Agentforce Sales
Salesforce, Inc.External reviews
10,027 reviews
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External reviews are not included in the AWS star rating for the product.
Seamless experience from Sales to Marketing
What do you like best about the product?
Using Sales Cloud has enabled my team to more seamlessly have unified customer data that can be shared across our sales and marketing teams.
What do you dislike about the product?
Some limitiations if we use outside data systems.
What problems is the product solving and how is that benefiting you?
Giving us more unified review of customer data.
Sales Cloud is the one
What do you like best about the product?
Salescloud provides powerful opportunity management with a vast amount of customization.
What do you dislike about the product?
It's expensive and users can be resistant to change
What problems is the product solving and how is that benefiting you?
Opportunity tracking and reporting
More than a CRM tool
What do you like best about the product?
It empowers sales reps, as it provides easy access to essential data
What do you dislike about the product?
Engaging users is sometimes difficult, as they are not trusting that data is handled securely.
What problems is the product solving and how is that benefiting you?
It is solving the previous patterns of storing sales data on individual reps laptops now to a centralized location.
Very powerful tool
What do you like best about the product?
The flexibility to create workflows and track opportunities
What do you dislike about the product?
An expert level is needed to obtain maximum benefit.
What problems is the product solving and how is that benefiting you?
Follow up on leads
Easy Config
What do you like best about the product?
As an Admin Maps is easy to learn & configure for users
What do you dislike about the product?
The inability to assign permission based on perm sets instead of profiles
What problems is the product solving and how is that benefiting you?
We use it for several purposes - event hosting, sale rep visits, and marketing purposes
Does what you need it to do
What do you like best about the product?
I like the infusion of AI which makes everything easier!
What do you dislike about the product?
Nothing right now but it might change at some point
What problems is the product solving and how is that benefiting you?
Helping me solve manual data issues that would take a lot of time
Works best for Service Company
What do you like best about the product?
We use Sales Cloud for Most of our customers in Healthcare and it provides us with exactly what we want from a Sales tool!
What do you dislike about the product?
Some of the functions are very rigid or complex
What problems is the product solving and how is that benefiting you?
Sales and prospecting
Sales cloud rocks
What do you like best about the product?
All your sales data and processes automated and in one place
What do you dislike about the product?
There is not too much to dislike about the product
What problems is the product solving and how is that benefiting you?
We are able to identify customer trends and activity better. Use this as our platform to produce and manage our pipeline
Going on 10 years with Salesforce
What do you like best about the product?
Our company started with Sales Cloud in 2013 and have built all of our systems around it. It's so great to have a low code, efficient solution to optimize sales and make our business agile and quickly configurable to meet new challenges.
What do you dislike about the product?
The biggest drawback is the cost to maintain licenses and grow without paying too much.
What problems is the product solving and how is that benefiting you?
Allowing users access to data they need to make decisions quickly, quick easy custom reporting, etc
Great platform
What do you like best about the product?
It's a comprehensive business automation platform.
What do you dislike about the product?
Sometimes overwhelming with the amount of products and brands being launched, renamed and mixed together.
What problems is the product solving and how is that benefiting you?
360 view of customers, revenue and pipeline automation.
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