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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Facilities Services

Salesforce is the place to be for your CRM

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Having your sales team working all in one system, to allow for better reporting & collaboration in management of a healthy sales pipeline. There is so much it can do, and as an Admin I am able to do so much of that myself without need dev expertise.
What do you dislike about the product?
There is so much it can do, which is great, but it can be a lot to consider on which features/functionality is the next best thing to pursue for your users...we have some adoption issues with our users so trying to figure out what is best next thing that can get them excited/bring them the most benefit.
What problems is the product solving and how is that benefiting you?
Visibility and ease of pipeline reporting for our sales managers. Lead generation from several different sources.


    Amlan P.

Sales cloud is awesome

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
It has all the capability to make a sales agent most productive and close the deal asap
What do you dislike about the product?
Some of the features are still not realtime
What problems is the product solving and how is that benefiting you?
It's helping agent to close their deals


    Non-Profit Organization Management

Salesforce Admin/Developer

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Sales Automation process and opportunities management
What do you dislike about the product?
Feeling little Costier And complexity for mamaging
What problems is the product solving and how is that benefiting you?
Automating the sales process


    Consumer Goods

It's not called Salesforce for nothing!

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
It gives sales reps the keys to making the most of opportunities.
What do you dislike about the product?
Nothing that I can think of at the moment.
What problems is the product solving and how is that benefiting you?
Consise information


    Syreeta S.

Salesforce Sales Cloud is the best!

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
How seamless the product is for field sales to service their customers.
What do you dislike about the product?
Nothing! The product is great. Our users love using service cloud.
What problems is the product solving and how is that benefiting you?
Consistent and clear view for sales users to service their customers


    Computer Software

Ease of use

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Ease of use and getting streamlined operations
What do you dislike about the product?
Nothing really, it is very easy to use .
What problems is the product solving and how is that benefiting you?
Lead and opportunity pipeline management


    Erin G.

20+ years in Sales Cloud!

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
We are early adopters of Sales cloud and have been able to build a complex, highly customized org, perfect for our unique industry and sales flows!
What do you dislike about the product?
Sometimes too many options! It's overwhelming how many things you can do with Sales Cloud
What problems is the product solving and how is that benefiting you?
Unified system creates consistency


    Katrina D.

Ease of use

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Data capture for accounts and contacts. The ability to connect.
What do you dislike about the product?
Salesforce add ons not knowing what is needed to enhance the experience
What problems is the product solving and how is that benefiting you?
Data capture of activities


    Hospital & Health Care

Manageability is critical

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
The store front features and integration.
What do you dislike about the product?
The amount of time to overcome the learning curve
What problems is the product solving and how is that benefiting you?
How to implement a unified store front for different services


    Sara Prisca S.

Great tool improving the customer experience

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Easy way to manage opportunities to leads and sales and user friendly
What do you dislike about the product?
Front could be a bit modern to make it more user friendly
What problems is the product solving and how is that benefiting you?
Unifying sales information in one place globally