Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Been using it since 2014. Never let down.
What do you like best about the product?
Very intuitive and easy to use. Very valuable tool in our arsenal of tools.
What do you dislike about the product?
I don't dislike anything about Sales Cloud.
What problems is the product solving and how is that benefiting you?
Providing us insight on our business potential and funnel development.
Have been implementing and using sales cloud for more than 14 years
What do you like best about the product?
Account, Lead management, opportunity management, Campaign & members, quote management, this is all a customer needs to get started with Sales
What do you dislike about the product?
Quote management needs to be more customisable
What problems is the product solving and how is that benefiting you?
Manage sales
Sales Cloud Meets our needs
What do you like best about the product?
Sales cloud is a great repository of our customer information. We use the quoting tool mostly in sales cloud.
What do you dislike about the product?
Accounts and contacts labeled as inactive should not appear in global searches.
What problems is the product solving and how is that benefiting you?
Connecting outlook to sf is great so we are able to know who and when someone contacted the customer.
Staple CRM for businesses
What do you like best about the product?
Sales cloud is a strong flexible CRM with a one of the largest and active communities of experts and certified professionals.
What do you dislike about the product?
User management could be more streamlined and accessing new features could be streamlined as well
What problems is the product solving and how is that benefiting you?
Organizing business data and automating processes
Sales cloud review
What do you like best about the product?
Ease of use.
Accounts team and it's visibility fwature6
Accounts team and it's visibility fwature6
What do you dislike about the product?
Overall, I have no complaints. Salesforce Sales cloud has all good features.
What problems is the product solving and how is that benefiting you?
Account, opportunity and lead Management
Would Recommend
What do you like best about the product?
The cababilities to make your team more productive and to implement your business process are top tier.
What do you dislike about the product?
the price of add ons when you want additional cool features
What problems is the product solving and how is that benefiting you?
One place for the whole company to enter, report, and take action on data
Intuitive Platform
What do you like best about the product?
Ease of use, flexibility, low code solution
What do you dislike about the product?
High cost of add ons, legacy features that don't get deprecated
What problems is the product solving and how is that benefiting you?
Capturing unstructured data from sales reps
Case Management
What do you like best about the product?
Service Cloud provides amazing features for internal support case management. Automation is key for high volume and you can get it all. Leaving in Salesforce why use another tool? It's great and I wouldn't go back
What do you dislike about the product?
There is no downside to me. like it much.
What problems is the product solving and how is that benefiting you?
Internal Salesforce Support case management and knowledge management
Good CX
What do you like best about the product?
Opty & Quote Management, Territory management
What do you dislike about the product?
I think i dont dislike this product at all
What problems is the product solving and how is that benefiting you?
Sales journey for B2B
Salesforce Sales Cloud is able to meet all business requirements.
What do you like best about the product?
Salesforce Sales Cloud is easy to configure and maintain and is scalable as my company grows.
What do you dislike about the product?
Forecasting tool is somewhat limited and does not meet all use cases.
What problems is the product solving and how is that benefiting you?
Managing customer relationships, lead and opportunity management, forecasting, approval processes.
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