Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
CRM
What do you like best about the product?
It is an excellent way to track sales pipeline and keep track of account details
What do you dislike about the product?
It can be complicated for end users if not configured well
What problems is the product solving and how is that benefiting you?
Pipeline management
It is the best in market
What do you like best about the product?
Salesforce sales cloud is best in business
What do you dislike about the product?
Lot of things keep upgrading so we need to keep up with pace.
What problems is the product solving and how is that benefiting you?
We use it fot complete CPQ and manage our customer
Easy to use
What do you like best about the product?
Ease to use and integrations with other system.
What do you dislike about the product?
Nothing. All the provided features are good
What problems is the product solving and how is that benefiting you?
Opportunity management
Architect
What do you like best about the product?
Sales functionalities, ease of use, standard objects
What do you dislike about the product?
Next best action should be free and should not be charged
What problems is the product solving and how is that benefiting you?
Sales objects
The unicorn
What do you like best about the product?
Facilities and integration with data of any other system
What do you dislike about the product?
Time of start operation is a lot because no the all time know
What problems is the product solving and how is that benefiting you?
Solve to integration the dat in the same local, able to deal with data more facility and fast
Sales Cloud is the most comprehensive solution for modern AI enterprise
What do you like best about the product?
The flexibility in customizing the platform to fit clients' needs.
What do you dislike about the product?
Inherent complexity of the solution can be overwhelming, expecially for clients without a dedicated admin team or implementation partner.
What problems is the product solving and how is that benefiting you?
Staying organized through the sales pipeline. Keeping track of open opportunities and our interactions with clients and prospects
Deliver customer success
What do you like best about the product?
Agentforce for Sales Cloud provides actions. To perform actions, close the deals very quickly and improve the sales process. Sales Cloud is very easy to use for salespeople. We use it daily to generate leads. Integrated with other systems to show a 360-degree view of the customer. We implement a lot of features very easily to streamline the business. Salesforce customer support is good at resolving unknown issues.
What do you dislike about the product?
I didn't see the negatives inside of sales cloud
What problems is the product solving and how is that benefiting you?
Get the insights to analyze KPIs to obtain in seconds across different channels using the AgentForce.
Amazed with Salesforce Maps
What do you like best about the product?
This is literally all at one place! We recently recently purchased salesforce map at my company, and I am amazed as I was working with the implementation. I have to set up those layers spins that I wanted to see on the maps and all the data are literally on the map. My sales team is really happy.
What do you dislike about the product?
Since it was a new implementation initially, we didn't know how to get things around, but eventually, we figured out with the support of the salesforce team. Honestly, there is nothing that I dislike for the moment.
What problems is the product solving and how is that benefiting you?
My outside sales team is highly benefited out of salesforce maps. Shows all the distributors And the customers located close by and also routes to their location. Not That also shows all the information related to their account.
Sweet sales cloud
What do you like best about the product?
Love all the different features available and how easy it is to customize to our business
What do you dislike about the product?
Requires a little bit of knowledge to get around and make it what you need
What problems is the product solving and how is that benefiting you?
Data analytics and follow up
good
What do you like best about the product?
What I like best about Salesforce Sales Cloud is its ability to provide a comprehensive view of customer interactions and sales data. The platform's robust analytics and reporting tools allow for real-time insights, helping sales teams make informed decisions. Additionally, its automation features streamline repetitive tasks, enabling sales professionals to focus more on building relationships and closing deals. The integration capabilities with other tools and applications also enhance productivity and collaboration across teams.
What do you dislike about the product?
One of the main drawbacks of Salesforce Sales Cloud is its complexity. The extensive features can be overwhelming for new users, requiring significant time for training and adaptation. Additionally, customization options, while powerful, can sometimes lead to confusion if not managed carefully. Lastly, the cost can be a concern for smaller businesses, as the pricing structure can escalate with added features and user licenses.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud addresses several key challenges in sales management, such as disorganized customer data and inefficient processes. By centralizing all customer interactions and sales information, it provides a unified view that enhances collaboration and communication within teams. This streamlining of processes leads to increased productivity, allowing sales professionals to focus on nurturing relationships and closing deals. The analytics tools also help in identifying trends and opportunities, ultimately driving better decision-making and improved sales performance. Overall, these solutions contribute to more efficient operations and higher revenue growth.
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