Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Great Workflow and Account Management, but Customization Slows Development
What do you like best about the product?
Workflow enhancements and account management
What do you dislike about the product?
Have to customize a lot of pieces which slows down future development
What problems is the product solving and how is that benefiting you?
Provide pipeline analytics and relationships details allowing sellers do focus on what they do best.
Comprehensive Sales Management, but Steep Learning Curve
What do you like best about the product?
What I like best about Salesforce Sales Cloud is how it brings everything sales-related into one place. From tracking leads and opportunities to managing pipelines and forecasting, it keeps the entire sales process organized and transparent.
What do you dislike about the product?
While Salesforce Sales Cloud is a powerful platform, it can feel a bit overwhelming at first. There are so many features and customization options that it takes time to learn and set up everything properly. Some tasks require extra clicks or admin support, which can slow things down initially.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud helps us track and manage client leads from first contact through case onboarding. Before, we relied on spreadsheets and email threads, which made it easy for potential clients to slip through the cracks. Now, every inquiry is logged, assigned, and followed up automatically.
Sales with Sales Cloud
What do you like best about the product?
Ability to drive desired behaviour of sales activity through data capture to analytics to insights
What do you dislike about the product?
Nothing comes to mind at the moment in the way I use it.
What problems is the product solving and how is that benefiting you?
Use of system driven processes and validation with opportunity creation
Data Accuracy with validation
Insights with greater reporting capability
Data Accuracy with validation
Insights with greater reporting capability
Boosted Sales Team Productivity, No Complaints
What do you like best about the product?
How improve the productivity of our sales team
What do you dislike about the product?
Nothing all is fine , our user are happy
What problems is the product solving and how is that benefiting you?
Reporting, manage the papeline, centralize the information
Industry-Standard CRM with Room for Reporting Improvement
What do you like best about the product?
I appreciate the cloud capabilities of Salesforce, which allow me to access it from anywhere, enhancing flexibility. The CRM capabilities are industry standard, ensuring easy adoption for managing sales. I find opportunity management valuable for tracking high-value opportunities and focusing efforts where needed.
What do you dislike about the product?
I find that the reporting capabilities of Salesforce Sales Cloud are not great and could use significant improvement. Additionally, profile management, specifically deploying profiles, is not easy and requires further development to be user-friendly.
What problems is the product solving and how is that benefiting you?
I use Salesforce Sales Cloud for effective team management, lead tracking, and accessing CRM capabilities from anywhere. It helps track high-value opportunities and simplifies territory management.
Efficient Sales Automation and Insights, but Integration Can Be Tricky
What do you like best about the product?
What I like best about Salesforce Sales Cloud is its ability to automate tasks and provide smart insights through AI. It simplifies lead and opportunity management, making the sales process more efficient. Plus, it connects communication channels for faster, more personalized engagement.
What do you dislike about the product?
Salesforce Sales Cloud integration with third-party apps can be complex and often requires technical expertise to ensure smooth connectivity.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud centralizes customer data and automates sales tasks, solving inefficiencies in the sales cycle. It helps prioritize leads, track performance, and close deals faster. The result is a more productive and data-driven sales process.
Seamless Integration, Boosted Sales and Efficiency
What do you like best about the product?
I appreciate the smooth setup process of Salesforce Sales Cloud with the assistance of the right system integrator. I find the conversion tracking from leads to customers and the use of dashboards for monthly presentations to the senior team extremely beneficial. The self-service enabled application is particularly useful, allowing the sales team to access insights on iPads or mobile phones, significantly reducing paperwork. Additionally, I value the integration of AI, which facilitates voice-to-text translation, easing data input while on the field.
What do you dislike about the product?
None
What problems is the product solving and how is that benefiting you?
I use Salesforce Sales Cloud to track lead conversions easily and present dashboards to senior teams monthly, helping increase sales revenue from new and existing customers. It reduces paperwork through self-service applications, enabling our team to access insights on mobile devices.
Great Sales Insights, but Pricey
What do you like best about the product?
Perfect for having insight on the pipeline, how sales are doing great (or not)
What do you dislike about the product?
The price, but I understand why because it brings value
What problems is the product solving and how is that benefiting you?
I am able to find everything I need about my client in one place
Great for Centralizing Information
What do you like best about the product?
All info in one place, new features included in license
What do you dislike about the product?
High barriers to entry for new users, requires learning curve
What problems is the product solving and how is that benefiting you?
Gives transparency and visibility to the lead to quote
Seamless Workflow but Needs Better Pricing
What do you like best about the product?
I appreciate Salesforce Sales Cloud for enabling us to onboard new customers much faster, making our processes more efficient. I also find the Einstein insights particularly useful for improving customer retention and keeping track of renewal timelines. Additionally, the seamless workflow process is a significant advantage and a reason I would consider purchasing it again.
What do you dislike about the product?
I dislike the current pricing structure of Salesforce Sales Cloud.
What problems is the product solving and how is that benefiting you?
I use Salesforce Sales Cloud to onboard customers faster and benefit from improved customer retention and renewal insights with Einstein.
showing 141 - 150