Agentforce Sales
Salesforce, Inc.External reviews
10,027 reviews
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External reviews are not included in the AWS star rating for the product.
I have been a consumer of a company that uses this and it truly has been a magical experience.
What do you like best about the product?
Easy to track consumer preference and 360 view
What do you dislike about the product?
I have not seen anything that I dislike so far.
What problems is the product solving and how is that benefiting you?
Helps us track consumer information and the "show me you know me"
As useful as the data it is based off of
What do you like best about the product?
Sales cloud is a good tool
For our teams. I'll be curious to see how agents improve this tool
For our teams. I'll be curious to see how agents improve this tool
What do you dislike about the product?
Sales cloud is only as good as the data it feeds off of
What problems is the product solving and how is that benefiting you?
Emails previously nor being logged consistently
Love the geo ability
What do you like best about the product?
It's helpful when we use the zip radius for our club events.
What do you dislike about the product?
Can't export more than 5000 results, should be unlimited.
What problems is the product solving and how is that benefiting you?
Allows us to map our club events.
Sales Cloud pro
What do you like best about the product?
Flexibilty and adaption to business needs.
What do you dislike about the product?
Easy Customization makes things cluttered, hard to resist adding something company specific even if there is a way to avoid.
What problems is the product solving and how is that benefiting you?
Brings global sales org together
Streamline sales for business growth
What do you like best about the product?
Salesforce Sales Cloud stands out for its robust CRM features that streamline the sales process from lead management to deal closure. I appreciate how customizable it is, allowing for tailored workflows and reports that fit specific business needs. The integration with other Salesforce tools, like Marketing Cloud and Data Cloud, enhances visibility and provides a 360-degree view of customer interactions. Its AI-powered insights, like forecasting and opportunity scoring, help prioritize efforts effectively. Overall, it’s a powerful tool for improving productivity and driving growth.
What do you dislike about the product?
One of the challenges I’ve encountered with Salesforce Sales Cloud is reporting on campaign performance. While the platform offers robust reporting tools, pulling detailed insights from multiple campaigns can be cumbersome. Data across different sources often requires additional manipulation to get the full picture, and there are limitations when trying to report on multi-touch attribution or track ROI seamlessly across complex campaigns. The learning curve for building custom reports and dashboards can also be steep, requiring more time to surface key performance metrics than expected.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud helps us resolve several key business problems, particularly around managing and streamlining the sales process. It centralizes all customer data, making it easier for sales teams to track leads, opportunities, and interactions in one place. This improves lead conversion rates by ensuring no opportunities are missed, and sales reps can follow up more efficiently. It also enhances forecasting accuracy with real-time data, helping us make better-informed business decisions. Additionally, the automation of tasks like email follow-ups, deal tracking, and approval processes reduces manual effort, increasing overall productivity and shortening the sales cycle.
Love Sales Cloud
What do you like best about the product?
Love sales cloud to drive sales productivity and accuracy
What do you dislike about the product?
Lots of steps and not having correct data entered
What problems is the product solving and how is that benefiting you?
Sales numbers and data accuracy
I am a product owner for a Salesforce CAR on an agile release train
What do you like best about the product?
The 360 approach it enables you to strive for to enable employees to be at their best for the customer.
What do you dislike about the product?
Nothing so far, the platform is very adaptable.
What problems is the product solving and how is that benefiting you?
Bringing together customer data and being able to provide customer data to the end user in a timely and relevant manner
Sales cloud improves productivity
What do you like best about the product?
That its easy and shows a 360 view of my customer!
What do you dislike about the product?
No out of the box opportunity competitor in lightning
What problems is the product solving and how is that benefiting you?
Lead conversion
Sales predictions
What do you like best about the product?
Sales predictions and dashboards are good instruments for sales development.
What do you dislike about the product?
Nothing, it is easy to use and helpful!!
What problems is the product solving and how is that benefiting you?
Tracking my sales team, improving sales
Sales excellent
What do you like best about the product?
Everything from lead to opportunity to order
What do you dislike about the product?
Nothing in particular about the product at all
What problems is the product solving and how is that benefiting you?
Lead and opportunity
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