sales and customer service


    Chirag S.

Great cloud product for sales team

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Easy to manage accounts contacts and opportunities
What do you dislike about the product?
Nothing yet, we are able to create custom solution and integrate other system with sales cloud
What problems is the product solving and how is that benefiting you?
Managing accounts contacts and opportunities


    Environmental Services

Maps Make It Better

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Easy access for users on the spot saving time and resources.
What do you dislike about the product?
So far...nothing. Working as expected from the start.
What problems is the product solving and how is that benefiting you?
Route planning. Address confirmation.


    Hospital & Health Care

Love the integration of AI into the flow of work

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Fully integrated with other salesforce products on the platform
What do you dislike about the product?
Can be difficult for new users to get comfortable on the platform
What problems is the product solving and how is that benefiting you?
Helping us get closer to the customer


    Maggie L.

Best app for sales teams of all sizes. Highly customizable

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Standard data model is useful for sales teams from startup to enterprise. Highly configurable and customizable. Ability to build screenflows to further guide users in the interface. Integrations to other tools for sales engagement, dialers, enrichment and routing help streamline productivity.
What do you dislike about the product?
Being able to report on leads and contacts in the same reports without having to use campaigns with campainn members report or using joined reports
What problems is the product solving and how is that benefiting you?
Customer 360 for sales


    Łukasz D.

10 years of experience

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
It works like expected, easy to configure and implement.
What do you dislike about the product?
High license costs if we want to buy it to all employees.
What problems is the product solving and how is that benefiting you?
Opportunity and lead management in one place.


    Non-Profit Organization Management

Best product ever

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
That is helps us collect all the legacy information in one place that interconnects our team
What do you dislike about the product?
Sometimes there are too many fields that are not necessary
What problems is the product solving and how is that benefiting you?
Keeps track of the relationships we are building with third parties


    Agata W.

Long experience

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
It has all sales functions in one place.
What do you dislike about the product?
High cost of licences for our employees.
What problems is the product solving and how is that benefiting you?
Opportunity and lead management


    Rushikesh K.

Principal Architect

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Easy of use. Integration with other cloud
What do you dislike about the product?
Platform limitations. Tight integration with revenue cloud
What problems is the product solving and how is that benefiting you?
Entire sales cycle